published_or_final_version / Business Administration / Master / Master of Business Administration

by Chiang Kam-siu, Yung Kwok-keung. / Bibliography : leaf 102 / Thesis (M.B.A.)--Chinese University of Hong Kong, 1984

A new workflow model, namely multi-agent workflow model (MAWM), is proposed. The cultural dependent issues in Chinese business process modeling are considered and catered for in MAWM. Moreover, MAWM offers high flexibility in workflow modeling. / Further, the structural correctness of a process in MAWM is verified. A set of structural correctness criteria are defined and based on them a series of verification algorithms are designed. Also, we show that the verification algorithm for a single process is linear in complexity. As such, it is more efficient than contemporary algorithms, which are polynomial. / In this thesis, we have provided a starting point for organizational issues, especially cultural issues support in workflow modeling. Our research focuses on the context of Chinese business processes. Based on our study of Chinese business culture, we identified a set of desirable properties for workflows in Chinese business process modeling. / Our research has shown that there are one must cater for the cultural requirements for effective Chinese business process modeling. This aspect, however, has been undermined. MAMW is our attempt to break through this "cultural vs. technology" iceberg. / Ren Yongjie. / Source: Dissertation Abstracts International, Volume: 62-09, Section: B, page: 4086. / Supervisers: Kam-Fai Wong; Boon-Toh Low. / Thesis (Ph.D.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (p. 124-132). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. Ann Arbor, MI : ProQuest dissertations and theses, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. Ann Arbor, MI : ProQuest Information and Learning Company, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in English and Chinese. / School code: 1307.

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2017-08-23T15:38:52Z No. of bitstreams: 2 Antonio_Cesar_Polo.pdf: 2722503 bytes, checksum: e2d32aeb4ecefc90cc5bdb5c422e9ed3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2017-08-23T15:38:52Z (GMT). No. of bitstreams: 2 Antonio_Cesar_Polo.pdf: 2722503 bytes, checksum: e2d32aeb4ecefc90cc5bdb5c422e9ed3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2015-05-27 / The 1990s demonstrated a growth of ERP (enterprise resource planning) adoption amongst organizations, and among scholars it has been studied in a series of aca-demic publications, that defined ERPs as a contributor to obtain competitive advan-tage and organizational performance. The present study encompasses the new ERP configuration, dedicated to support companies in its front end operations and value chain integration, so called ERPII model, and investigates the relationship with the Dynamic Capabilities during the post-implementation phase. In order to ac-complish this objectives, a conceptual Framework is developed, to articulate the construct variables with the level of market turbulence. Furthermore, a quantitative field research is executed, based on a survey, and the research results are interpreted under the Framework perspective, where the results are validated through statistical tests such as Spearman correlation, Mann-Withney and Kruskal-Wallis, in order to obtain an explicative analysis of the Dynamic Capabilities role in the sustenance of ERPII. The results, evidenced Dynamic Capabilities in all presuppositions articulated by the Framework, with positive impacts in reconfiguration of routines responsible for ERPII sustenance and its organizational performance contribution. In this sense, the major effects were identified in sensing and seizing of market opportunities focused on evolving ERPII, management initiatives to encourage tacit and explicit learning processes, coordination of ERPII quality and performance metrics, and level of uncertain of business market related to ERPII context. / Os anos de 1990 apresentaram um crescimento na ado????o dos sistemas de gest??o empresarial (ERPs) pelas organiza????es, e o tema foi estudado em um grande n??me-ro de publica????es acad??micas, que apontaram o mesmo como um impulsionador da obten????o da vantagem competitiva e desempenho empresarial. A presente disserta-????o aborda a configura????o contempor??nea dos sistemas ERPs, dedicada a suportar as empresas em suas opera????es de linha de frente e integra????o com a cadeia de valor, dentro do modelo conceitual chamado ERPII, e analisa suas rela????es com as Capacidades Din??micas em sua fase de p??s-implementa????o. Para tanto, um Fra-mework conceitual ?? proposto, com o objetivo de articular as vari??veis relativas aos constructos, agregando-as a indicadores concernentes ao n??vel de incerteza do am-biente. Em continuidade, o trabalho apresenta uma pesquisa de campo, executada por meio de um instrumento de pesquisa de natureza quantitativa. Por fim, sob a ??ti-ca do Framework desenvolvido, os resultados da pesquisa s??o validados estatisti-camente por meio de testes de correla????o de Spearman, Mann-Withney e Kruskal-Wallis, visando obter uma an??lise explicativa do papel das Capacidades Din??micas na sustenta????o do ERPII. Como resultados, observou-se a presen??a das Capacida-des Din??micas em todos os pressupostos articulados por meio do Framework, com impacto positivo na reconfigura????o de rotinas respons??veis pela sustenta????o do ERPII e consequente contribui????o para o desempenho organizacional. Nesse senti-do, os fatores que exerceram maior influ??ncia foram os relacionados a mecanismos de prospec????o e tratamento de oportunidades e atualiza????es do ERPII, seguidos por a????es gerenciais de incentivo ?? aprendizagem t??cita e expl??cita, coordena????o de in-dicadores de qualidade e desempenho, e n??vel de dinamicidade do mercado de ne-g??cios no contexto do ERPII.

Résumé<p>Le cadre théorique de la contingence structurelle associe généralement « contexte, structure et performance » (Burns et Stalker, 1961; Woodward, 1965; Lawrence et Lorsch, 1967 ;Mintzberg, 1979).Le besoin de tester cette théorie dans l’environnement d’un pays sous développé (PSD) nous a conduit, dans cette recherche, à l’utilisation d’un cadre réduit basé uniquement sur des liens entre la technologie (remplacée par TI) et la structure (Galbraith, 1972 ;Lacrampe, 1974 ;Leifer, 1988). <p>Notre cadre théorique s’appuie sur les approches managériales, économiques et organisationnelles des TI et de l’EDI (Leavitt, 1968 ;Scott Morton, 1991). Il utilise la théorie contingente de la gestion comptable (Otley, 1980; Chapman, 1997) et des systèmes d’information comptable AIS (Sutton, 1995; Maudlin et Ruchala, 1999; Baldwin et alii, 2000; Dunk, 2001) comme domaine d’opérationnalisation (système d’information fonctionnel).<p>\ / Doctorat en Sciences économiques et de gestion / info:eu-repo/semantics/nonPublished