Spelling suggestions: "subject:"bob satisfactionevaluation."" "subject:"oob satisfactionevaluation.""
1 |
Psychological capital, subjective wellbeing, burnout and job satisfaction amongst educators in the Umlazi region.Hansen, Andrea Anne. January 2012 (has links)
The current study aimed to explore the positive aspects of Psychological Capital (PsyCap)
and attempted to explain how the psychological resources inherent in PsyCap can aid against
the negative effects of Burnout in educators in the Umlazi Region of Kwa-Zulu Natal. The
general objective of this research study was to explore the relationship between PsyCap,
Subjective Wellbeing, Burnout and Job Satisfaction. The study used a quantitative research
design and was conducted using the Positive Psychology framework. This study made use of
the Conservation of Resources Theory as its theoretical framework. Convenience samples
(n=103) were taken of educators across four educational institutions in the Umlazi Region.
The Psychological Capital Questionnaire; Satisfaction with Life Scale; Oldenburg Burnout
Inventory; and Minnesota Job Satisfaction Questionnaire (short form) were administered to
the participants. The results confirmed that there were statistically and practically significant
relationships between PsyCap, Subjective Wellbeing, Burnout and Job Satisfaction. The
results revealed that Subjective Wellbeing was a statistically significant predictor of PsyCap.
It also indicated that PsyCap and Subjective Wellbeing were both statistically significant
predictors of Burnout. The results confirmed that the relationship between Subjective
Wellbeing and Burnout was mediated by Psychological Capital (PsyCap). / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Durban, 2012.
|
2 |
The nature of the psychological conditions of work engagement among employees at a University in Durban, South Africa.Chikoko, Gamuchirai Loraine. January 2011 (has links)
Throughout history the discipline of psychology has been dominated by the study of mental illness as opposed to mental wellness. The introduction of positive psychology has caused a shift from the bias towards mental illness to a focus on psychological wellbeing. The aim of positive psychology is to begin to catalyse a change in the focus of psychology from preoccupation only with repairing the worst in life to building positive qualities. This has resulted in an increase of studies on positive traits and feelings. In light of this, work engagement has become a focus area particularly given that research has shown that disengagement or alienation at the workplace is central to the problem of employees’ lack of commitment and motivation. It is therefore important to understand why some employees stay engaged at work even whilst facing challenges with constant change and why others disengage at work. The objective of this study was to investigate the relationship between three psychological conditions namely psychological meaningfulness, psychological safety, and psychological; availability; job characteristics; and work engagement. Furthermore, the study sought to investigate the mediating effects of psychological conditions on the relationship between work engagement and job characteristics. A survey design was used with a questionnaire as a data gathering instrument. The sample consisted of 150 employees of a university. Descriptive statistics (e.g. mean and standard deviations), Pearson product-moment correlation coefficients and multiple regressions were used to analyse the data. The results showed that psychological meaningfulness was the strongest predictor of work engagement and that it fully mediated the relationship between job characteristics (job enrichment, work role fit and rewarding co-worker relations). Psychological availability did not predict work engagement but indicated a statistically significant correlation with cognitive, emotional and psychical resources. Limitations in this research are identified and recommendations are made for future research. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2011.
|
3 |
Occupational stress, psychological capital, happiness and turnover intentions among teachers.Kesari, Serena. January 2013 (has links)
The occupational field of teaching is under attack as it faces high turnover rates– ultimately resulting in a weakening of the educational system. The present study is rooted in Fredrickson‟s Broaden and Build theory and aimed to examine the relationship between occupational stress, psychological capital, happiness and turnover intentions among teachers. Studies have found that positive emotions (psychological capital or happiness) can alleviate turnover intentions among teachers. A quantitative research design was used to collect data. The study took the form of a cross sectional survey design with a random sample (N-140) of teachers from 7 different schools in the Durban, Kwazulu Natal region. The data was collected with the use of five questionnaires. These included a biographical questionnaire, Teacher Stress Inventory, Psychological Capital Questionnaire, Orientation to Happiness Scale and the Turnover Intention Scale. Data analysis included descriptive and inferential statistics which was conducted on the statistical program SPSS 18. The results were as follows: firstly, the teachers in this study reported general work stress (poor organisational management, role ambiguity and job satisfaction) and task stress to be the principle stressors in their occupational field. Secondly, the teachers in the present study reported experiencing positive emotions such as pleasure, meaning and engagement. Third, practically and statistically significant relationships were found between work related stress and task stress, PsyCap and pleasure and meaning, PsyCap and engagement, PsyCap and turnover intentions and between pleasure and meaning and engagement. From the above relationships, it can be seen that PsyCap promotes positive experiences in stressful occupational environments. Hence, the lack of PsyCap has the potential to exacerbate the experience of turnover intentions amongst teachers. Lastly, the results confirmed that psychological capital is a predictor of pleasure and meaning amongst teachers despite their stressful occupational field. Thus, the results showed that positive emotions and psychological capital may have the potential to alleviate turnover intentions amongst teachers. The present study is limited in the following ways: First, is the poor response rate (65%), thus reducing the sample size to 91. Second, this study used a cross-sectional research design as opposed to a longitudinal research design. Therefore, the results of this study cannot determine causality between the variables. Lastly, the data came from self-reported questionnaires, this can affect the reliability and validity of the data. As the participants may have answered the questions to reflect more socially acceptable responses. Although this study has limitations it acts as a starting point for research on the positive psychological perspective on the constructs occupational stress, PsyCap, happiness and turnover intentions. Specifically, future studies should focus on examining and developing hope optimism and self-efficacy amongst teachers as the present study found that the above three constructs of PsyCap contributed to positive emotions such as engagement amongst teachers. An improved understanding of the above constructs is a step toward alleviating turnover intentions amongst teachers and possibly other occupational fields. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Durban, 2012.
|
4 |
Female employees' perceptions of work-life balance at a banking institution in the Durban region.Singh, Ashlesha. January 2013 (has links)
This study was interested in female bank employees’ perceptions of work life balance at a banking institution in the Durban region. The Job Demands-Resources (JD-R) Model was used as a theoretical framework to consider the demands that these women encounter as well as the support systems that they utilise to help facilitate work-life balance (WLB). Importantly, as a theoretical framework, the JD-R was used to bring to light employee experiences of their WLB in relation to their work demands and the resources that are available to them. A qualitative research design was used. Semi-structured interviews on a purposive sample of eight research participants were conducted within the sales and credit division at a large banking institution in the Durban region. Theory-led thematic analysis was used to analyse the interview transcripts.
The findings of the study indicated that these women relied heavily upon domestic helpers in terms of household duties, extended family and their spouses in terms of childcare duties and needs. These employees felt that work dominates their lives more due to the core demands of meeting targets within the sales and credit divisions. These employees perceived that the bank as a whole was not supportive of WLB as they claimed to be and wanted to be involved with the HR Department in the formation of work-life balance policies. This research study offers insight into the needs of female bank employees and suggests the way forward for organisations to appropriately prioritise WLB as a quality strategy in an attempt to retain talented women in their sales and credit divisions. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Durban, 2013.
|
5 |
Occupational stress, job satisfaction, work engagement and the mediating role of social support among nurses at a public hospital in Durban.Sibisi, Sibusiso Celo. January 2012 (has links)
The objectives of the study were to: 1) determine how the variables of occupational stress, job
satisfaction, work engagement and social support conceptualised in literature, 2) describe the
levels of occupational stress, job satisfaction, work engagement and social support, 3) determine
the relationship between occupational stress, job satisfaction, work engagement and social
support, 4) assess the predictive value of occupational stress on job satisfaction and work
engagement, 5) determine the mediating role of social support on the effects of occupational
stress on job satisfaction and work engagement. The research questions following on from the
objectives were as follows: 1) how are the variables of occupational stress, job satisfaction, work
engagement and social support conceptualised in literature? 2) what are the levels of
occupational stress, job satisfaction, work engagement and social support among nurses? 3) what
is the relationship between occupational stress, job satisfaction, work engagement and social
support among nurses? 4) what is the predictive value of occupational stress on job satisfaction
and work engagement among nurses? 5) what is the mediating role of social support on the
effects of occupational stress on job satisfaction and work engagement among nurses? In order to
answer the research objectives, this study used a cross sectional design. The present research
study used a quantitative approach. The convenience sampling method was used for the purposes
of data collection. Data was gathered from the wards of a public hospital in Durban. A sample of
120 voluntary participants was obtained, comprising of 109 females and 11 males. Data was
collected using survey questionnaires which included the following five parts: 1) Biographical
Information Questionnaire, 2) the Nursing Stress Indicator, 3) the Minnesota Satisfaction
Questionnaire, 4) the Utrecht Work Engagement Scale, 5) and the Social Support Questionnaire.
All data were analysed using SPSS version 19.0 for Windows.
The results of the study showed that the nurses experienced high levels of occupational stress,
low levels of job satisfaction and work engagement; and moderate levels of social support. There
was a significant relationship between occupational stress, job satisfaction, work engagement
and social support among the nurses. The results showed that occupational stress predicts the
levels of job satisfaction and work engagement. The results also showed that social support
mediates the effect of occupational stress on job satisfaction and work engagement.
Recommendations and the value added by the study was also stated. The limitations of this study
were also noted. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Durban, 2012.
|
Page generated in 0.116 seconds