Thesis (M. Tech. Office Management and Technology) --Vaal University of Technology / The world of digital interactivity, of computers, of cyberspace and the "e-revolution', is making computer literacy more indispensable than ever. There is an increasing demand for ICT skills worldwide- South Africa is not alone in identifying shortages. The information and communication technology in South Africa is exacerbated by emigration on the one hand and the previously disadvantaged learners on the other hand. With an education system that is stretched, higher education has not kept pace with information and communication technology training in South Africa, therefore learners display a shortcoming of basic computer skills. The purpose of this study is to emphasise the importance of implementing computer literacy training throughout the entire learning programme of learners at higher education institutions. Learners randomly selected from the Faculty of Management Sciences, Vaal University of Technology, indicated their computer literacy via questionnaires and levels of experience. It is clear that the abilities of the learners are not sufficient to ensure that they are computer literate or that they will be effective users in the workplace. This study results in a powerful argument in support of the extension of continued growth in computer usage in the workplace.

In the last several years, there has been an interest in graphical user interfaces as compared with character user interfaces. The "mouse" is the device most closely associated with graphical user interfaces. Key strokes are more closely associated with character user interfaces. Given these associations, is there a preference for the keyboard or for the mouse as an input device? The determination of user preference was reduced to the determination of preference of key strokes or mouse clicks for selection of main menu items. The subjects, university students working with Microsoft Works by Microsoft Corporation, copyright 1987-1989, were learning how to use application software. While Microsoft Works was running, tracking software recorded every user key stroke and mouse click, together with data about these key strokes and mouse clicks. From the analysis of these data, common preference for the means of menu item selection was determined.

This thesis introduces readers to the basic types of the text and information inputs and processing to the computer. Thesis also includes historical contexts, current trends and future perspective of computer data input technologies and their use in practice. The first part of the thesis is a summary of a particular forms of entering and processing of the text data and information. The following part presents technological trends on the market concentrated on the automatic speech recognition systems along with the possibilities of their application in the business sphere. The rest of the thesis consists of a survey between Czech IT companies and based on it's results comes a suggestion of which technologies should be used as a part of the information systems.