The world of journalism is becoming increasingly dangerous, as figures published by international media organisations demonstrate. But the Western news media suggests, that particularly Western foreign correspondents are facing incredibly high risks and cases of abducted, tortured and murdered foreign correspondents are reported regularly. The question arises “Have they become targets?” Foreign correspondence has been a dangerous occupation since it first emerged during the Crimean War, when the first consistent war reporting was established. Ever since then, foreign correspondents have had to face opposition, criticism and harsh realities. However, they have also always been highly valued journalists and well-respected for their courage to travel overseas, often into conflict-riddled areas, to report important news to their audiences back home. Sometimes they have even lost their lives in the pursuit of truth. Daniel Pearl, Christian Struwe and Karen Fischer or Trent Keegan are just a few examples of the many correspondents and journalists who have died as martyrs for their profession. As the actual data published by international media organisations, such as Reporters Without Borders, the Committee to Protect Journalists or Freedom House, suggests, it has rapidly become worse for all journalists in the last 20 years and there is worse to come. It appears as if the factors leading to their deaths are increasing and will be contributing to even higher death tolls in the future. The thesis will consider such questions as: Who is there to protect journalists and foreign correspondents? Independent media organisations are trying their best. The international press is bemoaning the many deaths and governments have promulgated laws to protect their reporters, but does that actually help? Will those attempts make it better in future? And can the Western news media apparatus itself be held partly responsible for some of the deaths?

The world of journalism is becoming increasingly dangerous, as figures published by international media organisations demonstrate. But the Western news media suggests, that particularly Western foreign correspondents are facing incredibly high risks and cases of abducted, tortured and murdered foreign correspondents are reported regularly. The question arises “Have they become targets?” Foreign correspondence has been a dangerous occupation since it first emerged during the Crimean War, when the first consistent war reporting was established. Ever since then, foreign correspondents have had to face opposition, criticism and harsh realities. However, they have also always been highly valued journalists and well-respected for their courage to travel overseas, often into conflict-riddled areas, to report important news to their audiences back home. Sometimes they have even lost their lives in the pursuit of truth. Daniel Pearl, Christian Struwe and Karen Fischer or Trent Keegan are just a few examples of the many correspondents and journalists who have died as martyrs for their profession. As the actual data published by international media organisations, such as Reporters Without Borders, the Committee to Protect Journalists or Freedom House, suggests, it has rapidly become worse for all journalists in the last 20 years and there is worse to come. It appears as if the factors leading to their deaths are increasing and will be contributing to even higher death tolls in the future. The thesis will consider such questions as: Who is there to protect journalists and foreign correspondents? Independent media organisations are trying their best. The international press is bemoaning the many deaths and governments have promulgated laws to protect their reporters, but does that actually help? Will those attempts make it better in future? And can the Western news media apparatus itself be held partly responsible for some of the deaths?

<p>The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiations at a centralised or de-centralised level. More generally, trade unions and collective bargaining are seen to enhance the dignity of workers and their control of their working lives, hence the important role trade unions play within the workplace. Service deliveries from a trade union to its members are an important element of employee behaviour and motivation. The research will aim to&nbsp / measure union member&rsquo / s (customer) satisfaction of the service they receive from their union and the impact it possibly has on otivation. The hypothesis of the research is that if workers are satisfied by the service they receive from their trade union their motivational levels will also be high. Alternatively, if workers are dissatisfied by the service they receive from their trade union, their motivation will be low. A Biographical questionnaire, the Organizational Motivation Questionnaire (OMQ) and the Service Quality Questionnaire was administered to respondents to elicit responses on how the aspects of union service delivery impacts on their motivation in the workplace.&nbsp / The results emanating from the current study indicate that there are statistically significant relationships between work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision, general and work motivation and satisfaction in the technical department of a media organisation in the Western Cape. Furthermore, results show the nine independent variables (work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision and general) significantly explained the variance in work motivation and service-delivery. The study also shows a statistically significant difference in motivation and job-satisfaction based on the biographical variables (gender, home language, marital status, age, race, job classification, education, qualifications, job grade and tenure). Multiple regression analysis revealed these variables significant explained the variance in job satisfaction and motivation. The results reveal some interesting insights into the relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape. Recommendations are made with respect to the management of this focal area of research.</p>

<p>The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiations at a centralised or de-centralised level. More generally, trade unions and collective bargaining are seen to enhance the dignity of workers and their control of their working lives, hence the important role trade unions play within the workplace. Service deliveries from a trade union to its members are an important element of employee behaviour and motivation. The research will aim to&nbsp / measure union member&rsquo / s (customer) satisfaction of the service they receive from their union and the impact it possibly has on otivation. The hypothesis of the research is that if workers are satisfied by the service they receive from their trade union their motivational levels will also be high. Alternatively, if workers are dissatisfied by the service they receive from their trade union, their motivation will be low. A Biographical questionnaire, the Organizational Motivation Questionnaire (OMQ) and the Service Quality Questionnaire was administered to respondents to elicit responses on how the aspects of union service delivery impacts on their motivation in the workplace.&nbsp / The results emanating from the current study indicate that there are statistically significant relationships between work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision, general and work motivation and satisfaction in the technical department of a media organisation in the Western Cape. Furthermore, results show the nine independent variables (work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision and general) significantly explained the variance in work motivation and service-delivery. The study also shows a statistically significant difference in motivation and job-satisfaction based on the biographical variables (gender, home language, marital status, age, race, job classification, education, qualifications, job grade and tenure). Multiple regression analysis revealed these variables significant explained the variance in job satisfaction and motivation. The results reveal some interesting insights into the relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape. Recommendations are made with respect to the management of this focal area of research.</p>

Magister Commercii - MCom / The purpose of this research is to determine employee satisfaction towards union service delivery and the effect it might have on their motivation. For the purposes of the research, the term customer applies to all union members being serviced by the union and enjoying benefits of negotiations at a centralised or de-centralised level. More generally, trade unions and collective bargaining are seen to enhance the dignity of workers and their control of their working lives, hence the important role trade unions play within the workplace. Service deliveries from a trade union to its members are an important element of employee behaviour and motivation. The research will aim is to measure union members (customer) satisfaction of the service they receive from their union and the impact it possibly has on otivation. The hypothesis of the research is that if workers are satisfied by the service they receive from their trade union their motivational levels will also be high. Alternatively, if workers are dissatisfied by the service they receive from their trade union, their motivation will be low. A Biographical questionnaire, the Organizational Motivation Questionnaire (OMQ) and the Service Quality Questionnaire was administered to respondents to elicit responses on how the aspects of union service delivery impacts on their motivation in the workplace.&nbsp; The results emanating from the current study indicate that there are statistically significant relationships between work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision, general and work motivation and satisfaction in the technical department of a media organisation in the Western Cape. Furthermore, results show the nine independent variables (work content, payment, promotion, recognition, working conditions, benefits, personal, leadership/ supervision and general) significantly explained the variance in work motivation and service-delivery. The study also shows a statistically significant difference in motivation and job-satisfaction based on the biographical variables (gender, home language, marital status, age, race, job classification, education, qualifications, job grade and tenure). Multiple regression analysis revealed these variables significant explained the variance in job satisfaction and motivation. The results reveal some interesting insights into the relationship between union service delivery, motivation and job satisfaction amongst unionised workers in a media organisation in the Western Cape. Recommendations are made with respect to the management of this focal area of research. / South Africa