This qualitative research study explores the relationship between reducing uncertainty and assigning source credibility in the context of social media sites (SMS) and examines the effect of uncertainty reduction within the social media environment on the development of relationships between journalists and their sources. For this study, interviews were conducted with professional journalists to determine whether uncertainty was reduced and credibility was established with sources via SMS (i.e., Facebook, Twitter, and LinkedIn) and what theoretical strategies journalists used to reduce their uncertainty. The study also aims to determine if correlations exist between a reporter's age, beat, and/or personal adoption of SMS and the reporter's usage of SMS for source development. The interviews were conducted with 15 journalists of The Palm Beach Post (West Palm Beach, Florida), using a standardized interview protocol. Subjects were asked to voluntarily participate in a face-to-face interview with the researcher. Reporters were selected based upon their gender and cultural ethnicity, which was representative of the newsroom demographics of The Palm Beach Post at that time. This research aims to contribute to the uncertainty reduction theory in the realm of computer-mediated communications, specifically with regard to the use of SMS in forming and maintaining journalist-source relationships. / by Michelle D. Brown. / Thesis (M.A.)--Florida Atlantic University, 2013. / Includes bibliography. / Mode of access: World Wide Web. / System requirements: Adobe Reader.

Thesis (MPhil) -- University of Stellenbosch, 2004. / ENGLISH ABSTRACT: The advancement of news technology in the last few decades has lead to an information explosion of an unprecedented scope. Twenty-four hour a day news channels, electronic publications, the Internet, and a proliferation of print publications feed this media explosion. Coupled with this has been the growth of a celebrity culture, where the lives of the rich and famous have been placed under intense scrutiny. Commercial interests also have to be taken into account. It is conventional wisdom that sensational news sells newspapers. This news is not limited to celebrity news, but encompasses crime reporting as well as high profile scandals affecting ordinary people. As the news becomes more ubiquitous, the competition becomes tougher and the pressure to print what sells grows. The other commercial pressure is that of the marketers of the entertainment industry who have a vested interest in having the stars of their movies, music and television shows enjoy a high media profile. This study aims to determine whether the South Africa media has shown a trend towards reporting a more sensational and celebrity based form of news. It seeks to discover whether the South African news has become tabloidised. This will be done by analysing the content and presentation of the front page of The Cape Times, a Cape Town based broadsheet, over the period of several years. This will be used as a measure to determine whether or not the content and form of the South African media is following a trend to tabloidisation. / AFRIKAANSE OPSOMMING: Die vooruitgang in mediategnologie aan die einde van die twintigste eeu het tot 'n oorvloed van inligting gelei. Nuuskanale wat vier-en-twintig uur per dag uitsaai, elektroniese publikasies, asook die Internet en die groei van die drukmedia het hierdie verskynselondersteun. Tegelykertyd het die media in die jongste dekades meer begin fokus op die lewens van beroemdes. Kommersiële faktore moet ook in ag geneem word. Met die groei van die media is meer druk geplaas op individuele nuusorganisasies om winste te maak. Dit is alombekend dat sensasionele nuus verkoop. Hierdie soort nuus is nie net gefokus op beroemdes nie, maar ook op misdaad en skandale deur gewone mense. Bemarkingsamptenare van die vermaaklikheidsbedryf moedig nuus oor beroemdes aan, want dit help om hul produkte te verkoop as hul sterre dekking kry. Hierdie studie wil vasstelof die media in Suid Afrika wel meer fokus op sensasionele nuus, ten koste van meer ernstige nuus. Dit wil vasstelof die Suid- Afrikaanse media die kenmerke van poniekoerante begin toon. The Cape Times, 'n Kaapse koerant, se voorblad is ontleed oor 'n tydperk van enkele jare. Die nuusinhoud asook voorkoms van die koerant is bestudeer om vas te stelof die koerant in 'n poniekoerant ontwikkel. Hierdie koerant is gebruik as 'n voorbeeld van die Suid-Afrikaanse media.

Thesis (MA)--University of Stellenbosch, 2003. / ENGLISH ABSTRACT: Govemment and the media are in the process of establishing South Africa's first Presidential Press Corps (PPC) based on the White House Press Corps in the United States of America. The need for a body like the Presidential Press Corps (PPC) has become increasingly evident as the recent relationship between the South African president and this country's press can only be characterised as poor. The establishment of the PPC potentially presents an ethical dilemma though due to various factors. A joumalist can only serve the public with the most comprehensive and accurate news when his or her finger is on the pulse of events that take place within the decision-making bodies. However, being so close to those in power may seriously threaten journalistic independence. This dilemma would be discussed in detail in this assignment. In May 200 I, the troubled relationship between Mbeki and the media was tackled at an Indaba between the South African National Editor's Forum (SANEF) and cabinet at Sun City. The crux and outcome of these discussions are set forth in The lf/oy Fo/wOld, a report prepared by those attending the Indaba. The establishment of the PPC is one of eight joint government and media initiatives outlined in this report. Although there is overwhelming support for the Pl'C, there is concern that the Pl'C members would be censored, manipulated and controlled by government as a result of their proximity. The Freedom of Expression Institute (FXI) believes the implications are far reaching and pose a serious threat to a free press. This first group of Pl'C journalists is going where no other has gone before in this country's history. They are however facing a daunting task, as the arena they are entering is fraught with novelties, challenges, obstacles and temptations. This assignment will examine the media's role in a democracy, the challenges of far closer cooperation between the media and government, the ethical dilemma potentially presented by the Pl'C as well as ways to ensure as far as possible, an ethical and professional relationship between government and the corps's members. / AFRIKAANSE OPSOMMING: Die regenng en die media is in die proses om Suid-Afrika se eerste Presidensiele Perskorps (PPK) te stig. Die konsep is geskoei op die van die Wit Huis Perskorps in die Verenigde State van Amerika. 'n Dringende behoefte bestaan in Suid-Afrika aan 'n liggaam soos die PPK aangesien dit duidelik geword het dat die verhouding tussen die president en die media nie na wense is nie. Die stigting van die PPK kan egter weens verskeie faktore eties-problematies wees. Joernaliste kan die publiek slegs voorsien van akkurate nuus indien hulle vingers op die polsslag van gebeure binne die land se besluitnemende liggame is. Joernalistieke onafhanklikheid kan egter in gedrang kom indien die verhouding tussen die "waghond" en die regering te intiem raak. Die PPK-Iede sal na verwagting weens gereelde kontak 'n veel hegter verhouding met die president he as wat die geval is met ander joemaliste. Die vertroebelde verhouding tussen die media en president Thabo Mbeki is in Mei 200 1 bespreek tydens 'n lndaba by Sun City. Een van die inisiatiewe waarop daar ooreengekom is in 'n poging om die probleme aan te pak, is die stigting van die PPK. Die Suid-Afrikaanse Nasionale Redakteursforum en die regering hoop dat die korps sal bydra tot 'n vryer vloei van inligting asook tot 'n beter verstandbouding tussen die regering en die media. Hoewel daar oorweldigende steun is vir die PPK, is daar ook vrese dat die korps se lede gemanupileer en beheer sal word deur die kabinet.Die eerste groep PPK-lede gaan baanbrekerswerk verrig, maar die pad voor hulle is onbekend en vol potensiele gevare. Die uitdagings, slaggate sowel as maniere hoe etiese probleme oorkom kan word, word in hierdie werkstuk bespreek.

This study was conducted to identify and analyse Mail and Guardian Online moderation outputs which contradicted the platform‟s own stated policy on hate speech and other forms of problematic speech. The moderation outputs considered were a battery of readers‟ comments that were posted in response to Thought Leader blogs on xenophobia published between May and June, 2008. This was the same period a series of xenophobic attacks was taking place in some parts of South Africa, leaving an estimated 62 people dead, more than 30,000 displaced, and countless victims injured and robbed of their property. The attacks were a catalytic moment that enabled a whole range of discursive positions to be articulated, defended, contested and given form in the media. They also made visible the potential tensions between free speech on the one hand, and hate and other problematic speech on the other. Using qualitative methods of thematic content analysis, document review, individual interviews, and an eclectic approach of framing analysis and rhetorical argumentation, this study found instances of divergence between the M&G policy and practice on User Generated Content. It found that some moderator-approved content advocated hate, hatred, hostility, incitement to violence and/or harm, and unfair discrimination against foreign residents, contrary to the M&G policy which is informed by the constitutional provisions in both section 16 of the Bill of Rights and section 10 of the Equality Act. Based on examples in the readers‟ comments of how „the foreigner‟ was made to signify unemployment, poverty, disease, unfair competition, and all manner of deprivation, and bearing in mind how such individuals have also become a site for the violent convergence of different unresolved tensions in the country, the study‟s findings argue that the M&G – a progressive paper dealing with a potentially xenophobic readership (at least a portion of it) – should have implemented its policy on acceptable speech more effectively. The study also argues that the unjustifiable reference to foreigners as makwerekwere, illegals, illegal aliens, parasites, invaders and border jumpers, among other terms, assigned them a diminished place – that of unwanted foreigner – thereby reproducing the order of discourse that utilises nationality as a space for the expurgation of the „other‟. The study argues that the use of bogus (inflated) immigration statistics and repeated reference to the foreigners‟ supposedly parasitic relationship to the country‟s resources also unfairly constructed them as the „threatening other‟ and potentially justified action against them.