This research is aimed to look into the relevance between job stress and job performance of Kaohsiung City Government employees, and to observe whether social support will have an effect on this. This research will serve as a reference for people in charge of making policies. Documents will serve as the basis for research, as well as some statistical methods such as conducting the poll through questionnaires, factor analysis, descriptive statistic, T test, ANOVA, correlation analysis, regression analysis and other relevant analyses. There are several discoveries based on these analyses and studies: 1. The job stress of the employees of Kaohsiung City Government comes from the nature of work and structural specialty. 2. The highest level within the various levels of the job performance of Kaohsiung City Government employees is the mission efficiency, which shows the same result as the opinion poll does. 3. Gender serves as an obvious difference when it comes to job stress, which shows that female feels more about that than male. 4. Schooling record also serves as an obvious difference when it comes to job stress. In the part of structural specialty, employees owning master or higher degree usually have a bigger job stress than those owning senior or vocational high school diploma or below. 5. Social support and job stress have statistically negative influence, which means that more social support will reduce the causes of job stress. This view is also concurred by many scholars. 6. Job stress and job performance have statistically negative influence. This is also concurred by many scholars such as Schuler. 7. Social support does not have an influential effect between job stress and job performance, which means that social support does not have the effect of stress buffer as some scholars III such as Fenlason & Beehr claim. 8. The condition of marriage has an influential effect between job stress and job performance. Those who are married tend to have the phenomenon that the more job stress they have, the less job performance they achieve. It is the first time that this report is aimed to study the job stress of Kaohsiung City Government employees, and it affirms that social support, especially the support from the senior officer, will have the effect of decreasing job stress. The result of this research may serve as a policy reference for Kaohsiung City Government to raise the job performance of its employees.

Abstract Government institutions are the largest service industry. Job involvement and job stress of employees have a lot to do with the efficiency of government administration. The study subject is based on soldiers, official employees, as well as educational employees. The purposes of this study are: 1) to demonstrate the concept of perceptions of organizational politics, job involvement, and job stress by means of literature review, 2) to address the effect of perceptions of organizational politics on job involvement and job stress through the evidence-based analysis, 3) to analyze which type of perceptions of organizational politics will increase job involvement or reduce job stress, 4) to provide the recommendations about how to improve job involvement as well as reduce job stress based upon the study results. The target sample contained one military institution, two administrative institutions, one public corporation, and two public schools through sampling. Data for this study were drawn from questionnaire surveys. Based upon the evidence-based analysis, it was found: 1) there was a slightly significant difference in the demography variable of after-grouped dimension of perceptions of organizational politics, 2) job involvement of employees was associated with the types of perceptions of organizational politics; among them, the ¡§optimism-and-communication-oriented¡¨ group had the highest job involvement, 3) job stress of employees was connected with the types of perceptions of organizational politics; among them, the ¡§dictatorship-and-authority-oriented¡¨ group endured the most job stress, 4) ¡§the distance between policies and practices¡¨ played a critical role in the effect of before-grouped dimension of perceptions of organizational politics on job involvement; there was no significant effect in the after-grouped dimension of perceptions of organizational politics, and 5) the effect of before- or after-grouped dimension of perceptions of organizational politics on job stress was dependent on the types. Based upon the results, it was recommended to government institutions: 1) to focus on partnership, and to create a interaction-centered environment, 2) to build up a fair, open, and reasonable mechanism of promotion and evaluation so as to boost morale, 3) to strengthen delegation, and communication channel, and 4) to focus on consultation and assistance for employees. In terms of long-term strategy, managers tend to mold the ¡§optimism-and-communication-oriented¡¨ group, as well as to avoid the bad effect the ¡§superficiality-and-speculation-oriented¡¨ group had on job involvement, and the higher job stress the ¡§dictatorship-and-authority-oriented¡¨ group brought to the employees.

The purpose of this study is to understand the following relationship: 1. The relationship between job stress and job performance. 2. Is consultant a moderator between job stress and job performance? 3. Is the personal demographic information as an obvious difference between job stress and job performance? The questionnaire survey was adopted for the study. Moreover, there are some statistic methods, such as conducting the poll through questionnaires, factor analysis, descriptive statistic, T test, ANOVA, correlation analysis, regression analysis and other relevant analysis, used in this research, After statistical analysis, the conclusions from this study are as following: 1. Job stress and job performance have statistically negative relationship. 2. There is no answer about if the consultant as a moderator between job stress and job performance. No one has the experience of seeking the consultant in the retrieve questionnaire materials. Therefore, it is unable to learn if the consultant as a moderator between job stress and job performance. 3. Marriage has an influential effect in the relationship between job stress and job performance. Other personal demographic information, such as gender, age, schooling record, seniority and current position within company, do not have significant difference in the relationship between job stress and job performance. One of the purpose of this thesis is to understand if the consultant as a moderator between job stress and job performance. Unfortunately, there is no information to prove it. Suggest backward researcher when questionnaire design can apply ink to paper or depth interview more.

Thesis.

Thesis (Ph.D.)--Liberty University, 2009. / Includes bibliographical references.

Thesis (M.S.) -- University of Texas at Arlington, 2008.

M. Tech. Policing / Struggling with stress, anxiety and/or depression can adversely affect work performance. This study aimed to determine how levels of Emotional Intelligence were related to levels of overall stress, anxiety or depression.

published_or_final_version / Education / Master / Master of Education

published_or_final_version / Sociology / Master / Master of Social Sciences

This research study aims to establish the level of success of a particular stress management programme conducted at Durban Metro Electricity. The study explores the levels of stress experienced by employees before and after attending the stress management programme. This required a pre- and posttest analysis. In addition, a t-test was conducted to ascertain significant statistical or quantitative changes in stress levels. The study also explores qualitative data that reflect the perceived stressors that employees feel they face in the workplace. Five different stressors emerged from the qualitative data: management problems, safety issues at work, staff attitude problems, stressful work tasks, and general job stress. The perceived symptoms of stress are physical, emotional and cognitive in nature. The t-test yielded a fifty percent stress reduction result. Whilst this is commendable, it is important to look at further avenues for stress reduction. It is recommended that a multidimensional approach to stress management be implemented in the organisation. It is maintained that it is not enough to train and equip employees with coping skills. Stress management within the organisation should include support systems and resources to help reduce stress. This refers to a system where managers, supervisors and staff come together to actively consider organisational structure, practice and dynamics so as to find creative solutions to reduce stress. The system should also include individual problem-focused stress 90unselling on a regular basis. By implementing stress management strategies beyond a three-day stress management programme, and by encouraging co-operation of management and employees, Durban Metro Electricity can bring about further reductions in stress levels. / Thesis (M.A.)-University of Natal, Durban, 2002.