This study examined the entry-level computing skills of undergraduate education majors at the University of North Carolina at Wilmington during the Spring 2005 semester. This study also compared groups based on demographic categories to investigate if certain demographics were predictors of specific skills competency. This study utilized a representative convenience sample of 186 participants. The participants were pre-tested for their ability to complete 60 computer skills in the Microsoft Office Suite using an online performance test called Skills Assessment Manager by Thomson Course Technology. The data was analyzed as a whole group performance using descriptive statistics and analyzed for analysis between demographic groups using a non-parametric statistic test (the Mann Whitney U Test). The results yielded data that informed the researcher of the skills of the participants prior to taking a mandatory computer skills course. As a result, it was found that a large portion of students were able to do many of the skills before taking the mandatory skills course. It was also found that demographics were not a reliable predictor of computer skills. This study provided data that helped to inform the faculty at UNC-W that the curriculum for the computer skills course needed to be changed based on entry skills of students to reflect the abilities of students in 2005.

The purpose of this case study has been to examine the use of realia, or real objects, in distance learning from the North Carolina Museum of Science. In this case study, videotapes of six distance learning classes were used to observe student behaviors and use of real objects during a program from the North Carolina Museum of Natural Sciences. Additionally the students and teachers from those classes completed surveys about their experiences. Before using the objects, the students appear uncertain about the program, and disinterested. After receiving the objects, the students appear to be engaged in learning. Later when presented with a live animal that is only seen remotely, the students continue to be active participants in the program. At the conclusion of class, the students frequently identify using the realia as a significant part of class, although in the surveys completed after class, the technology was listed as the most important part. The teachers rated the hands-on materials as significant on their surveys. The use of real objects changes the student behaviors in class. The objects generate multiple forms of interactions, support student dialogue with the instructor and each other, and decrease the sense of separation experienced by the students in distance learning.