The Constitution of the Republic of South Africa (Act 108 of 1996), section 152(1)(e) encourages the involvement of communities and community organisations in local government matters. The Municipal Systems Act (Act 32 of 2000) requires the municipality to develop a culture of municipal governance that complements formal representative government with a system of participatory democracy. The communities play a vital role in the preparation, implementation and review of the Integrated Development Plan (IDP). The aim of this study was to determine the role of community participation in the IDP process of Lepelle-Nkumpi Local Municipality. This study also assessed participation in integrated development planning in the Lepelle-Nkumpi Local Municipality. The conclusion of the study focused on the process, procedures, legislations and guidelines on community participation in the Integrated Development Plan (IDP) of Lepelle-Nkumpi Local Municipality. It was recommended that Lepelle-Nkumpi Local Municipality must establish appropriate mechanisms, processes and procedures to enable the local community to participate in the affairs of the municipality. / Public Administration and Management / M.A. (Public Administration)

The study focused primarily on the socio-economic benefit(s) of land reform beneficiaries with regard to food security. The study further investigated the socio-economic impact of selected land reform projects in the Limpopo Province which is also very critical for many parts of South Africa. Apart from the traditional output based evaluation of land reform projects, the study managed to identify key significant variables that could be the focus in reforming land reform projects in the future. The study also highlights variables that could contribute positively or negatively to the attainment of socio-economic deliverables of the objectives of land reform. The conclusive data for the study was obtained from 170 beneficiaries of the land reform programme. Beneficiaries have benefited from Land Redistribution and Agricultural Development (LRAD) and Settlement Land Acquisition Grant (SLAG) sub-programmes of land reform in the area of Elias Motsoaledi Local Municipality within the Greater Sekhukhune District Local Municipality. The Multinomial Logic Model (MLM) was regarded as the best model for data analysis and was used to analyse the degree of contribution of socio-economic factors to food security among beneficiaries of LRAD and SLAG. Three categories were selected to determine the level of beneficiaries satisfaction with food security, namely; 1) None; 2) Moderate and 3) High. Dependent variables selected were 1) Number of beneficiaries, 2) Gender, 3) Farm size/ha, 4) Enterprise, 5) Land reform sub programme, 6) Proximity to the project, 7) Decision, 8) Knowledge, 9) Skills, 10) Training, 11) participation in Development organisation, 12) Sustaining production, and 13) Sustaining financial obligation. The study indicated that the participation of beneficiaries in decision making could contribute positively to the attainment of food security. A positive relationship with food security was determined and confirmed the study hypothesis. Knowledge was also found to have a significant relationship with the attainment of household food security. Knowledge was again found linked to training of beneficiaries which in general was inadequate. The study further revealed that almost all beneficiaries were failing to maintain production and financial obligations. Contrary to the hypothesis, enterprise was not found to be significant to the attainment of beneficiaries’ household food security. v The study concluded that land reform is still relevant to food security in the area. It was also concluded that there is a need to develop a comprehensive agricultural development plan to advance the objective of the land reform programme. / Agriculture, Animal Health and Human Ecology / M.Sc. (Agriculture)

Business management / M. Com. (Business management)

The study was an evaluation of organisational communication and its integration within the Msunduzi Local Authority. The purpose was firstly to explore and describe the state of communication in the organisation, and secondly to measure the level of communication integration within the organisation. The qualitative content analysis and individual semi-structured interviews were the suitable data collection techniques for the study. The data was analysed through a thematic analysis, a technique that involves identifying, analysing and reporting in detail patterns or themes within data. The study found that organisational communication at Msunduzi Local Authority was one sided and top down; which indicated that there was little emphasis on feedback from employees. The study revealed that there were more external communication messages than internal, to an extent that the internal stakeholders depended on external media to learn about their organisation. Findings on the consistency of messages revealed that all communications are managed by senior employees within their respective departments and sections; the status of the consistency of messages can be improved if a comprehensive approach can be adopted in communicating internal messages in addition to employing diverse communication channels. On infrastructure for integration, the study found that there is infrastructure and several prospects for information sharing in the organisation created by information communication and technology though not fully explored. With regards to the free flow and sharing of information, the study established that the required systems for communication exist but not adequately utilised. Findings on the co-ordination of communication efforts and actions to promote integrated communication showed flaws. It also appeared that the departments in the organisation function in silos due to lack of cross-functional planning. / Communication Science / M.A. (Communication)

This study explores the challenges related to language policy and planning in the City of Tshwane Metropolitan municipality. The study sets to look at the at the challenges affecting successful implementation by the City of Tshwane Metropolitan Municipality as a state organ charged with local development and service delivery for the communities. In terms of the Municipal Systems Act of 2000 municipalities are expected to respond to the language use and preferences of their local communities by making sure that their language policies are fully implemented. The researcher highlights that in instances where municipalities communicate information they are required to make special provision for the speakers of African languages in the communities that they serve in the languages they best understand. This work looks at various statutory language policy documents in South Africa in particular, that give the task of language policy implementation to municipalities as they are the local extension of the national government. This study also argues that municipalities are critical to implementation of language policy. It further notes that in order for the full social, economic and political transformation to take place in municipalities they have to be transformed linguistically in a radical way whereby all the official languages play a major role in all these spheres than before. This view is held by many scholars and researchers in the areas of language policy and planning. This study highlights that the challenges to successful language planning and policy in the government sectors are due to lack of commitment by the government, language practitioners and planners and increased monolingualism in the municipality. The study further explores the language policy and plan of the City of Tshwane Metropolitan Municipality and the the strategies that can contribute to successful optimization of language resources of the Tshwane Metropolitan Municipality in order to give effect to the use of local languages as contained in policy documents and also establish how the city of Tshwane can better reinforce its strategies to implement this language plan and policy. The main focus area of this research is on the language policy and plan of the City of Tshwane Metropolitan Municipality and assesses whether the language practices in these institutions are reflective of their policy and plan. It is hoped that the study will be able to give policy makers and those tasked with implementation, especially at government municipalities’ strategies for improvement in the functionality and the implementation of their language policies and plans. It is also hoped that recommendations and challenges highlighted by this research will be of a better assistance on how to better reinforce strategies to implement the language plan and policy in the government sectors.

Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2016. / Cape Town has an extremely unequal society characterized by increased unemployment, and a lack of adequate and affordable service delivery for communities living on the Cape Flats including townships. Is the service delivery demand too big or doesn’t the City of Cape Town municipality have the capacity to cater for all communities within the municipal boundaries? Or is the municipal staff not performing as they are supposed to perform? The Integrated Development Plan can be described as the pivot upon which all development activities in a municipality revolve. The research project investigates the performance of the City of Cape Town Municipality’s IDP. The study further investigates the powers and duties given to people elected and appointed to implement this new South African local government vision of a free and prosperous South Africa for all to enjoy under the African sun. The most important tool in the municipality’s hands is the IDP. The IDP of a municipality is a map that a specific municipality wants to travel in that five-year period while they are in control of that municipality. The vehicle that drives human beings into a specific direction must be strong and able to succeed in pursuing the municipal vision.

M.A. / The South African development context is characterized by high levels of unemployment and poverty. It is therefore imperative to address these two aspects if any advancement in regard to development is to be achieved. Several options are available to development agents and government structures alike. The pre-requisite, however, for the selection of an option is sustainability. A Public Works Programme (PWP) holds the potential of impacting on South Africa's high levels of unemployment and poverty. Although this programme needs to be implemented alongside similar economic upliftment initiatives, a PWP can contribute significantly to the improvement of the SA development situation. The nature of a PWP has changed from purely creating jobs, to including training and education as essential components of a PWP. Only by including the latter components, can a PWP be deemed sustainable and impact directly on the lives of the participants. With the transformation to a new political dispensation in April 1994, SA also embarked on formulating a holistic and comprehensive development approach and vision. The final product was the Reconstruction and Development Programme. This Programme established the broad framework in which development policy and implementation take place. The RDP consists of various development aspects, all aimed at improving the SA development context. One of these aspects is focused at the upliftment and stimulation of the economy. The PWP forms part of the overall economic strategy. From this theoretical point of departure, the National PWP was formulated. One of the main factors that contributed to the slow development and implementation of the NPWP was the absence of local government structures. Local government structures underwent similar changes to those experienced at national level. In addition to the structural and geographical changes, the responsibilities of local government increased due to decentralisation of powers and functions from national government. Now local government holds the position of "development facilitator" instead of being a mere supplier of municipal services. Local economic development within the specified area has been emphasised as an urgent matter that needs to be developed and supported by local government. The NPWP fits perfectly into this mould. This study investigates the nature of the NPWP and the role of local government in its implementation with specific reference to a Gauteng local authority, the Greater Johannesburg Transitional Metropolitan Council.

The research was conducted to address the low service levels offered by Buffalo City Municipality. In the past Council has received numerous customer complaints to this effect, via correspondence and verbal communication to council delegates and officials. The executive head of the municipality has requested a turn around of this appalling situation. The aim of this research was to gain insight and meaning to the existing problem in an attempt to correct it. This was accomplished by identifying the problem, and then by introducing sub-problems to the main problem for practical and relevant solutions. The research was extended to cover the East London and King Williams Town Local Councils. This was undertaken through personal interviews with the Buffalo City Municipality staff, management, Salga officials and non-profit organisations that were involved in community research on service levels and delivery in local government for this region. Literature was reviewed on methods of improving customer relations in both the public and private sectors. Local and international best practices were analysed to benchmark against successful practices worldwide. Information relevant to Buffalo City’s scenario has been presented in this study, from the identification of effective customer relation practices, followed by the roles and skills required by management. In addition to the personal interviews conducted, a two-page questionnaire was compiled based on integrated information from literature reviewed on best practices, and staff and management input. The questionnaire formed part of the empirical study. Results of the study were critically analysed and revealed three main areas of urgent importance. These are: effective communication, the establishment of a customer care policy and procedures together with training and development. These are effectively achievable after the placement of staff. The study was concluded with a practical and applicable detailed programme of intervention.

Housing provision plays a vital role in meeting basic needs. Dwellings provide the security required for basic functioning and are thus essential for both human development and the alleviation of poverty. This study examines the levels and quality of basic infrastructural service delivery (electricity, water and sanitation) at local government level, focusing on housing. The local government areas studied include Grahamstown Fort Beaufort and Duncan Village. This was done for the purposes of analyzing the effectiveness of the existing housing policy with regard to the adequacy of scale, its developmental logic, implementation and coordination. Justification for basic infrastructural service delivery is based on the Basic Needs Approach [BNA] which forms the cornerstone of the World Bank’s delivery framework. The paper makes use of two methods: firstly, secondary sources are used to provide an impression of the broad policy framework focusing around basic service delivery with housing as the centrepiece. Specific attention is thus given to Integrated Development Plans (IDPs) as this is the level of policy-making responsible for the delivery of these services to communities. Secondly, previously un-analysed data drawn from a household social exclusion survey (2005-2006) conducted in three Eastern Cape municipalities (Buffalo City, Makana and Nkonkobe – representing respectively urban, small town, and rural areas) are evaluated. The data are analysed two ways – graphically and through a regression analysis – to test four hypotheses regarding basic service delivery. Graphical analysis demonstrates that services differ according to housing type and location. It was found that brick houses seem more likely to have better basic services than either shacks or mud dwellings. The results also show that there are inequalities in the provision of certain basic services such as water and sanitation between Duncan Village and Grahamstown. Overall, the results of this study show that government is still faced with major challenges in addressing housing backlogs.

Small town economic decline has been experienced in many countries across the globe and can be explained through Geographical Economics, particularly the New Economic Geography, which suggests that agglomeration occurs as a natural outcome of high transportation and transactional costs. Yet despite the economic rationale behind their decline it is not an economic inevitability and there is evidence of towns in the United States, New Zealand and Canada that have reversed their economic fortunes. [n South Africa approximately 5 million people live in the 500 small towns and many more live in their rural hinterlands where povelty levels are extremely high within a national context. Within this context the thesis examines the current economic status and potential growth prospects of small towns in the Eastern Cape Midlands in South Africa in order to identify critical growth dri vers within small town economies. Five small towns were selected for the study via means of a purposive sample and were subjected to two regional modelling techniques, namely Shift-Share Analysis and Economic Base Theory to determine their current economic trends and past growth patterns, while a Social Accounting Matrix was utilised to identify important sectoral linkages, potential avenues for growth and evident leakages within small town economies. The sampled towns experienced negative economic growth trends between 1996 and 200 I, the primary loss in employment being accounted for by regional economic changes as opposed to national or industrial trends. The decline was more severely felt in primary/industrial sectors of the economy; evidence was found that manufacturing activities declined in all of the centres, despite the industry growing nationally. The Social Accounting Matrix highlighted strong links between the agricultural and services sectors within the national economy. Thus, considering that agriculture was identified as the primary economic driver within the region and the services sector the largest employer in all of the towns it is evident that the economic potential of the towns is to a certain extent linked to the success of agriculture in their hinterlands. Seven growth drivers, namely size, local economic development, existing markets, existing industries, infrastructure, municipal leadership and local entrepreneurs and were linked via means of a scoring framework to the sampled towns' economic potential. Whilst the results of actually determining a towns economic potential are not definitive the study does provide useful insights about the impact and potential role played by these drivers. Linked to this scoring framework and to Cook's (1971) hierarchy of places in the Eastern Cape Midlands four categories of towns were identified in the commercial falming areas and recommendations were made about appropriate developmental interventions at a municipal level, such as the need to retain local entrepreneurs and to invest in social amenities. Considering the evident need for development in rural areas the study provides critical insights into how to prioritise development strategies within small rural towns in commercial farming areas. In addition it would enable municipalities to critically reflect on their municipal Local Economic Development strategies and the relevance within the context of small towns. / KMBT_363 / Adobe Acrobat 9.54 Paper Capture Plug-in