D.Phil. / The major part of what is known about women in leadership positions, and the challenges they are facing, is based on studies conducted in first-world countries. There clearly is a gap in the literature in terms of studies that focus on female leaders in Africa. Much has still to be said about the role that cultural practices and prejudices play in hampering the growth and progress of these women. This authentic study of a South African Zulu female manager provides a unique insight into the way she negotiated the challenges of climbing the corporate ladder in a male-dominated environment. Its postmodernist approach challenges the writer to use herself as a research subject while applying the principle of reflexivity in stepping back and analysing lived experiences from a researcher‟s perspective. In opening up her innermost feelings to the world, the researcher reveals who she really is, and how she, as a Zulu woman, wife, mother, and manager, negotiated her way between her own traditional culture and the Western corporate world. This creates real challenges to the researcher, as she has to keep sliding between being the subject and being the researcher at the same time. This narrative of "self" is recreated through interviewing people who had been part of the researcher‟s life during the period which was the focus of the study as well as the researcher recalling significant events. The research focuses on the challenges of being a minority leader in a South African workplace. The resistance to a black female as their superior by black males is highlighted, as is the manner in which these cultural prejudices result in discrimination against women by members of their own culture. The research also illuminates the impact of legislation aimed at transforming the local workplace and the leadership fraternity in a post-apartheid South Africa.

Despite progress made over the past decade, women in medicine are underrepresented in advanced academic leadership positions. This qualitative case study explored the perceptions of full-time women faculty at one large urban academic medical center regarding leadership trajectories within academic medicine, comparing those who are and those who are not in institutionally-defined leadership roles. The purpose of the research was to explore participants’ perceptions of the characteristics of effective leadership, how they view their own leadership potential, what motivates them to (or not to) seek leadership positions, what facilitators and challenges they may face in seeking such positions, what rewards and sacrifices they may have experienced on their career paths, and how and what they learned in the process. In-depth, semi-structured interviews were conducted with 27 full-time women faculty members of one large urban academic medical center. The participants were recruited based on leadership positions, years in practice and specialties. Several key findings emerged from the interviews. First, all participants described interpersonal skills as important elements of effective leadership in academic medicine. Second, women described gender biases in the workplace as challenges on their career paths. Also, work-life balance and the unique demands placed on working mothers were discussed. Third, mentoring relationships were perceived as facilitators of career advancement. Also, a majority of participants described having an interest in and self-efficacy toward leadership. Fourth, women described focusing their learning on acquiring organizational and administrative skills, through a combination of informal and formal learning. Most of the learning described was incidental and unplanned. Experiences were important for the incremental development of leadership proficiency. Women engaged in reflection to improve performance and to evaluate self. The benefits of engaging in communities of practice were described.

Gender stereotypes dictate that women are and should be warm, whereas men are and should be competent. While prior work has explored how women manage stereotypic expectations about their competence, there is less research on the lived experiences of women leaders navigating the warmth dimension of these stereotypes. This qualitative study initially explored the possibility that women leaders may modulate emotional displays in service of conveying warmth. The research questions evolved over time and the study ultimately aimed to understand the following research questions: (1) Do women leaders in male-typed jobs modulate emotional displays in the workplace? If so, why, how, and what are the outcomes? (2) Do women leaders in male-typed jobs modulate warmth displays in the workplace? If so, why, how, and what are the outcomes? The study included data from semi-structured interviews with 22 women leaders in male-typed contexts. The data ultimately revealed that the vast majority of participants engaged in emotion modulation at work. There were a variety of reasons underlying this process, including participants viewing modulating emotions as a component of their competence in their roles, using emotionality as a tool in the workplace, and noting that specific emotions were unacceptable to express in their workplace. They also identified how they managed their emotions, reporting strategies that ranged from within the workplace to outside the workplace, as well as intrapersonal versus interpersonal strategies. Finally, they reported the mostly negative intrapersonal outcomes of modulating emotions, including feelings of fatigue and inauthenticity. With regard to warmth, the majority of participants reported modulating warmth at work. Participants modulated warmth for various reasons, including viewing warmth as a component of leadership, in response to others’ gendered expectations for warmth displays, and reflecting on actual or predicted outcomes of warmth displays to guide subsequent warmth displays. They conveyed warmth in a variety of ways, such as appearing friendly and approachable, resolving conflict with others, and creating a supportive team environment. Finally, they reported myriad outcomes associated with warmth modulation, including fatigue and discomfort, as well as warmth displays reducing credibility or a failure to display warmth resulting in negative professional outcomes. One final theme also emerged, bridging across warmth and emotionality. At times, participants suppressed negative emotions, then amplified warmth behaviors. They also displayed positive emotions, then amplified subsequent warmth behaviors. The findings suggested that women leaders may be modulating both emotions and warmth independently of one another, yet there are also instances where warmth modulation directly follows emotional modulation. This study provides compelling evidence that women leaders engage in labor, outside of explicit role responsibilities, in managing both emotions and warmth in the workplace. Given the depth and complexity of the findings as well as the limitations of this study, additional research is required to replicate these findings with other methodological approaches, designs, and samples. The results point to several theoretical areas that may benefit from greater refinement and differentiation, including the relationship between emotional modulation and warmth modulation. Finally, there are numerous implications for practice at the organization, group, and individual levels.

Graduation date: 2005

Thesis (Ph. D.)--University of Washington, 2006. / Vita. Includes bibliographical references (leaves 165-173).

Thesis (Ed. D.)--University of Missouri-Columbia, 2002. / Typescript. Vita. Includes bibliographical references (leaves 75-80). Also available on the Internet.

Thesis (Ed. D.)--University of Missouri-Columbia, 2002. / Typescript. Vita. Includes bibliographical references (leaves 75-80). Also available on the Internet.

M.Tech. Business Administration. Business School. / The purpose of this study is to investigate the extent to which female managers utilise the transformational leadership style as a feature of their normal dealings as managers. Much of the available literature on leadership typologies refers to the need to identify leadership styles that are suited to managing in different and changing environments. In this regard, various leadership styles or orientations have been identified as useful for managing change. However very few studies have been pre-occupied with understanding the extent to which a particular type of leadership styles may be preferred over another particularly from a gender perspective.

The purpose of this research was to describe how eight selected women administrators employed in student affairs at Ball State University utilized five leadership practices of challenging the process, inspiring a shared vision, enabling others to act, modeling the way, and encouraging the heart. There is an abundance of research on leadership, however very few studies have identified the leadership actions of women in student affairs administration in higher education.A case study methodology was used for this current research. Eight informants were purposively selected from a population of 26 women administrators employed in student affairs at Ball State University. Three interviews were conducted with each of the eight informants. Retrospective, structured, and semi-structured interviews, as described by Fraenkel and Wallen (1996) were utilized. There was not an available interview guide for use in this study, therefore one was constructed.Four conclusions were drawn from the results of this study. These included the following:1. There were a number of themes found that indicated these eight informants are relational leaders.2. The evidence collected suggested that leadership is situational, contextual, and influenced by the people involved.3. Experience was identified most often as a way these eight informants tested their own leadership skills, the skills of others, and helped others learn leadership skills.4. Learning from mentors was an important way these informants developed their leadership skills.Results of this study were not generalized beyond these eight informants. However, this study contributed new information to the field of leadership studies by describing the leadership practices of eight women administrators employed in student affairs. This study provided insights on the actions and behaviors that these informants used when exercising leadership. / Department of Educational Leadership

Although gender inequality is a major element of poverty, women the world over have showed their heroism in the role of both economy generators and family supporters’ by engaging in informal trade. This became most remarkable in South Africa where refugees in general and women in particular are living without either government or UNHCR supports. The following study attempts to explore business leadership qualities of the Democratic Republic of Congo (DRC) refugee women living in the city of Durban. The study is the result of challenges that Congolese women informal traders are facing (family responsibilities, identity documents...) since their arrival in South Africa which hinders the development of their businesses. Additionally, this study identified a number of successful strategies for developing businesses and reducing poverty. This research used a qualitative method during data collection. In turn, both explanatory and descriptive theories were used. Congolese refugee women informal traders were the sample taken and were selected from the Congolese community living in the city of Durban. In order to answer the research questions, this study used in-depth interviews and questionnaires where ten Congolese refugee women informal traders between the age of 24 and 41 years were involved. Selecting respondents by the abovementioned ages in this research was helpful for exploring socio-economic challenges of the most categories of the neediest refugee women: widows, single women and mothers of 5 or more children, and so forth. These categories provided relevant information for being mothers and their daily socio-economic challenges in the city of Durban. In the line with findings, respondents on the questions related to business development mentioned the number of factors as hindrance to development of their businesses. Thus, they had no access to business training organized by government and NGOs, poor access to finance, lack of UNCHR support, and family responsibilities especially their refugee status. The study reveals the needs of both UNHCR and government’s support in terms of sponsoring refugees’ projects (including business training) and appropriate identity documents from the department of Home Affairs. UNHCR assistance together with local NGOs and appropriate identity documents are identified to be important factors of respondents’ business development strategies. / Thesis (M.Com.)-University of KwaZulu-Natal, 2010.