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A structured approach to improving organisational knowledge, business processes and management systemsMatsumoto, Isao T. January 2006 (has links)
In a commercial environment that is ever changing, organisations have to constantly adapt to remain competitive. To ensure the benefits of change are achieved a coherent and structured approach to implementing change is essential, as disconnected initiatives often fail. This thesis presents a series of eight continuous improvement projects undertaken by a leading engineering design consultancy. The projects use a range of process management and knowledge management techniques to improve specific aspects of the sponsor's business, in particular how it manages its organisational knowledge, business processes and management systems. To better understand the strengths and weakness of process and knowledge management techniques, in order to see how they can be combined, the techniques are first applied separately on six projects. Based on the lessons learnt from these projects, key aspects of the process and knowledge management techniques used are then combined to create two robust business solutions that have the potential to significantly benefit the sponsor's business. In developing and implementing the solutions, to the eight specific business issues covered in this thesis, a number of key issues relating to the architecture of successful systems and the organisational change management process involved with implementing these systems are captured. These key points are summarised into recommendations focused at both academic and commercial organisations.
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Personalizing knowledge portals principles, requirements, methodsOberbichler, Eva January 2006 (has links)
Zugl.: Rostock, Univ., Masterarb.
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Turning user into first level support in help desk development of a web-based user self-help knowledge management system /Leung, Nelson K. Y. January 2006 (has links)
Thesis (M.Info.Sys.)--University of Wollongong, 2006. / Typescript. Includes bibliographical references: leaf 93-99.
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Exploring a socio-technological design for knowledge development : the millenium dialogue on early child development /Zijdemans, Anita S. January 2005 (has links)
Thesis (Ph. D.)--University of Toronto, 2005. / Includes bibliographical references (leaves 155-166).
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A sensemaking approach to knowledge management in organisations for information systems changeJerram, Cate. January 2004 (has links)
Thesis (Ph.D.) -- University of Western Sydney, 2004. / "This thesis is presented for the degree of Doctor of Philosophy, the University of Western Sydney, College of Law and Business, School of Management, Business Information Systems, 2004" Includes bibliography.
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Computer support effectiveness : an exploratory study /Elliott, Marlene January 1900 (has links)
Thesis (M.B.A.)--Carleton University, 2002. / Includes bibliographical references (p. 236-240). Also available in electronic format on the Internet.
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Knowledge management strategic alignment in the banking sector at the Gulf Cooperation Council (GCC) Countries /Al-Ammary, Jaflah Hassan. January 2008 (has links)
Thesis (Ph.D.)--Murdoch University, 2008. / Thesis submitted to the Faculty of Creative Technologies and Media. Includes bibliographical references (leaves 226-242)
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An investigation into expectations of the Chief Information Officer's role and knowledge, skills and experience that support it a dyadic IT-business perspective in NZ local government : submitted to the School of Information Management, Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Information Management /Bunker, Beverley. January 2009 (has links)
Research paper (M.I.M.)--Victoria University of Wellington, 2009. / Includes bibliographical references.
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The role of information management in the Department of Health, with particular reference to eThekwini Emergency Medical Rescue Services in KwaZulu-Natal.Thumbiran, Kumarasen. 06 November 2013 (has links)
The KwaZulu-Natal Department of Health highlighted in the 2005-2009/2010 Strategic Plan many challenges. One of the major challenges was an inadequate management information system at Emergency Medical Rescue Services (EMRS). It was further stated that decision-making becomes risky in the absence of reliable and accurate
information. EMRS provides an ambulance service to the citizens of KwaZulu-Natal. This research will focus on EMRS in eThekwini District. In order to provide the best possible service to the citizens there has to be effective information management. The questionnaire survey used in this research project attempted to reach a broad cross-section of the various groups of people (management, operations and administrative staff) who take part in information work, and hence develop a broad sense of their perceptions and beliefs about how information is managed and used at
eThekwini EMRS. The answering of questions varied between the groups. This showed that managers, operational staff and administrative staff have different perceptions on information management. Some of the recommendations included: EMRS has to adopt information as a strategic
resource; information must be used in addressing problem areas; staff must have access to information that EMRS gathers; and further research has to be conducted at EMRS to address the challenges the organisation faces. / Thesis (MPA)-University of KwaZulu-Natal, Westville, 2010.
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Microsoft Windows Server 2003 : security enhancements and new features /Montehermoso, Ronald Centeno. January 2004 (has links) (PDF)
Thesis (M.S. in Information Technology Management)--Naval Postgraduate School, Sept. 2004. / Thesis Advisor(s): Douglas E. Brinkley. Includes bibliographical references (p. 111-118). Also available online.
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