published_or_final_version / Social Work / Master / Master of Social Work

This ethnographic study explores how 'Romanian Roma' migrants in the UK, without previous relationships to their place of arrival, negotiate their identity to make place in a diverse urban area. The thesis argues that state forms are (re)produced through embedded social relations. The restructuring of the UK welfare state, coupled with processes of labelling, means that the notion of public and private space is changing. Migrants' encounters with state actors in the home are increasingly important. I lived with three families between January 2013 and March 2014, during a period of shifting labour market regulations and the end of European Union transitional controls in January 2014. Through mapping families' relationships and connections, I identify encounters in the home with state actors regarding children as a defining feature of place-making. The thesis introduces the term 'home encounter' to trace the interplay of discourses and performances between state actors and those they identified as 'Romanian Roma'. Due to the restructuring of UK welfare, various roles assume different 'faces of the state'. These include education officers, health visitors, sub-contracted NGO workers, charismatic pastors and volunteers. The home encounter is presented as a public 'state act' (Bourdieu 2012) where negotiations of values take place in private space determining access to membership and welfare resources. In addition, blurring boundaries between welfare regulations and immigration control mean that these actors' seemingly small decisions have far-reaching consequences. The analysis raises questions of how to understand practices of government in diverse urban areas; the affect of labelling, place and performance on material power inequalities; and processes of discrimination and othering.

This study examined how group work can provide a culturally-competent, gender and agesensitive model of social work practice with girls of colour. I developed and implemented a school-based girls' group program specifically designed to outreach to girls of colour between thirteen and eighteen years of age. Results from the program demonstrated that through purposeful efforts to develop collaborative, non-hierarchical relationships, adult facilitators played a significant role in creating an environment in which girls could speak about issues that were important to them, including those related to race and culture. During the group sessions, girls learned about each other and themselves, identified similarities in their experiences as immigrants to Canada, and created a sense of group belonging. Similarity in non-dominant cultural status and gender among participants and facilitators appeared to have contributed to the group's cohesiveness and countered structural barriers to addressing race and culture. This study highlighted the value of a group model of practice to provide girls of colour with their own space to freely explore individual experiences and a vehicle for community organizing.

Durban has often been referred to as one of the fastest growing cities in the world. During the Post-Apartheid years, migration of people from other parts of South Africa as well as African countries to Durban has drastically increased. However, the challenges migrants face in the city vary from mild antagonism, to the difficulties of finding employment, to aggressive xenophobic outbreaks. There is a need for orientation for these migrants to help them adapt and feel more at home in the unfamiliar setting. This research dissertation explores the various approaches to creating a new type of architecture to aid the transition of migrants into the city of Durban. The psychological and social changes that they are experiencing in their transitional state have been translated into a set of architectural place-making methods that explore the possibility of an architecture that orientates and promotes transition, as well as provides a place where migrants can find temporary refuge. The dissertation aims to ultimately result in the design of an original architectural typology; a landmark that facilitates orientation and adaption of migrants, both physically and psychologically, and also educates and promotes inter-cultural understanding and appreciation amongst communities of migrants and locals. / Thesis (M.Arch.)-University of KwaZulu-Natal, Durban, 2011.

This study examined how group work can provide a culturally-competent, gender and agesensitive model of social work practice with girls of colour. I developed and implemented a school-based girls' group program specifically designed to outreach to girls of colour between thirteen and eighteen years of age. Results from the program demonstrated that through purposeful efforts to develop collaborative, non-hierarchical relationships, adult facilitators played a significant role in creating an environment in which girls could speak about issues that were important to them, including those related to race and culture. During the group sessions, girls learned about each other and themselves, identified similarities in their experiences as immigrants to Canada, and created a sense of group belonging. Similarity in non-dominant cultural status and gender among participants and facilitators appeared to have contributed to the group's cohesiveness and countered structural barriers to addressing race and culture. This study highlighted the value of a group model of practice to provide girls of colour with their own space to freely explore individual experiences and a vehicle for community organizing. / Arts, Faculty of / Social Work, School of / Graduate

published_or_final_version / Social Work and Social Administration / Master / Master of Social Sciences

The purpose of this study was to analyse the support systems for refugees in Southern Africa with specific reference to the Republic of Botswana. Qualitative framework as described by Lofland and Lofland (1984), Schensus and Schensus (1992) was used to conduct the investigation. Interviews were conducted with thirty refugees who currently living in Botswana as a refugee or asylum seeker. Focus group discussion was also held with twenty-six refugee workers. Interview findings were derived using Glaser and Straus' (1976) and Van Maanen, (1979) constant comparative method of qualitative analysis and were grouped into four major categories. Among the most significant findings were that the subjects agreed that on paper and by design, there are structures for providing the different services to refugees but refugees are not provided with adequate services. The second finding is that the support systems for refugees in Botswana are more focused on the provision of material support with little attention given to the psychosocial needs of the refugees. The third finding is that the Botswana government withheld some of the Articles of the 1951 UN refugee Convention, which deal with the socio-economic rights of refugees in Botswana. The fourth finding is that refugee workers need specialised training to enable them to address a wide rage of psychosocial issues affecting refugees. Last major finding is that there is no established clear system of service delivery in the participating agencies. The researcher concluded that because of trauma and stress experienced by refugees and refugee workers, there is a need to improve on the psychosocial support provided to refugees and refugee workers in Botswana by improving the knowledge and skills of refugee workers and promoting refugee participation. The researcher recommends two urgent actions that should be taken. First, the refugee management in Botswana need to improve on its service quality control mechanism, including evaluating its legal and operational framework. Second, psychosocial components need to be integrated into every aspect of the refugee programmes. This will support recovery for the many traumatised refugees and refugee workers in Botswana. / Social work / DPHIL (SOCIAL WORK)

The thesis is a qualitative study from critical theory perspectives to enhance understanding of how systemically mainstream organizations marginalize social work practice with ethno-racial minorities. It also explores strategic implications for systemic change based on field research findings. Ten social workers from Edmonton – the provincial capital city of Alberta, Canada - participated in investigative dialogues for the thesis field research. These research participants’ workplace stories lend themselves to explore three questions: what does marginalization of practice with ethno-racial minorities look like in mainstream organizational settings; what is there to understand about it as a systemic issue and what the research findings imply for change strategies. A critical analysis of dialogic data thematically identifies everyday work issues that describe how practice with ethno-racial minorities is kept at the operational and service-delivery fringe of individual workplaces. These thematic findings point to broader issues of the mainstream human service organization sector. These broader issues further highlight how the practice marginalization of concern in this thesis is a systemically constructed issue. These broader issues are mainstream benevolence, social work as an employment regime, multicultural service delivery as a thrill and clientization of ethno-racial minorities. In consideration of these sector-wide issues, implied change strategies reveal three thematic directions for systemic transformational change: (i) continued dialoguing involving concerned social workers and ethno-racial minority community leaders, (ii) community social work to build and foster coalitionary activist work and organizations, and (iii) participatory research involving a community sharing concern of the practice marginalization issue so as to build a strong knowledge-base to support and empower broad-base activist endeavour to effect change about mainstream human service organizations. / Social Work / D. Phil. (Social Work)

This study explored and described the experiences of Eritrean immigrants regarding utilisation of healthcare services in Indianapolis. Qualitative descriptive phenomenological design was utilised. Data were collected using a semi-structured interview format, on eight conveniently selected Eritrean immigrants, living in Indianapolis. Data were analysed using Interpretive Phenomenological Analysis Framework for data analysis. Three superordinate themes emerged from data analysis: Healthcare financing system, Positive side of healthcare services and Challenges related to utilisation of healthcare service. All these factors have an impact on the utilisation of the Healthcare services by Eritrean immigrants. Recommendations have been put forward to advocate for policy change regarding financing of healthcare services for immigrants and improved healthcare services to accommodate cultural diversity. Further research should be conducted on ways of improving utilisation of healthcare services by Eritrean immigrants in Indianapolis. / Public Health / M.A. (Health Studies)

The purpose of this study was to analyse the support systems for refugees in Southern Africa with specific reference to the Republic of Botswana. Qualitative framework as described by Lofland and Lofland (1984), Schensus and Schensus (1992) was used to conduct the investigation. Interviews were conducted with thirty refugees who currently living in Botswana as a refugee or asylum seeker. Focus group discussion was also held with twenty-six refugee workers. Interview findings were derived using Glaser and Straus' (1976) and Van Maanen, (1979) constant comparative method of qualitative analysis and were grouped into four major categories. Among the most significant findings were that the subjects agreed that on paper and by design, there are structures for providing the different services to refugees but refugees are not provided with adequate services. The second finding is that the support systems for refugees in Botswana are more focused on the provision of material support with little attention given to the psychosocial needs of the refugees. The third finding is that the Botswana government withheld some of the Articles of the 1951 UN refugee Convention, which deal with the socio-economic rights of refugees in Botswana. The fourth finding is that refugee workers need specialised training to enable them to address a wide rage of psychosocial issues affecting refugees. Last major finding is that there is no established clear system of service delivery in the participating agencies. The researcher concluded that because of trauma and stress experienced by refugees and refugee workers, there is a need to improve on the psychosocial support provided to refugees and refugee workers in Botswana by improving the knowledge and skills of refugee workers and promoting refugee participation. The researcher recommends two urgent actions that should be taken. First, the refugee management in Botswana need to improve on its service quality control mechanism, including evaluating its legal and operational framework. Second, psychosocial components need to be integrated into every aspect of the refugee programmes. This will support recovery for the many traumatised refugees and refugee workers in Botswana. / Social work / DPHIL (SOCIAL WORK)