by Lam Tsui-Wa. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 57-58). / Questionnaire also in Chinese. / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.iii / LIST OF TABLES --- p.iii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Background of CLP Holdings (CLP) --- p.1 / Communication in CLP --- p.3 / Background of Joint Consultative Committee --- p.4 / A Need to Review the Efficacy of the Joint Consultative Committee --- p.5 / Objectives --- p.7 / Theoretical Review on Organization Communication --- p.8 / Theoretical Review on Employee Participative Management --- p.10 / Chapter II. --- METHOD OF STUDY --- p.13 / Questionnaire --- p.13 / Pre-testing --- p.15 / Subjects --- p.15 / Chapter III. --- FINDINGS --- p.16 / Chapter IV. --- ANALYSIS --- p.29 / Power: Decision-Making Approach --- p.29 / Information Flow --- p.31 / Rewards --- p.32 / Knowledge and Skills --- p.33 / Chapter V. --- RECOMMENDATIONS --- p.35 / Use of Different Decision Making Approaches --- p.35 / Review of Extrinsic and Intrinsic Rewards --- p.35 / Training and Development --- p.37 / Chapter VI. --- CONCLUSION --- p.38 / APPENDIX --- p.41 / BIBLIOGRAPHY --- p.57