M.Tech. Operations Management / The point of departure for this study is that higher education in the United States and the United Kingdom has been using lean thinking and its philosophy to develop a new trend of working in order to increase their competitiveness by cutting their costs and eliminating as much waste as possible. This has provided many successes, and with the support and testimonies from both universities using it and from leaders and experts in lean thinking, its use in the higher education industry is growing ...