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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Effect of service-quality dimensions on customer patronage at Jaguar Land Rover dealerships in Gauteng

Theron, Daniell. January 2015 (has links)
M. Tech. Business Administration / The study assesses the dimensions of service quality within a Jaguar Land Rover dealership in Gauteng. The first objective is to determine the importance of each service quality and the second is to measure the effect of the service quality at the dealerships.

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