The subject of this thesis is called ?The influence of the middle nursing management on the nursing care quality?. The theoretical part focuses on head nurses, their preferred characteristics, skills, competencies, leadership styles and the way of implementing changes. The component of the theoretical part is also a description of the nursing care quality, and some ways how to achieve it. The practical part focuses on the influence of head nurses on the nursing care quality. For the processing the thesis has been used the combination of both qualitative and quantitative surveys. Our inquiry was conducted in the South-Bohemian hospitals and head nurses were the respondents. During the questioning survey and interviews we have managed to achieve all our pre-defined targets. Through the interviews we have managed to answer all given research questions. We found that all interviewed head nurses have the professional knowledge of the nursing management field. We identified ways of implementing changes to enhance the nursing care quality in practice. The head nurses stated, that nurses accept these changes after a presentation of professional arguments, and that the head nurses are led and supported during the introduction of the changes by top management. The head nurses, interviewed by us, believe that the adoption of changes to enhance the nursing care quality will help to increase the prestige of nursing and support the independence of this field. Based on the evaluation results of the survey we have identified the reluctance of nurses to learn new things as the most common problem in the implementation of changes.

The aim of the thesis was to analyze the selected project management company, including a review of the objectives of the strategy. Market environment has been investigated and followed the SWOT analysis, from which I draw the appropriate consequences. The result landed proposed solution in the form of an investment plan. The development of a Project Management Plan that defines the philosophy of the investment project, an integral part of the timetable for the progress of work and cost analysis jendotlivých divided into development phases of the project.

The theme of this work is to present quality standards in a chosen company, which is producing and selling non-alcoholic drinks. The following practical part has two tasks to solve. First, to prepare documentation of HACCP plan for implementation a new product, second to try to remove defect in comparison with BRC standard. Defects are : 1. missing specification forms for private labels 2. missing measuring form of customers satisfaction

The main goal of this Master´s Thesis is to analyze the risks of quality management in manufacturing branch of BTL zdravotnická technika, a.s. The introduction part is summarization of important terms from the field of management quality, risk management and metrology. Analysis of the current risk management is a part of the practical part of this Master´s Thesis. The key part of this Thesis is identification of risks in the metrology field and their analysis. For the analysis was used FMEA methodology. The outcome is a register of risk which is valuable for this Thesis as well as for the company. Suggestion for improvements for the critical risks are introduces at the end of this Thesis.

M.Phil. (Engineering Management) / Please refer to full text to view abstract

M.Tech. (Operations Management) / It has become a trend for organisations to implement and certify quality systems. The most common quality system that organisations currently implement is ISO 9001. Certification to ISO 9001 has in recent times been used as a marketing tool to enter new markets. Nowadays, customers expect their suppliers and potential suppliers to be certified to ISO 9001. It has become a primary requirement for doing business, and customers now demand it. There have been various studies conducted to establish the advantages of ISO 9001 and its impact on organisational performance. Laboratories are no exception to this developing trend. They are implementing laboratory quality standards like ISO 17025 and the Organisation for Economic Cooperation and Development Good Laboratory Practice (OECD GLP). Some laboratories are now applying for certification of compliance to laboratory standards. Implementing and certifying laboratory systems is an exercise that comes at a cost. The exercise is demanding in terms of human resources, time and capital. There has not been a study conducted to evaluate the impact of these systems on the operational performance of laboratories. This is the reason that resulted in identification of the need to conduct the study. A qualitative research approach was pursued in conducting the study, where the researcher investigated the impact of laboratory quality standards on the operational performance of commercial and non-commercial laboratories. Operational performance in this study is defined as health and safety; supplier selection and performance; human resources; customer satisfaction and profitability. Data was collected through interviews, and was then summarised, and analysed in order to address the research problem. Based on the data collected, it was concluded there is no notable difference in the performance of laboratories with or without quality assurance systems such as ISO 17025 and OECD GLP.

This diploma thesis focuses on the analysis and improvement of quality management in chosen company. The theoretical part of the thesis describes several methodological analyzes evaluating the company's management. As main analysis was chosen the standard ČSN EN ISO 9001 and to whose requirements the company is assessed. In thesis’s conclusion are for selected identified insufficiencies created solutions for their fulfillmentt.

In this paper, we introduce a framework for the adaptive control of universal mobile telecommunications system (UMTS) networks in order to improve bandwidth utilization of the radio channels. The key contribution of the paper constitutes the introduction of a performance management information base for dynamically adjusting the packet scheduler and admission controller. Thus, the adaptive control framework closes the loop between network operation and network control. Furthermore, the adaptive control framework can effectively deal with the different time scales of packet scheduling and admission control. Moreover, we present a traffic model for non-real-time UMTS traffic based on measured trace data. The analysis and scaling process of the measured trace data with respect to different UMTS bandwidth classes constitutes the basic concept of this traffic characterization. Using this traffic model and simulation on the IP level, the gain of employing the adaptive control framework is illustrated by performance curves for various quality of service measures.

Dissertation submitted in partial fulfilment of the requirements for the degree of Master of Business Administration, Business Studies Unit, Faculty of Commerce, Durban University of Techology, 2007. / Quality improvement is a fundamental and important attribute of a company’s business strategy and competitive positioning. The Durban-based paint factory of Dulux (Pty)Ltd, is the primary manufacturing and distribution site in South Africa. This site has to ensure that the consumers and customers in the target market, are satisfied with the quality of product and service received from the factory. This research focuses on the determination of employee perceptions of quality during 2006 at the paint factory site. In particular, how could these perceptions be effectively used by management as a basis for improving the quality ethic on the site. An improved quality ethic ensures a value- added product and service offer to the target market. The research investigates employee perceptions for various site departments and job grades within the context of several quality themes. Employee perceptions were determined by means of a quantitative survey conducted on the site population using a survey questionnaire. The study shows a primarily positive perception of quality by the employees. The subsequent descriptive and inferential statistical analysis quantifies these perceptions as statistically significant in relation to the research questions that were used in the research. There were some perceptions of quality that highlited potential areas for improvement within the site quality management system and the scope of application. These areas need to be considered by management in order to restore positive perception and support for the quality management system. It is recommended that an annual survey of employee perceptions be conducted by the Quality Assurance department and feedback discussed at the annual quality management review forum. An effective quality improvement and communications strategy can then be determined for implementation. It is also proposed that future research consider conducting a similar study at the service oriented Dulux Alberton site and another survey for the management team at the Durban factory.

The presented work deals with the quality of education and elaborates upon the implementation of system of quality management ISO 9001 as one of the ways of possible improvement of a process and outcomes of education. Introduction included in the theoretical part is focused on explanation of the concepts of education quality, quality management, quality of a school, quality standards, quality control and quality management models. The subsequent part of the work contains implementation of a quality management system. The following chapter deals with process management as a means of maintaining quality management system. The final chapter of the theoretical part describes cloud computing as the latest and most progressive path of development of quality management. The object of the research is to develop a model of implementation of the quality management system. Actual implementation model build on a previous qualitative research conducted in several schools, performed in a form of a case study. In the appendix part, a number of actual documents are attached in order to better convey the implementation process. KEYWORDS: Education quality, quality management, ISO, quality criteria, quality standards, Office 365, cloud