The Indigency Policy / Programme was introduced by the Tshwane Municipality in 2000 to alleviate poverty by assisting the poor with subsidized limited basic municipal services. The goal of this study was to explore the experiences and views of indigent older persons in Atteridgeville of the Indigency Policy / Programme of the Tshwane Municipality. Limited literature was available on the topic and hence the researcher undertook a qualitative study that was exploratory and descriptive in nature to explore this unknown area. The key recommendations were: There is a need for active involvement and availability of municipal social workers; continuous monitoring, education and evaluation by the municipality for the communities. It was recommended that the Municipality conduct a full scale research on indigents` experience and perceptions/ views of their Indigency Policy / Programme in Tshwane. / Social Work / M. A. (Mental Health)

The Indigency Policy / Programme was introduced by the Tshwane Municipality in 2000 to alleviate poverty by assisting the poor with subsidized limited basic municipal services. The goal of this study was to explore the experiences and views of indigent older persons in Atteridgeville of the Indigency Policy / Programme of the Tshwane Municipality. Limited literature was available on the topic and hence the researcher undertook a qualitative study that was exploratory and descriptive in nature to explore this unknown area. The key recommendations were: There is a need for active involvement and availability of municipal social workers; continuous monitoring, education and evaluation by the municipality for the communities. It was recommended that the Municipality conduct a full scale research on indigents` experience and perceptions/ views of their Indigency Policy / Programme in Tshwane. / Social Work / M. A. (Mental Health)