Approved for public release, distribution unlimited / Approved for public release; distribution unlimited. / Healthcare costs throughout the United States are on the rise, drawing increased scrutiny from government officials and Congress. The cost of pharmacy operations and pharmaceuticals is growing at a rate that is alarmingly higher than that of the total cost of military healthcare itself. Recent congressional legislation has essentially given the Department of Defense the ultimatum to cut costs for beneficiaries wherever possible, or risk having benefits arbitrarily cut by Congress. In the face of this possibility, cutting costs through better business practices must be explored, particularly within the area of pharmacy operations. This project explores the potential cost savings that can be realized by implementing Lean Six Sigma (LSS) methodology in the pharmacy operations of the DoD Medical Treatment Facilities (MTF). This research proves that implementing Lean Six Sigma methodology will improve military pharmacy operations, often at little cost, while realizing significant savings and increased customer satisfaction.

The aim of this work is a detailed introduction to the theory of Lean six sigma management tool and verify its efficacy in practice on the individual case. Process to be improved in this work is recovery of overdue debts on english market of certain international company. Of the possible tools Lean six sigma methodologies were chosen the most suitable for a particular process and main causes of large amounts of overdue recievables were identified. As the best steps to improve the process were indentified sending statements of account to customers, improve communication quality and appealing for compliance maturity according to the rules of English banking system. With the methodology we achieved improvement on Sigma parametr on the researched process.

The master´s thesis deals with the company engaged in providing services in IT. The main aim of the thesis is to map selected logistics chain of company and to use selected techniques of Lean Six Sigma for optimizing it. The first part of the thesis deals with the current situation on the market reverse logistics associated with electronics and legislative requirements for the supplying of warranty claims. The theoretical part introduces concepts of lean manufacturing and tools for the process mapping. The practical part has a goal with tools DMAIC to shorten the lead time of repair, to find waste and downtime it the service process, which have affect on the customers satisfaction.

The aim of this work is to determine a methodology to measure the leanness level of the organizations that have an internship in the framework of the minor specialization of Quality Management and Lean Six Sigma at University of Economics. The theoretical part of the Thesis presents issues of Lean Six Sigma methodology, describes basic characteristics and main Lean Six Sigma tools. The Thesis also describes process of a research, on which was applied the proposed measurement methodology of an internship impact on organizations. The research methodology describes leanness measurement approach, process of data collection and its subsequent analysis and evaluation. The last chapter includes conclusion of results, suggestions and recommendations to improve Quality Management and Lean Six Sigma Practical.

The aim is to use Lean Administration metodology to improve custom clearance process steps that do not add value, but it is necessary to carry out them due to legislative reasons. The company has excellent results of applying the Lean principles in manufacturing and this thesis will bring to the company specific application of Lean Enterprise metodolgy outside manufacturing. The thesis is proof of the implementation of the company philosophy of continuous improvement, perfection does not exist, there is always the possibility of improvement.

The aim of the thesis is to suggest recommendation to optimize and increase efficiency in a process of catering ordering in a company Express Deli by using methods of lean six sigma. The work is built as real project od lean six sigma using some methods of the methodology lean six sigma. In the theoretical part of the thesis, methods of lean six sigma used in the practical part, are described. These methods are mainly methods of process mapping. Each chapter is a step of DMAIC methodology. Core part of the thesis is process mapping at a customer side, so in the other part there are all recommendations directly focused on customers requirements. The results of the work are suggested proposals for process improvement. Some of them were implemented during the project.

Theses is devided into two parts, the first one is dealing with theory the other one with practical exercise. There is basic terminology set in the first part, focusing mainly on process management and methodologies leading the current evolution in that respect, Lean and Six Sigma. I also refer about tools for mapping the processes and devote a section to theory of queues which is a main subject for modelling in the practical part. I have not omitted to mention axioms for modeling itself. Practical part comes from job experience I had. Main goal is to set up a model simulation based on the main features of the process structure, involve main principles of mentioned methodologies and to discuss the results simulation brings.

The diploma thesis is focused on implementation of lean production through using Lean Six Sigma method into an engineering company, producing cable harnesses for the automotive industry, mainly for trucks. The aim of the project is to increase production capacity by 25 %, reduce wastage rate to 3 % and design a new layout of production areas. The budget of this project is 3 million CZK. The production was slimmed down using the 5S methodology. To meet the aim of the project, three new machines had to be bought. The steps have resulted in a saving of 64 CZK per piece, which means a return on investment in about 8 months.

This thesis is primary focused on optimization of the production process in a selected company.Teoretical part of this thesis is the result of literature research of Lean Six Sigma, which is mostly used by the company. It is a brief insight to an issue and introduction of the most often used tools from Lean Six Sigma methodology, which were used afterwards in practical part of this thesis. Also there is an introduction of the company and its production portfolio. Crucial part of this thesis is it‘s practical part focused on improving of current situation on the production line with an economical and technical assessment. The main goal was to create more compact and smaller area of product line with lower work in progress.

Description of present state of compressed air production in Motorpal a.s. Jihlava. Toll used for production procedure and output improvement, quality problems solving and improvement implemantation. Problem define, measure, analyse, iprovement proposals and improvement implementation, improved process control via Lean Six Sigma methodics.