by Chow Wai-hung. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 56-57). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES --- p.vi / LIST OF TABLES --- p.vii / ACKNOWLEDGMENT --- p.viii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Intensive Care Services --- p.1 / Clinician as an Information Processor --- p.2 / Executive Information System (EIS) for Intensive Care Services --- p.7 / Scope of the Study --- p.7 / The Organization of the Remaining Report --- p.8 / Chapter II. --- LITERATURE REVIEW --- p.9 / Sickness Scoring Systems --- p.9 / Executive Information Systems (EIS) --- p.15 / Information Requirements Determination for EIS --- p.17 / Future Direction of EIS in Intensive Care --- p.20 / Chapter III. --- RESEARCH METHODOLOGY --- p.22 / Survey by Mailed Questionnaire --- p.23 / Personal Interview --- p.24 / Subjects Selection --- p.26 / Analysis --- p.27 / Chapter IV. --- RESULTS AND FINDINGS --- p.28 / Part 1 - Questionnaires --- p.29 / Part 2 - Interviews --- p.31 / Chapter V. --- ANALYSIS AND DISCUSSION --- p.44 / Analysis of Results and Findings --- p.44 / Evaluation on Information Requirements Determination for an EIS --- p.50 / Chapter VI. --- CONCLUSION --- p.52 / Chapter VII. --- FUTURE DIRECTION OF DECISION SUPPORT IN CRITICAL CARE --- p.54 / REFERENCES --- p.56 / INTERVIEWS --- p.59 / APPENDIX --- p.60 / Chapter 1. --- A Sample of Hospital Information System Requirement Survey Questionnaire --- p.61 / Chapter 2. --- Samples of Visual Display --- p.67 / Chapter 3. --- A Sample of Format of a Structured Report --- p.70

by Leung Ho-Yin. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1997. / Includes bibliographical references (leaves 82-89). / Abstract --- p.ii / Table of Contents --- p.iv / LIST of Figures --- p.viii / List of Tables --- p.ix / Acknowledgments --- p.xi / Chapter / Chapter 1. --- Introduction --- p.1 / Chapter 1.1 --- Intensive Care Unit --- p.2 / Chapter 1.1.1 --- Expensive Costs of Intensive Care --- p.2 / Chapter 1.1.2 --- Tremendous Demands with Limited Resources --- p.3 / Chapter 1.1.3 --- Conflicting Roles of ICU Physicians --- p.3 / Chapter 1.1.4 --- Disorganized Patient Information --- p.4 / Chapter 1.2 --- ICU Management Problems --- p.5 / Chapter 1.3 --- Executive Information Systems (EIS) for ICU Physician --- p.6 / Chapter 1.4 --- Determine Information Requirements of the EIS --- p.7 / Chapter 1.5 --- Scope of the Study --- p.8 / Chapter 1.6 --- Organization of the Report --- p.8 / Chapter 2. --- Literature Review --- p.9 / Chapter 2.1 --- Intensive Care Unit --- p.9 / Chapter 2.1.1 --- Costs of ICU --- p.10 / Chapter 2.2 --- ICU Physicians are Executives --- p.10 / Chapter 2.3 --- Computers in ICU --- p.11 / Chapter 2.3.1 --- Record Keeping --- p.11 / Chapter 2.3.2 --- Data Management --- p.12 / Chapter 2.3.3 --- Decision Making --- p.13 / Chapter 2.4 --- Problems Facing ICU Physicians --- p.14 / Chapter 2.4.1 --- Conflicting Role --- p.14 / Chapter 2.4.2 --- Information Overload --- p.14 / Chapter 2.4.3 --- Poor Information Quality --- p.15 / Chapter 2.4.4 --- Technophobia --- p.16 / Chapter 2.5 --- Executive Information Systems --- p.16 / Chapter 2.5.1 --- Definition --- p.16 / Chapter 2.5.2 --- Characteristics of EIS --- p.17 / Chapter 2.5.3 --- EIS in Healthcare Industry --- p.20 / Chapter 2.6 --- Determining Information Requirements --- p.20 / Chapter 2.6.1 --- Strategies and Methods to Determine Information Requirements --- p.21 / Chapter 2.6.2 --- Critical Success Factors Analysis --- p.25 / Chapter 2.6.2.1 --- Definition of CSFs --- p.26 / Chapter 2.6.2.2 --- Different Executives Have Different CSFs and Different Information Needs --- p.26 / Chapter 2.6.2.3 --- Hierarchical Nature of CSFs --- p.26 / Chapter 2.6.2.4 --- Steps in the CSFs Approach --- p.28 / Chapter 2.6.2.5 --- "Critical Information, Assumptions, and Decisions" --- p.29 / Chapter 3. --- Research Methodology --- p.31 / Chapter 3.1 --- Literature Review --- p.31 / Chapter 3.2 --- Design a Methodology for Information Requirements Determination --- p.32 / Chapter 3.3 --- ICU Admission Case Study --- p.34 / Chapter 3.4 --- Analysis and Validation --- p.35 / Chapter 3.5 --- COPD Survey: The Importance of Medical History --- p.36 / Chapter 3.5.1 --- Chronic Obstructive Pulmonary Disease --- p.36 / Chapter 3.5.2 --- The Survey --- p.38 / Chapter 4. --- A Three-Stage Methodology --- p.41 / Chapter 4.1 --- Stage 1 - Understanding ICU Operations --- p.42 / Chapter 4.2 --- Stage 2 - Determine CSFs within the ICU --- p.43 / Chapter 4.2.1 --- CSFs Analysis Steps in the Study --- p.44 / Chapter 4.2.2 --- Step 1: Determine CSFs of ICUs --- p.44 / Chapter 4.2.3 --- Step 2: Determine CSFs of the ICU Physicians --- p.45 / Chapter 4.2.4 --- Step 3: Determine CSFs of the ICU Admission --- p.45 / Chapter 4.3 --- Stage 3 譯 Determine Information Requirements --- p.45 / Chapter 4.4 --- Importance of Medical History: A COPD Survey --- p.46 / Chapter 4.4.1 --- COPD Questionnaire --- p.46 / Chapter 5. --- Findings --- p.48 / Chapter 5.1 --- Findings in Stage 1 --- p.48 / Chapter 5.1.1 --- Decision Making in ICU --- p.49 / Chapter 5.2 --- Findings in Stage 2 - CSFs --- p.54 / Chapter 5.2.1 --- CSFs of the ICU --- p.54 / Chapter 5.2.2 --- CSFs of the ICU Physicians --- p.56 / Chapter 5.2.3 --- CSFs of the ICU Admission --- p.56 / Chapter 5.3 --- Findings in Stage 3 --- p.58 / Chapter 5.3.1 --- Types of Information Requirement --- p.58 / Chapter 5.3.2 --- Detailed Contents of the Information Requirements --- p.59 / Chapter 6. --- Analysis --- p.65 / Chapter 6.1 --- A Three-Stage Methodology for Information Requirements Determination --- p.65 / Chapter 6.1.1 --- Comparison of the Three-Stage Methodology with CSFs Analysis --- p.66 / Chapter 6.1.2 --- A Case Study Using the Three-Stage Methodology --- p.67 / Chapter 6.2 --- Roles of Information Types in Admission Decision --- p.68 / Chapter 6.2.1 --- Admitting Patients from Different Sources --- p.69 / Chapter 6.2.2 --- Admitting Patients with Different Diseases --- p.70 / Chapter 6.3 --- The Importance of Medical History --- p.71 / Chapter 7 --- Conclusions --- p.78 / Bibliography --- p.82 / Interviews --- p.90 / Appendices --- p.91