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Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan. This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches. The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room). This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction. / Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan. This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches. The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room). This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.

由於印尼為世界上人口最多的國家之一，因此憑藉著此一優勢印尼成為了勞工輸出大國，但是非常多的印尼勞工在外國工作時面臨虐待，因而產生了不少問題，另一方面，台灣是印尼勞工們選擇工作的優先地，主要原因有三個，第一為較高的薪水，第二為較好的生活品質及良好的工作環境，第三不公平對待相較於他國較少發生，儘管如此台灣政府仍面臨著管理外籍勞工的問題，特別是逃逸的外籍勞工的問題，而在台灣的逃逸外勞比例中，印尼勞工占了最高比例。 先前的研究主要在於分析台灣的逃逸外勞現象，並且把此一現象歸因於台灣的移工政策所造成，但是現有的研究主要是針對菲律賓的勞工而不是印尼勞工，因此對於印尼逃逸勞工現象研究則相較較少。 考慮到外籍勞工議題涵蓋的層面多元，如多方的參與者，因此本篇論文將專注於闡述與探討負責輸出勞工及輸入勞工國家的角色及政策。本篇論文主要分為兩部份，第一部分，由於台灣的移工政策對於外國勞工非常嚴格，因此台灣的移工政策造成了印尼勞工過多的負擔，第二台灣和印尼政府無效率的配合，兩國政府只專注於表面並無徹底了解並從其根本解決勞工問題，這兩項因素造成了高比率的逃逸印尼勞工問題，除此之外，本篇論文亦將包含清楚的台灣政府和印尼政府的勞工政策發展，為了更清楚了解此一議題，本篇論文也向移民署收容所作問卷調查，訪問避難所的逃逸勞工，和研究台印勞工現象的專家學者們進行團體討論，本篇分析結果來自問卷調查及訪問，並將此一結果與現有的印尼及台灣政府的政策與合作進行分析。 / As one of the most populous country in the world, Indonesia’s predominance is sending its human resources to work abroad. However, many Indonesian overseas workers encounter mistreatment during their work time which leads to several arising problems. On the other hand, Taiwan has become one of the preferred destination countries due to three reasons; higher salary, better living and working conditions, and low mistreatment cases compare to other destination countries. Despite that, Taiwan government still encounters issues in managing foreign workers. Runaway foreign worker is a major issue in Taiwan’s labor market and Indonesian workers are accounted as the highest runaway foreign workers in Taiwan. Previous researches have been conducted to analyze the phenomenon of runaway foreign workers in Taiwan and most of them addressed Taiwanese guest worker policy as the major reason. Research on runaway Indonesian workers in particular is very limited as most of the existing researches focused on Filipinas workers. Taking into account that foreign workers issue is a multi-faceted phenomenon which involves various actors, this thesis acknowledges the roles and policies from both sending and host states. Therefore this thesis delivers two arguments. First, Taiwan’s guest worker policy has put excessive burden on Indonesian workers as Taiwan employs highly restrictive policy towards foreign workers. Second, Indonesia and Taiwan’s ineffective cooperation is unable to address the existing runaway Indonesian workers issue as it emphasizes more on scratching the surface than dealing with the root causes. These two variables have inadvertently contributed to the high number of runaway Indonesian workers. In addition, this thesis also delivers a clear labor policy development in Indonesian and Taiwan government to understand each institution’s in-take related to labor issues. In order to provide comprehensive findings, this thesis conducts survey with the Indonesian runaway workers in Detention Center, interview with the runaway Indonesian workers in shelters, and focus group studies with Indonesian and Taiwanese experts who are dealing with such phenomenon. The analysis is drawn from the results of survey and interview, and then is connected to the current Indonesian and Taiwanese policies and cooperation in addressing particular issue.