In this master’s paper there are analyzed various theoretical and practical marketing strategy forming steps, given by Lithuanian and foreign authors; there is made full analysis of factors of marketing environment. You can find analysis of target market, positioning and strategy of marketing complex elements when strategy of such companies is formed. There is given customer and expert research. According results of customer research, document analysis and interview results of companies’ managers, the marketing strategy was formed. Using received data, specific singularities of marketing strategy forming for building materials retailers were generalized.

Baigiamajame magistro darbe nagrinėjami marketingo strategijos formavimo etapai, prekybos įmonės santykių su vartotojais aspektai, bei atlikta rinkos analizė. Dėl vis agresyvesnės prekybos centrų plėtros, smulkiesiems prekybininkams darosi vis sunkiau konkuruoti. Todėl atsirado poreikis išanalizuoti marketingo strategijas ir nustatyti, kokie veiksniai skatina vartotojus rinktis mažas parduotuves, o ne didžiuosius prekybos centrus ir sukurti efektyvią marketingo strategiją, tinkančią mažoms parduotuvėms. Atlikta mažų parduotuvių, prekiaujančių statybinėmis medžiagomis, klientų ir vadovų apklausa, kurios rezultatais remiantis, sukurtas marketingo strategijos modelis plėtojantis mažų parduotuvių, prekiaujančių statybinėmis medžiagomis, verslą. Ši marketingo strategijos formavimo analizė aktualiausia mažoms parduotuvėms, prekiaujančioms statybinėmis medžiagomis, nes atskleidžiami šiam įmonių tipui būdingiausi bruožai. / The thesis focuses on marketing strategy formulation stages, aspects of the marketing company relationships with consumer protection, along with market analysis. Due to more aggressive development of shopping centres’, the small traders are finding it increasingly difficult to compete. Thus, there is a need to analyze the marketing strategies and identify the factors that encourage consumers to choose small shops rather than supermarkets, and create an effective marketing strategy that is suitable for small shops. Survey results of clients and managers of small shops, dealing with building materials, were taken as a basis for the development of marketing strategies model for small shops dealing with building materials business. This marketing strategy formation analysis is especially relevant for small shops which sell building materials, as it reveals the features mostly characteristic for this type of companies.