Submitted by Isaac Francisco de Souza Dias (isaac.souzadias@ufpe.br) on 2016-04-15T17:03:15Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) TESE Eduardo José Oenning Soares.pdf: 3277476 bytes, checksum: f1780895f42c77c8bd752b7ed386ea18 (MD5) / Made available in DSpace on 2016-04-15T17:03:15Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) TESE Eduardo José Oenning Soares.pdf: 3277476 bytes, checksum: f1780895f42c77c8bd752b7ed386ea18 (MD5) Previous issue date: 2015-09-30 / Muitas críticas são apresentadas na literatura a respeito da implementação do Sistema de Gestão da Qualidade da norma ISO 9001, que focam principalmente no fato de que nem sempre as empresas que buscaram a certificação observaram grandes benefícios após a sua obtenção. Tal fenômeno pode ocorrer pela dificuldade encontrada pelas empresas durante o processo de implementação. Neste contexto, esta pesquisa se propõe a avaliar o grau de dificuldade encontrado pelas empresas, que já implementaram um Sistema de Gestão da Qualidade conforme proposto pela norma ISO 9001:2008, e relacionar esta dificuldade com a tipologia estratégica de Miles e Snow. Fizeram parte da amostra 62 empresas atuantes no Brasil do setor de construção civil para obter dados sobre o perfil estratégico e o grau de dificuldade que essas empresas observaram no processo de implementação da norma. Hipóteses foram formuladas para testar se há uma diferença significativa entre o grau de dificuldade na implementação dos itens dos requisitos da norma e a tipologia estratégica dessas organizações. Como resultado foi possível observar que empresas com diferentes tipos estratégicos apresentaram diferentes níveis de dificuldade no processo de implementação da norma. A partir destes resultados, este estudo propôs uma abordagem para avaliar e auxiliar na implementação dos requisitos da norma ISO 9001:2008, assim, empresas com tipologias estratégicas específicas podem identificar os itens dos requisitos que teriam mais dificuldade em implementar, facilitando as decisões sobre a alocação de recursos, a atribuição de pessoal adequado ou diagnosticar as necessidades de formação e qualificação de pessoal, contribuindo para o planejamento de recursos humanos. Ao final, a aplicabilidade da abordagem proposta foi avaliada em um estudo de caso, no qual foi possível observar que a empresa estudada não possuía condições suficientes de implementar os requisitos da norma por conta própria. Assim, foi proposta, por meio de um método multicritério, a seleção de alternativas da qual incluía a contratação de consultores. Esta alternativa foi bem aceita pela empresa alvo do estudo de caso. / Many criticisms are presented in the literature regarding the implementation of standard ISO 9001. These criticisms focus primarily on the fact that companies that have sought certification have not always encountered benefits after obtaining certification. This phenomenon may occur due to the difficulties encountered by companies during the implementation process. Within this context, this research aims to evaluate the degree of difficulty encountered by companies, which have implemented a Quality Management System as proposed by the ISO 9001: 2008, and relate this difficulty with strategic typology of Miles and Snow. The sample included 62 Brazilian companies in the construction industry to obtain data on the strategic profile and the degree of difficulty these companies have noted in the implementation process of the standard. Hypotheses were formulated to test whether there is a significant difference between the degree of difficulty in the implementation of the items of the standard requirements and the strategic typology of these organizations. As a result it was observed that companies with different strategic types presented different levels of difficulty in the implementation process of the standard. From these results, this study has proposed an approach to measure and assist the implementation of ISO 9001: 2008 requirements so that companies with specific strategic types may identify the requirement items which are the most difficult to implement, thus facilitating decisions regarding allocating resources, assigning appropriate staff or diagnosing the need to train and qualify personnel, contributing to human resource planning. At the end of the study, the applicability of the proposed approach was evaluated in a case study, in which we observed that the company studied did not have sufficient conditions to implement the requirements of the standard on their own. Thus, it was proposed, through a multi-criteria method, selecting alternatives which included the hiring of consultants. This alternative was well accepted by the target company in the case study.

Submitted by William Justo Figueiro (williamjf) on 2015-07-01T20:55:02Z No. of bitstreams: 1 01.pdf: 467061 bytes, checksum: 568a6d926d07aeeb32c7c2d7594432f8 (MD5) / Made available in DSpace on 2015-07-01T20:55:02Z (GMT). No. of bitstreams: 1 01.pdf: 467061 bytes, checksum: 568a6d926d07aeeb32c7c2d7594432f8 (MD5) Previous issue date: 2014 / Nenhuma / O presente estudo apresenta como objetivo geral compreender a adaptação organizacional das empresas associadas às redes de cooperação com base nas tipologias estratégicas de Miles e Snow. Para responder ao problema de pesquisa, bem como aos objetivos específicos da proposta de trabalho, houve a definição pela abordagem qualitativa exploratória com análise de conteúdo comparativa entre duas redes de cooperação. A coleta de dados sucedeu através das entrevistas entregues a todos as 17 empresas associadas a duas redes de cooperação no Estado do Rio Grande do Sul. Os resultados obtidos evidenciaram que as duas redes de cooperação pesquisadas adotam como adaptação organizacional a tipologia reativa, seguida da tipologia analista, sendo em menor frequência para a adaptação organizacional prospectora e defensiva. Com os dados obtidos, conclui-se que as empresas associadas às redes de cooperação analisadas possuem uma tendência em manter-se sem uma estratégia definida e principalmente, adaptando-se às outras três estratégias, dependendo do mercado, das questões políticas e da atuação dos concorrentes em relação ao mercado, produtos e serviços. / The main objective of this dissertation is to understand the organizational adaptation of the companies, associated to the cooperation networks, based on the strategic typologies of Miles and Snow. In order to answer the problem of this study, as well as its specific objectives, we chose an exploratory and qualitative approach, in which was applied a content analyzes to compared the two cooperation networks.Data were collected through interviews, applied to 17 companies, associated to two cooperation networks in Rio Grande do Sul State. Thus, we observed that the two cooperation networks use, as an organizational adaptation, the reactive, analyst and prospective typologies, but the defensive and prospective were not frequently applied. We concluded that the companies, associated to the cooperation networks analyzed, do not maintain a defined strategy, particularly, adaptingthemselves to the other three strategies, considering the market, political issues and the behavior of the competitors related to market, products and services.

Submitted by Irene Nascimento (irene.kessia@ufpe.br) on 2016-07-15T16:25:19Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) VERSAO CD BIBLIOTECA SEM ASSINATURA CATALOGRAFICA.pdf: 5607519 bytes, checksum: 6b7a25983f15a1c84bd473fb9ce7b521 (MD5) / Made available in DSpace on 2016-07-15T16:25:19Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) VERSAO CD BIBLIOTECA SEM ASSINATURA CATALOGRAFICA.pdf: 5607519 bytes, checksum: 6b7a25983f15a1c84bd473fb9ce7b521 (MD5) Previous issue date: 2016-02-22 / FACEPE / O presente trabalho teve como objetivo propor um framework voltado à inserção de estratégias de responsabilidade social visando à sustentabilidade baseadas na norma ISO 26000 e nos Relatórios de Sustentabilidade GRI G4 em pequenas e médias empresas do ramo hoteleiro. Para tal foi utilizada a tipologia estratégica proposta por Miles e Snow (1978) que propõe quatro perfis estratégicos de acordo com o perfil do gestor, são eles: os perfis prospector, analítico, defensivo e reativo. Estas tipologias podem ser empregadas em empresas de todos os portes, e devido à baixa complexidade de sua identificação e ao relacionamento destas com o perfil do gestor foi a mais indicada para ser aplicada em empresas de pequeno porte. A identificação desta tipologia estratégica visou observar como se comportam estes empreendimentos de acordo com as variações administrativas e se possuem conhecimento e ações voltadas à sustentabilidade e responsabilidade social para direcionar o framework de acordo com a demanda de cada perfil estratégico. Como resultados observou-se que independente do porte das empresas, todas apresentaram interesse em inserir em suas estratégias ações voltadas à sustentabilidade mesmo que não houvesse um conhecimento amplo sobre a temática. As empresas demonstraram saber que tais ações podem trazer benefícios aos seus negócios, mas apontam os custos como um dos entraves, especialmente as empresas de perfil reativo e defensivo, o que condiz às características do perfil. Empresas com o perfil Prospectivo e Analítico mostraram-se mais propensas à adoção de estratégias de responsabilidade social, porém todas as empresas afirmaram ter dificuldades na implementação dado que consideram os modelos padrões complexos e exaustivos. Considerando este relato, o framework proposto tem caráter genérico e possui uma fase inicial de identificação da empresa seguida, de questões relacionadas aos princípios de responsabilidade social até a seleção de um dos fatores da triple botton line como inicial o framework que pode ser aplicado em empresas de qualquer perfil, variando de acordo com a familiaridade destas empresas sobre os fatores ambiental, social e econômico. Espera-se com o framework que as PMEs consigam iniciar o processo de adoção destas estratégias alcançando vantagem competitiva e à medida que os fatores estejam consolidados nas ações de sustentabilidade consigam evoluir para a consideração de todos os fatores dispostos na ISO 26000 e nos Relatórios de Sustentabilidade GRI. Almeja-se que o framework contribua para PMEs as quais possuem características peculiares devido ao seu porte. Vale ressaltar que até o momento de finalização da pesquisa uma das empresas iniciou a utilização do framework e apontou resultados positivos. Para trabalhos futuros recomenda-se a ampliação das avaliações em outras empresas e a aplicação do framework em diversas empresas para uma avaliação mais ampla e consistente. / This study aimed to propose a focused approach to the inclusion of social responsibility strategies for sustainability based on ISO 26000 and GRI G4 Sustainability Reports in small and medium business. To do this we used the strategic typology proposed by Miles and Snow (1978) proposes four strategic profiles according to the profile manager, are they the profile Prospector, analytical, Defensive and Reactive. These types can be employed in all sizes, and because of low complexity of its identification and the relationship of these to the profile manager was the most suitable to be applied to small businesses. The identification of this strategic typology aimed to observe how they behave these projects in accordance with the administrative changes and these developments have knowledge and actions towards sustainability and social responsibility and direct approach according to the demand of each strategic profile. As a result it was observed that regardless of the size of the companies all showed interest in entering in their actions strategies for sustainability even though there was a broad knowledge on the subject. The companies demonstrated know that such actions can bring benefits to your business but point out the costs as one of the obstacles, especially those of reactive and defensive profile companies, which matches the profile features. Companies with Prospective and Analytical profile were more likely to adopt social responsibility strategies, but all businesses stated they had difficulties in implementing the difficulty of using standard models that consider complex and exhaustive. Considering this report the approach has generality of the approach has an initial phase of identification of the then company, issues related to social responsibility principles to the selection of one of the triple bottom factors line as starting to approach that can be applied in business any profile, varying according to the familiarity of these companies on environmental, social and economic factors. It is hoped that the approach that SMEs are able to start the adoption process of these strategies achieving competitive advantage and as the approach factors are consolidated in sustainability initiatives able to evolve into consideration of all the factors laid out in the ISO 26000 and reports GRI Sustainability. One hopes that the approach will contribute to this type of business that has unique characteristics due to its size. It is noteworthy that by the time of completion of the survey of the companies started using the approach and showed positive results. For further work recommended the expansion of the evaluations in other companies and the application of the approach in various companies for a broad and consistent evaluation.

Bakgrund och problem: Tidigare forskning kring CSR-implementering har i större utsträckning fokuserat på stora företag. Dock tyder tidigare forskning på att CSR är ett koncept som även förekommer inom små och medelstora företag. Det finns emellertid bristande forskning om hur små och medelstora företags tillämpning av strategi påverkar graden av CSR-implementering. Vidare är informell kontroll en aspekt som, enligt tidigare forskning, är väsentlig inom små och medelstora företag. Syfte: Studien syftar till att undersöka till vilken grad små och medelstora företag implementerar CSR och hur implementeringen påverkas av vilken strategi företaget tillämpar. Varför ett företag implementerar CSR kan förklaras med hjälp av intressentteorin samt legitimitetsteorin. Vidare är syftet att testa och förklara hur relationen mellan graden av CSR-implementering och den strategi som tillämpas, påverkas av graden av användning av informell kontroll. I enlighet med contingency teorin påverkas variablers samband av andra faktorer. Metod: Studien är genomförd med en kvantitativ forskningsstrategi med en deduktiv ansats. Hypoteser har formulerats utifrån vedertagna teorier och data har samlats in genom en tvärsnittsstudie. 108 svenska små och medelstora företag utgör studiens urval. Resultat och slutsats: Resultaten visar på att strategin prospector för SME har ett positivt samband med graden av CSR-implementering. Vidare visar studien på informell kontroll har en stark positiv relation till graden av CSR-implementering oberoende av vilken strategi små och medelstora företag tillämpar. Studien tyder även på att företag som tillämpar strategierna prospector för SME och reactor för SME i hög grad implementerar CSR. Det finns däremot inget samband mellan att tillämpa strategierna defender för SME samt analyzer för SME och graden av CSR-implementering i förhållande till användning av informell kontroll. Slutligen visar studien på att små och medelstora företag i hög grad implementerar CSR i sina verksamheter. / Background and problem: Previous studies on CSR to a large extend have so far focused on its implementation on large firms. However, other research also states that CSR is a concept that is provided in small and medium-sized enterprises (SMEs) as well. There is, however, lack of research among SME companies and how their strategy affects the degree of the CSR-implementation. Furthermore, informal control is an aspect that according to earlier studies is essential within small and midsized companies. Purpose: The purpose of the study is to investigate in what extent SMEs implements CSR and how this implementation is affected by the strategy these companies applies. The reason why a company implements CSR can be explained by using the stakeholder and legitimacy theories. Furthermore, the purpose is also to try to test and explain the correlation between the strategy applied and if this is affected when using informal control. In accordance to the contingency theory, variables in this equation are affected by other factors. Method: The study is conducted with a quantitative research strategy with a deductive approach. Hypotheses are based on established theories, and data has been added from a cross-sectional study. 108 Swedish SMEs constitutes the study´s collection. Results and conclusions: The result of the study shows that the strategy prospector for SMEs has a positive connection with the extent of CSR-implementation. Furthermore, the study shows that informal control has a strong positive correlation to the degree of CSR-implementation independently of what strategy the SMEs are applying. The study also shows that companies who apply the strategies prospector for SMEs and reactor for SMEs is very prone to implement CSR. However, there is no correlation between the defender for SMEs and analyzer for SMEs strategies, and the extent of CSRimplementation for the use of informal control. As final, the study also shows that SMEs implement CSR to a large degree in their businesses.

O presente trabalho tem por objetivo apresentar os resultados de uma pesquisa realizada em pequenas empresas, visando identificar os tipos de estratégia adotados e sua relação com os estilos cognitivos de seus dirigentes. Para tanto, foi utilizado o modelo proposto por Miles e Snow para classificar as escolhas estratégicas reportadas pelos empresários. Esta escolha fundamenta-se no fato de que a taxonomia tem se mostrado adequada para a análise do comportamento estratégico de pequenas empresas. Em relação ao aspecto cognitivo, foi usado o modelo KAI (Kirton Adaptor- Innovator) para se avaliar o estilo dos dirigentes. Os dados foram coletados em empresas da região do Vale do Paraíba, SP e da região de Campinas, SP. A análise desses dados revela, em primeiro lugar, que todos os quatro tipos estratégicos são encontrados em ambas as regiões, e que a distribuição desses tipos não apresenta diferenças significativas de uma região para outra. Quanto ao estilo cognitivo, pode-se verificar que os resultados obtidos são equivalentes àqueles encontrados em pesquisas similares realizados no exterior, e que os empresários distribuem-se igualmente entre inovadores e adaptadores. Finalmente, embora não tenha sido possível encontrar correlação significativa entre os estilos cognitivos e a tipologia estratégica geral das empresas de ambas as regiões, foi identificada uma forte correlação entre estilo inovador e estratégia prospectiva e também entre estilo adaptador e estratégia defensiva nas áreas relativas ao empreendedorismo e à tecnologia. / The present work has for objective to present the results of a research realized in small companies, seeking to identify the strategy types adopted and your relationship with your leaders cognitive styles. For this reason, the model used was proposed by Miles and Snow to classify the choices strategic reported for the entrepreneurs. This choice is based in the fact that the taxonomic has been showing if appropriate for the analysis of the strategic behavior of small companies. In relation to the cognitive aspect, the model was used KAI (Kirton Adaptor-Innovator) to evaluate the leaders style. The data were collected in companies of the area of the Vale do Paraíba, SP and of the area of Campinas, SP. The analysis of those data reveals, in first place, that all the four strategic types are found in both areas, and that the distribution of those types doesnt present significant differences of an area for other. With relationship to the cognitive style, it can be verified that the obtained results are equivalent, those found in similar researches accomplished in the exterior, and that the entrepreneurs are distributed equally between innovators and adapters. Finally, although it has not been possible to find significant correlation between the cognitive styles and the general strategic typology of the companies of both areas, it was identified a strong correlation between innovative style and prospective strategy and also among adapting style and defensive strategy in the relative areas to the entrepreneurial activities and the technology.

The success of small and medium enterprises (SMEs) is critical to Europe’s economic health, however, our understanding of SME strategic behaviour is predominantly based on large enterprise theory. This study uses the Miles and Snow (1978) typology to examine the strategic behaviour of 150 UK SMEs. It also investigates whether strategy type, environment adaptation and organisational performance can be predicted by several contingency factors: organisation size, age, industry type, and management style. The findings confirm that the typology is not well suited for categorising SMEs; organisations that rarely develop through all three domains of the adaptive cycle to be sufficiently eligible for categorisation by one of the four pure archetypes. However, similar patterns of strategic behaviour were observed for certain dimensions, largely independent of the industry type or size of the SME, suggesting that an optimal configuration of mixed strategies may exist. Furthermore, Reactors, or those with mixed strategies, were found to perform similarly as Analysers and better than Defenders. The study also found that by fitting nominal logistic regression models to organisation age and size data, it was possible to predict strategic behaviour and environment adaptation, and to a lesser degree, financial performance. Surprisingly, the industry type and management style data were observed to exert minimal influence on the outcome variables. Finally, this research provides important insight relating to the validity concerns of the Miles and Snow typology and categorisation method employed, and demonstrates how these can be avoided.

Yes / Although IT-enabled dynamic capabilities (ITDCs) add value to firms operating in turbulent and rapidly changing environments, firms face several challenges in developing, deploying, and maintaining the right portfolio of ITDCs. Since ITDCs are not uniformly advantageous, firms need to make strategic decisions in order to accomplish the complex task of achieving optimal ITDC configurations. This conceptual paper draws on the strategic alignment perspective to identify the optimal configuration of ITDCs for a firm based on its business strategy orientation indicated by the Miles and Snow typology. This paper first explicates the theoretically ideal configurations of ITDCs based on the competitive strategy patterns associated with each Miles and Snow archetype and then develops a model for measuring the strategic fit of ITDCs. This paper contributes to the literatures on ITDCs and strategic alignment by identifying optimal ITDC configurations and by conceptualizing the strategic fit of ITDCs respectively.

Företagsfinansiering är ett väl diskuterat ämne de senaste årtionden. Alla beslut som fattas av företagsledningen innebär finansiella konsekvenser för företaget. Ett av de viktigaste områdena inom företagsfinansiering är kapitalstrukturen, som handlar om hur stor företagets totala skulder är i förhållande till det egna kapitalet. Det finns många faktorer som påverkar företagets kapitalstruktur, nämligen lönsamhet, storlek med flera. Med grund i The pecking order theory samt Miles och Snows typology försöker vi i denna uppsats att förklara sambandet mellan företagsstrategi och kapitalstruktur. Företagen delas in i olika strategier utifrån hur stor andel av sin nettoomsättning respektive företag spenderar på forskning och utveckling. Vår urvalsgrupp består av 54 företag inom hälsovårdsindustri i Sverige. Alla dessa bolag är listade på börsen Nasdaq Stockholm. Utav de här 54 bolagen kunde vi identifiera 12 bolag med försvarare strategi, 36 företag som har prospektör strategi och 6 företag med analyserare strategi. Våra resultat tyder på att företag med försvarare strategi är positivt och statistiskt signifikant relaterade till använding av skulder. Däremot är prospektörer signifikant och negativt relaterade till användning av skuldfinansiering. Dock kunde inte vi hitta något statistiskt säkerställt samband mellan analyserare och skuldfinansiering. Denna uppsats bidrar till ökade förståelser för hur företagsstrategi och kapitalstruktur kan vara relaterade till varandra. / Corporate finance is a well-debated subject over the last decades. All the decisions that are made by corporate managers have financial implications. One of the most important issues in corporate finance is capital structure, which refers to the proportion of total debt a company has compared to its total equity. There are many factors that affect the capital structure of a firm, namely profitability, size, and many other factors. Based on The pecking order theory, and Miles and Snows typology, this bachelor thesis aims to explore how strategy orientations influence the choice of capital structure. Firms are categorized in different strategies based on how much they spend on R&D activities. Our sample consists of 54 Swedish Healthcare companies that are listed on NASDAQ Stockholm. Out of those 54 firms, we could find 12 firms with defender strategy, 36 firms with prospector strategy, and 6 firms with analyzer strategy. Finally, the results of the study show that defenders are significantly and positively related to the use of debt financing. In contrast, prospectors are significantly and negatively related to the use of debt. And lastly, we could not find any statistically significant relationship between analyzers and the use of debt financing. This study contributes to the knowledge about the link between organizational strategy and capital structure.