M.Com. (Development Economics) / According to section 152 (1) of the Republic of South African Constitution Act (No. 108 of 1996), the municipalities are required by law to provide basic services in a sustainable manner to their respective communities. However, the municipalities have been facing challenges in carrying out their mandate successfully. One of the major obstacles in this regard has been the increasing rate of urbanisation due to various factors. Service delivery protests by the respective communities continue to be on the rise as well due to insufficient access to the basic services provided by the municipalities. The main aim of this paper was to explore the impact of urbanisation on the delivery of basic services by the municipalities in Gauteng Province. In this study, the four basic services categories namely, access to water, electricity, sewerage and sanitation as well as solid waste management formed an integral part of the weighted service delivery index and thus the dependent variable. Urbanisation, capital expenditure and operating expenditure were the explanatory variables. The research has demonstrated that urbanisation does have an impact on the level of basic service delivery. Even though the government mobilises resources towards the delivery of basic services, these resources are insufficient to cater for the needs of the population as a whole.

A dissertation submitted in the Faculty of Arts, University of the Witwatersrand, in the fulfillment of the requirements for the degree Master of Arts in Political Studies. Johannesburg 1997. / In 1988 the Soweto People's Delegation and the councils of Soweto, Diepmeadow and Dobsonville began to negotiate an end to the rent boycott and the crisis in the provision of services. Discussions between civic bodies and local government officials - which eventually resulted in the Soweto accord - were increasingly infonned by the slogan 'one city, one tax base'. In the wake of the accord, other parties to similarly established negotiations commonly based their approach on the 'one city' slogan. As a result, local government negotiations and the institutional arrangements that followed were increasingly infonned by this notion. [Abbreviated Abstract. Open document to view full version] / AC2017

M.Tech. Business Administration. Business School. / The study attempts to identify and quantify factors that affect service delivery by local government counselors in Gauteng and North-West provinces. The study showed that overall satisfaction with the quality of services provided at the two sites of study (Tshwane District and Madibeng municipalities) was influenced by similar factors based on results obtained from data analysis. This shows that there was no significant difference between residents of Tshwane District and Madigeng municipalities with regards to expectations from service providers and elected officials who are responsible for the delivery of municipal services.

Thesis (M.Dev.) -- University of Limpopo, 2012 / The study has been prompted by the initiative of the Local Government of South Africa in introducing the Integrated Development Plan in local municipalities in 1998 as an interim integrated plan. Local Municipalities in South Africa have to use “integrated development planning” as a method of planning for future developments in their areas. Apartheid planning left South Africa with cities and towns that have racially divided business and residential areas; are badly planned to cater for the poor; have long travelling distances to work and poor access to business and other services; have great differences in levels of service delivery between rich and poor areas; have sprawling informal settlements and spread-out residential areas that make cheap service delivery difficult. Rural areas were left underdeveloped and largely unserviced. The aim of the study was to evaluate the impact of the IDP on service delivery in Emfuleni Local Municipality. The objectives of this study were: to evaluate the effectiveness of the IDP on service delivery and its implementation; to assess the capacity of the municipality to meet the IDP objectives and targets; to investigate the perceptions of the Emfuleni Local Municipality ward and Proportional Representative (PR) Councillors on their mandate and service delivery; and to identify and recommend strategies to enhance the effectiveness of the IDP on service delivery. The study was qualitative in design and collected data using interviews. The study found out that the public participation process, the Integrated Development Plan, service delivery protests and state of service delivery in Emfuleni has clearly shown that the Emfuleni Integrated Development Plan does not have significant impact on service delivery. Based on the findings of the study, the following recommendations are made: that there should an alignment of projects with community needs, establishment of a monitoring and evaluation unit, strengthen the intergovernmental relations system and regular feedback, communication and interaction with communities. These systems and structures will ensure that there is regular and coherent participation and involvement of the community as far as possible.

Thesis (M. Dev.) -- University of Limpopo, 2012 / Service Delivery in South Africa has been one of the critical concerns of the government lately. The departments have been unable to meet the targets as set in the major policies and strategies such as AsGISA, Millenium Goals of SA and other documents. The provision of basic services such as water, sanitation, housing, health and poverty as a whole were key to those service deliver plans. In spite of many attempts by different spheres of government, to deal with the problem, this proved to be failure. Issues such as poor interpretation of policies, corruption, maladministration of resources, lack of coordination and aligned programmes as well as lack of skills and monitoring by officials were to be dealt with in length in order to curb the problems of service delivery. The department of Cooperative Governance and Traditional Affairs came up with measures to speed up the process of delivering quality services to the communities of South Africa. This Turnaround Strategy was introduced in December 2009 and will hopefully deal with such problems. This is testimony to many protests by different residents in South Africa who are frustrated and in need of response by the government promises. This study attempts to outline the problems facing the development of human settlements in South Africa. This reveals that such service delivery problems are not unique and specific to individual settlement but are similar in all respects. Recommendations thereof may be specific and assist in the rapid finalisation of service delivery in Protea South. The contribution to be made by study will ensure that there will be no more protests and that each sector will have a better understanding of the other sectors.

M.A. (Public Management and Governance) / In an effort to correct the injustices of the past, particularly the exclusion of the majority, the South African Government has developed scores of policy frameworks in order to address equity and redress, of which municipal Integrated Development Plans (IDPs) and the emphasis on public participation in these processes is central. The IDP forms the statutory basis for a municipality’s policy framework and is also aligned with other resources, including the municipality’s capacity to implement the plan. Although the IDP has been criticised and referred to as a ‘wish list’ in that it supposedly obliges municipalities to make unrealistic plans, it is nonetheless the corner stone of municipal plans, even if only in theory in some municipalities. Against this background, the question that the research seeks to answer is: What was the level of public participation in Midvaal Local Municipality’s 2011/12 Integrated Development Plan? This qualitative research made use of as questionnaire and individual interviews in order to interpret the phenomena of public participation in the IDP process. Although public participation is useful, there is no ‘one size fits all’ and as a result there is a need for a differentiated approach to its application. South Africa has an excellent regulatory and policy framework governing public participation and largely strives to ensure transparency and accountability in the management of local government affairs. However, even with such a comprehensive framework, legislation has at times proven to be inadequate in practice and the same can be said with the ‘credibility’ of the IDP. The research found that the most effective mechanism for public participation in Midvaal was the use of flyers and posters which were provided by the municipality, a method which was also reflected as effective and popular in the literature. To ensure people were fully representative, the municipality held consultations in all but one ward and provided the community with transport to get to the venues; however even with such measures the attendance was very low. Furthermore, it can be said that for public participation to be more effective Midvaal municipality needs to develop strategies to encourage affluent communities to attend meetings and also a need to ensure that the people that do attend the meeting understand what they are about and that they are not platforms for complaining. The research therefore recommends that: there should be enhance public participation mechanisms, the structure of the meeting should be better structured and there should be a focus on public education about the IDP process.

A thesis submitted to the Faculty of Arts, University of the Witwatersrand, Johannesburg, in fulfilment of the requirements for the degree Doctor of Philosophy. Johannesburg, 2001 / The overarching theme of the thesis is the urban ‘racial’ restructuring of the East Rand during the first twenty-five years of apartheid. The thesis examines the adoption and implementation of apartheid state’s social engineering strategy, especially its strict racial segregation of the urban areas. In this context, the creation o f ‘modern’ African townships and group areas is emphasised. The thesis focuses attention on the implementation of urban apartheid in Benoni, particularly the establishment of the ‘model’ township, Daveyton. Benoni’s experiences in implementing apartheid policies are compared to that of its municipal neighbours. The thesis contends that local authorities were important role players in the implementation of apartheid. Thus, the ways in which the changing relations between the local and central tiers of the state influenced the making of apartheid at regional and local levels are foregrounded throughout this study. The impact of apartheid policies on the ‘multi-racial’ populations of the urban ‘black spots’ and their responses to these policies are primary concerns in the narrative provided here. The diverse reactions of people affected by forced removals - from acquiescence to militant resistance - in the 1950s and 1960s are analysed. A central focus of this study is the making of apartheid in the 1960s, the so-called golden age of apartheid. Finally, the thesis discusses the introduction and effects o f ‘separate development’ and ‘community development’ as principal interventions by the state to politicise ethnicity and ‘race’ during the period of ‘high apartheid’. / WS2017

No description available.

Thesis (M.Dev.) -- University of Limpopo, 2012 / The study seek to analyze the role of the Local Government in distribution of equitable and basic needs to its community through efficient and effective service delivery through the utilization municipal infrastructure grant. Municipal service delivery is still a major concern in South Africa. In terms of the Constitution of South Africa (Act 106 of 1996), municipalities are the only spheres of government that are mandated for delivery of basic services such as water, sanitation, electricity, refuse removal, development and maintenance of community infrastructure, storm water, primary health and provision of better housing to the poorest of the poor. The new dispensation in 1994, necessitated the transformation of the municipalities towards service delivery. The apartheid system was characterized by inequities in terms of provision of sustainable needs to its communities. The service delivery was fragmented along racial lines. Blacks were largely excluded from better services, while the minority enjoyed the services of municipalities around the country. Various laws, policies were enacted to find ways of ensuring that municipalities are responsive to community’s demands and needs in an equitable manner. The White Paper on Local Government in 1998, outlined some strategies that needs to be followed for the Local Government to achieve its objective. The background of the study, problem statements highlighted the historical imbalances in the system and how it can be redressed to provide good governance at the local government. The research questions form the basis of the study. The questionnaire for data gathering were formulated in line with the research questionnaire. Municipalities are characterized by service backlog, lack of skills (administratively and technically), lack of transparency and accountability that contribute to major challenges faced by municipalities in service provision. The research methodology used in this study focused more on the qualitative to allow participants to express their feelings in a descriptive manner and less on the iv quantitative approach wherein figures were reflected in a form of tables and graphs . The provision of service, as a social phenomena focused on human beings as object of study. Ethical considerations were taken into account. Questionnaires were distributed to executive directors and officials in strategic positions of service delivery of City of Tshwane Metropolitan Municipality and also to SALGA, CoGTA and National Treasury. The aim of the questionnaire was to find out and assess the challenges faced by municipal officials on their day to day activities regarding the management and utilization of MIG in a responsible and accountable manner. Extensive literature review covered a range of books, journals, African National Congress (ANC) Manifesto, Reconstruction and Development Programme (RDP), White Paper, Discussion Documents and City of Tshwane’s Annual Reports, Service Delivery Strategies Reports and other related documents that advocate for service delivery challenges and its impact. The findings revealed that municipalities faced common challenges that impede on the progress of service delivery. Some of the challenges are beyond their control like the non-availability of government owned land. Most of municipalities are characterized by lack of funding, under-spending or over-spending. Media news regularly covers negative aspects such as corruption that occurs in municipalities and not positive issues of delivery of service. In the City of Tshwane Metropolitan Municipality, housing is still a major challenge. The ever increasing demand from communities also impact on the budget of the municipality. Immigration in Tshwane area have negative effect on service delivery, particularly the housing backlog and proper sanitation.

M.A. / Het doel van deze studie is te komen tot een inventarisatie van de problemen -zowel op praktisch als theoretisch vlak- aan welke de nieuw gekozen plaatselijke overheden het hoofd moeten bieden, zoals deze zijn overgeleverd vanuit het verleden. Daarnaast wordt middels het empirische gedeelte bekeken, hoe de dagbladen in de provincie Gauteng - vaak het 'hart' van Zuid-Afrika genoemd - met deze problematiek en geschiedenis omgingen om de lezer annex kiezer adequaat te informeren. 3 Gekozen is voor een media-onderzoek over enkele maanden rond de twee laatste verkiezingen voor plaatselijke overheden: oktober 1988 en november 1995. Daarnaast wordt gekeken naar enkele van de vele begripsverwarringen binnen de Zuid-Afrikaanse politieke en media-context, zoals deze bijvoorbeeld onder meer bestaan rond zaken als 'democratie', 'macht', 'detribalisatie' en 'non-racialisme; allen termen die er in het discours omtrent regeren en geregeerd worden, nieuws produceren en nieuws ontvangen voortdurend met de haren bijgesleept worden maar voor de verschillende deelnemers aan het debat soms geheel uiteenlopende betekenissen hebben. De scriptie hoopt met deze onderwerpskeuze een bijdrage te leveren aan het voortdurende debat in Zuid-Afrika over het heden, verleden en wellicht ook toekomst van de gedrukte media, de politieke en sociaal-economische geschiedschrijving en de functionering en definiring van plaatselijk bestuur. Hoewel deze studie weliswaar nauwelijks alternatieve voorstellen voor de toekomstige behandeling van deze kwesties aandraagt, kan een kritisch en samenvattend overzicht hiervan zoals gepresenteerd in de hierna volgende hoofdstukken hemieuwde stof tot nadenken bieden, zowel gedragen als beperkt door de buitenlandse kijk van de auteur.