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Development of a quantitative performance measurement prototype system for a white collar organizationMuras, Andrew David 01 August 2012 (has links)
The project involved the development and evaluation of a prototype individual
performance measurement system. The system was designed to be used on research
personnel in a technical consulting firm.
Before the system was developed, literature in the field of performance appraisal
and the company corporate mission was reviewed. The prototype instrument was then
developed based on Behavioral Observation Scales and the Critical Incident Technique.
The data necessary to form the prototype was gathered through the use of Nominal Group
Technique sessions. The prototype was then evaluated by research personnel in a two
month trial appraisal period. Results of this experiment showed that portions of the project
were useful to be implemented in the company's current performance appraisal system
A description of the prototype system research, development and evaluation is
included. / Master of Science
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