This research presents a new method for integrating client server architectures that are used for the development of Massive Online Role Playing Games (MMORPG) into multi-user engineering software tools. The new method creates a new architecture named CAx Connect by changing the client-pull-server communication pipeline to a server-push-client communication pipeline, effectively reducing the amount of bandwidth consumed and allowing these tools to utilize multiple server processors for complex calculations. This method was used on the new NX Connect multi-user CAx prototype developed at BYU. The new method provides a road map to further implement this architecture and its services into additional multi-user CAx tools. To demonstrate the effectiveness of this technology, a prototype architecture was built to provide a front end service, a message relay service, and a database insertion service, which were integrated into the current architecture. The front end service provides load balancing of clients, while the feature administration service passes messages throughout the architecture. The database insertion service inserts features passed from the NX Connect client into the database. The results show that this architecture is more efficient and that a scalable architecture was created, successfully demonstrating the integration of this architecture with multi-user CAx tools.

Engineering companies are sociotechnical systems in which engineers, designers, analysts, etc. use an array of software tools to follow prescribed product-development processes. The purpose of these amalgamated systems is to develop new products as quickly as possible while maintaining quality and meeting customer and market demands. Researchers at Brigham Young University have shortened engineering design cycle times through the development and use of multiengineer synchronous (MES) CAD tools. Other research teams have shortened design cycle-times by extending seamless interoperability across heterogeneous design tools and domains. Seamless multi-engineer synchronous heterogeneous (MESH) CAD environments is the focus of this dissertation. An architecture that supports both MES collaboration and interoperability is defined, tested for robustness, and proposed as the start of a new standard for interoperability. An N-tiered architecture with four layers is used. These layers are data storage, server communication, business logic, and client. Perhaps the most critical part of the architecture is the new neutral parametric database (NPDB) standard which can generically store associative CAD geometry from heterogeneous CAD systems. A practical application has been developed using the architecture which demonstrates design and modeling interoperability between Siemens NX, PTC's Creo, and Dassault Systemes CATIA CAD applications; Interoperability between Siemens' NX and Dassault Systemes' CATIA are specifically outlined in this dissertation. The 2D point, 2D line, 2D arc, 2D circle, 2D spline, 3D point, extrude, and revolve features have been developed. Complex models have successfully been modeled and exchanged in real time across heterogeneous CAD clients and have validated this approach for MESH CAD collaboration.

Teams of design engineers are increasingly working as members of virtual teams, or teams whose members are distributed geographically and communicate mostly through electronic means. In addition, emerging multi-user (MU) applications engage complementary teams in synchronous design activities. These new MU tools are changing the way engineers work together. Together, these factors have created a new and interesting environment in which engineering design teams must function. The work presented here lays out two major themes that teams and their managers can effectively apply to organizing and managing MU teams: 1) teams can maximize their potential productivity by determining the optimal number of teammates for a given modeling effort and by implementing a profile and team formation system based on the principle of optimizing complementary team member characteristics; and 2) to minimize process losses, teams can implement effective strategies for working in a MU and/or virtual setting and they can use novel new MU tools that address portions of the product development process that have previously not been addressed with such tools. It is my hope that these contributions can enable greater effectiveness and productivity among virtual engineering design teams as they strive to remedy many of the most pressing and dire issues facing humanity. By improving the way we work together, we can increase our ability to bless all of God's children.

Collaboration has always been critical to the success of new product development teams, and the advent of geographically dispersed teams has significantly altered the way that team members interact. Multi-user computer-aided design (MUCAD) and crowdsourcing are two results of efforts to enable collaboration between geographically dispersed individuals. In this research, a study was done to investigate the differences in performance between MUCAD and single-user CAD teams, in which teams competed to create the best model of a hand drill. This was done across a three-day period to recreate the scenario found in industry. It was found that MUCAD increases awareness of teammates' activities and increases communication between team members. Different sources of frustration for single-user and multi-user teams were identified, as well as differing patterns of modeling style. These findings demonstrate that MUCAD software has significant potential to improve team collaboration and performance. A second study explored a number of potentially significant factors in MUCAD team performance, including leadership, design style, unfamiliar parts, knowledge transfer, individual experience, and team composition. In this study, teams of undergraduate mechanical engineering students worked together to complete tasks using NXConnect, a MUCAD plugin for NX developed at Brigham Young University. A primary finding was that having an appointed leader for a MUCAD team improves performance, in particular when that leader works with the team in creating the CAD model. It was also found that creating a framework to aid in organizing and coordinating the creation of the CAD model may decrease the time required for completion. In the final study, the possibility of using crowdsourcing to complete complex product design tasks was explored. In this study, a process for crowdsourcing complex product design tasks was developed, as well as a website to act as the platform for testing this process. A crowd consisting of engineering and technology students then worked together on the website to design a frisbee tracking device. The crowd was able to collaborate to accomplish some detailed product design tasks, but was not able to develop a complete product. Major findings include the need for more formal leadership and crowd organization, the need for better decision making mechanisms, and the need for a better model for engaging crowd members on a consistent basis. It was also found that crowd members had a greater willingness to pay for the product they developed than individuals who had not worked on the project. Results also show that although crowd members were often frustrated with the collaboration process, they enjoyed being able to work with a large group of people on a complex project.

Collaboration has always been critical to the success of new product development teams, and the advent of geographically dispersed teams has significantly altered the way that team members interact. Multi-user computer-aided design (MUCAD) and crowdsourcing are two results of efforts to enable collaboration between geographically dispersed individuals. In this research, a study was done to investigate the differences in performance between MUCAD and single-user CAD teams, in which teams competed to create the best model of a hand drill. This was done across a three-day period to recreate the scenario found in industry. It was found that MUCAD increases awareness of teammates' activities and increases communication between team members. Different sources of frustration for single-user and multi-user teams were identified, as well as differing patterns of modeling style. These findings demonstrate that MUCAD software has significant potential to improve team collaboration and performance. A second study explored a number of potentially significant factors in MUCAD team performance, including leadership, design style, unfamiliar parts, knowledge transfer, individual experience, and team composition. In this study, teams of undergraduate mechanical engineering students worked together to complete tasks using NXConnect, a MUCAD plugin for NX developed at Brigham Young University. A primary finding was that having an appointed leader for a MUCAD team improves performance, in particular when that leader works with the team in creating the CAD model. It was also found that creating a framework to aid in organizing and coordinating the creation of the CAD model may decrease the time required for completion. In the final study, the possibility of using crowdsourcing to complete complex product design tasks was explored. In this study, a process for crowdsourcing complex product design tasks was developed, as well as a website to act as the platform for testing this process. A crowd consisting of engineering and technology students then worked together on the website to design a frisbee tracking device. The crowd was able to collaborate to accomplish some detailed product design tasks, but was not able to develop a complete product. Major findings include the need for more formal leadership and crowd organization, the need for better decision making mechanisms, and the need for a better model for engaging crowd members on a consistent basis. It was also found that crowd members had a greater willingness to pay for the product they developed than individuals who had not worked on the project. Results also show that although crowd members were often frustrated with the collaboration process, they enjoyed being able to work with a large group of people on a complex project.

This research presents a new method to preserve data consistency in a multi-user CAx environment. The new method includes three types of constraints which work by constraining and controlling both features and users across an entire multi-user CAx platform. The first type of constraint includes locking or reserving features to enable only one user at a time to edit a given feature. The second type of constraint, collaborative feature constraints, allows flexible constraining of each individual feature in a model, and the data that defines it. The third type of constraint, collaborative user constraints, allows the constraining of user permissions and user actions individually or as a group while providing as much flexibility as possible. To further present this method, mock-ups and suggested implementation guidelines are presented. To demonstrate the effectiveness of the method, a proof-of-concept implementation was built using the CATIA Connect multi-user CAD prototype developed at BYU. Using this implementation usage examples are provided to show how this method provides important tools that increase collaborative capabilities to a multi-user CAx system. By using the suggested method design teams will be able to better control how their data is used and edited, maintaining better data consistency and preventing data conflict and data misuse.

Multi-user computer-aided design (CAD) is an emerging technology that promises to facilitate collaboration, enhance product quality, and reduce product development lead times by allowing multiple engineers to work on the same design at the same time. The BYU site of the NSF Center for e-Design has developed advanced multi-user CAD prototypes that have demonstrated the feasibility and value of this technology. Despite the possibilities that this software opens up for enhanced collaboration, there are now a new variety of challenges and opportunities to understand and address. For multi-user CAD to be used effectively in a modern engineering environment, it is necessary to understand and address both human and technical collaboration challenges. The purpose of this dissertation is to understand and address these challenges. Two studies were performed to better understand the human side of engineering collaboration: (1) engineers from multiple companies were interviewed to assess the collaboration challenges they experience, and (2) players of the multi-player game Minecraft were surveyed and studied to understand how a multi-user environment affects design collaboration. Methods were also developed to address two important technical challenges in multi-user CAD: (1) a method for detecting undo conflicts, and (2) additional methods for administering data access. This research addresses some of the important human and technical collaboration challenges in multi-user CAD. It enhances our understanding of collaboration challenges in engineering industry and how multi-user CAD will help address some of those challenges. It also enhances our understanding of how a multi-user design environment will affect design collaboration. The method developed for detecting conflicts that occur during local undo in multi-user CAD can be used to block conflicts from occurring and provide the user with some information about the cause of the conflict so they can collaborate to resolve it. The methods developed for administering data access in multi-user CAD will help protect against unauthorized access to sensitive data.

Undo is a command that users rely on in most software applications. Its importance in multi-user CAD is no different. However, due to its unique nature, users may have different expectations regarding how undo should behave. This research seeks to better understand users' expectations regarding undo in multi-user CAD by having users participate in collaborative design exercises and then asking them how they would expect undo to behave. In addition, users participated in a survey in which they watched 8 videos showing users interacting within multi-user CAD and were then asked about how they would want undo to behave. Based on these findings, various recommendations are made for how undo ought to be implemented in multi-user CAD. These include recommendations regarding the user experience/user interface as well as proposing an equation that seeks to quantify whether a user expects to share an undo stack with another user or if they should only be able to undo their own actions.

The NSF Center for e-Design, Brigham Young University (BYU) site has re-architected Computer Aided Design (CAD) tools, enabling multiple users to concurrently create, modify and view the same CAD part or assembly. This technology allows engineers, designers and manufacturing personnel to simultaneously contribute to the design of a part or assembly in real time,enabling parallel work environments within the CAD system. Multi-user systems are only as robust and efficient as their methods for managing conflicts and preserving model consistency. Conflicts occur in multi-user CAD when multiple users interoperate with the same or dependent geometry. Some conflicts can lead to model inconsistencies which means that each user's instance of the model are not identical. Other conflicts cause redundant work or waste in the design process. This dissertation presents methods to avoid and resolve conflicts which lead to model inconsistency and waste in the design process. The automated feature reservation method is presented which prevents multiple users from simultaneously editing the same feature, thus avoiding conflicts. In addition, a method is also presented which ensures that copies of the model stay consistent between distributed CAD clients by enforcing modeling operations to occur in the same order on all the clients. In cases of conflict, the conflicting operations are preserved locally for manual resolution by the user. An efficient model consistency method is presented which provides consistent references to the topological entities in a CAD model, ensuring operations are applied consistently on all models. An integrated task management system is also presented which avoids conflicts related to varying user design intent. Implementations and results of each method are presented. Results show that the methods effectively manage conflicts and ensure model consistency, thus providing a solution for a robust multi-user CAD system.

This thesis presents a new method that improves upon the existing approaches to developing collaborative tools. The new method uses automatically inferred and manually recorded design rationale to intelligently filter the information that is shared by a collaborative tool. This represents an improvement upon the existing state of the art in collaborative engineering tools. To demonstrate the viability of the method three collaborative tools were created. The first is a multi-user collaborative design environment tool named SimulPart and built upon the NX CAD package. SimulPart uses the new method to limit the amount of communication required to keep every user in synch during a multi-user co-design session. The second implementation is a visual history tool named VisiHistory that allows designers to watch time lapse videos of the creation of a design that are automatically generated using the new method. The final tool is an intelligent user directory named SmartHelp that uses the new method to allow designers to identify which of their peers have expertise in certain CAD operations. Validation was performed for each of these tools by benchmarking the tool against the leading commercial solution or industry process. The results of the validation showed that the new method does in fact offer a superior collaborative solution as it outperforms the existing tools and methods in several key collaborative metrics. As a result of this work future efforts are encouraged into both improving upon the quality of the inferred design rationale and increasing the functionality of the three tools created using the new method.