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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Discovering the SMI Strategy of E-commerce Companies : A qualitative study exploring the decisive parameters in the hiring of social media influencers

Swärd Brattström, Hannes, Habul, Amer January 2023 (has links)
In a society where digitalization thrives, opportunities for both conducting e-commerce and promoting it are enhanced. A common marketing strategy that has shown to be efficient is collaborating with Social Media Influencers. It is widely known that social media influencers can greatly help e-commerce companies get noticed. However, it has remained a problem figuring out what an appropriate influencer is for one’s business purposes and marketing objectives.  This study has gathered empirical data by conducting qualitative studies, including interviews with four e-commerce companies. The researchers followed a deductive approach in their investigation. The interviews have helped identify patterns related to the research questions and have generated new insights in the field. The research provides a deeper understanding of which parameters are suitable for specific purposes. Additionally, the thesis highlights the interconnections between these parameters to elaborate an overall understanding of the strategy. The potential risks associated with the strategy are also addressed. This thesis highlights why certain social media influencers are considered more suitable than others in the perspective of an e-commerce business.

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