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Systems engineering design for operations directorate administrative information systemHasegawa, Marnie Tardieu 24 October 2009 (has links)
This project addresses an administrative information system for the
Operations Directorate (0D) within federal government agency (which is
referred to as the "Agency"). The OD was formed two years ago to combine
similar tasks under one directorate. When the 00 was formed there was
insufficient time to properly address the information system and many of the OD
personnel did not have a clear understanding of their own functional
requirements. Now two years later, the OD management would like to
incorporate an information system that satisfies all of the users requirements.
<p>This project addresses the analysis and design alternatives to the
development of an information system that satisfies the OD requirements. The
requirements encompass not only the users requirements but logistic,
maintenance, environmental and security requirements. The OD information
system integrates the concepts and techniques of System Engineering Design.
<p>The research encompassed the class work from the System Engineering
program, to include System Engineering, Applied System Engineering,
Management Information Systems, Human Factors Engineering, Statistics.
Software Engineering, and Productivity. These engineering and mathematical
disciplines integrate to form the system engineering approach.
<p>Three design alternatives were developed from the users requirements
and current system configuration. Using the system engineering analysis, a
design alternative was chosen based on the users requirements, system life
cycle cost and OD yearly budget considerations.
<p>The solution is a concise project detailing the analysis, and design of the
0D Information System. The intent of this project is to provide a methodology in
developing an information system for this government agency. The functional,
technical and operational aspects of the system integrate together to form the
system.
<p>The goal is to ensure the system provides a more productive, technically
efficient, reliable, and user friendly system. The productivity of the system is
the measure of the number and quality of reports, publications, and
presentations. The system is considered technically efficient when the
production of output has taken advantage of all available technology to
minimize the inputs of production. A reliable system is one that fails
infrequently and recovers quickly when it does fail. A user friendly system is a
system where the user interface has been developed to point where an
average person can perform the required tasks quickly and without software
error.
<p>The measuring of the the system in terms of Mean Time Between Failure
(MTBF), and Mean Down Time (MDT), user and management feedback
determines whether the system has achieved it's defined goals. / Master of Science
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