This study intends to assess the roles of the State and non-governmental organisation in community development with regard to housing provision. Peddie Extension in Ngqushwa Municipality was chosen and used as an area of study. The study is based on the assumption that the State has not been performing or has performed poorly in its role as provider of houses in the rural areas of Ngqushwa Local Municipality in Peddie Extension. The study comprises of five chapters. The study was designed to assess whether the community members from the Peddie Extension are satisfied with the housing delivery process and how they have benefitted from the process. Additionally, it was designed to understand, and analyse the roles played by the State and non-governmental organisations in housing delivery for the poor people in rural Peddie Extension. The study tried to review the available literature regarding the role of State and non-governmental organisations (NGOs) in community development in an effort to have a broader understanding of their role in housing delivery in the rural area in Peddie Extension. This study adopted a qualitative approach and took the form of exploratory research. The researcher selected purposively the participants for interviews namely, residents of Peddie Extension in the Ngqushwa Municipality, a Municipality official and non-governmental organisation (NGO) official. The research methodology and the interpretation of the research findings are described. The research findings of the qualitative research were analysed and reported on. Finally, plenty of conclusions that were arrived at during the study, followed by specific recommendations were made.

Thesis submitted in fulfilment of the requirements for the degree Master of Technology in Public Management in the Faculty of business at the Cape Peninsula University of Technology, 2012 / South Africa has been experiencing poor service delivery protests. The Eastern Cape in particular, is characterised by rural areas owing to segregation that was created by the past apartheid government. Ineffective operations of municipalities are usually found to be the root cause of ineffective service delivery. However, the Republic of South Africa‟s Constitution,1996 and other forms of legislation provide for monitoring and support of municipalities by national and provincial government, although most monitoring and support responsibilities are borne with the provincial government. Provincial governments provide an oversight role towards municipalities and assist them when they cannot and do not fulfil their obligations. This study focuses on the Eastern Cape with the Cacadu District Municipality as the identified case-study. The district is one of the largest in the Eastern Cape and is marked by high levels of poverty and unemployment. The study investigates the effectiveness of the Eastern Cape Department of Local Government and Traditional Affairs (ECDLGTA) to monitor and evaluate municipalities, with reference to the Cacadu District Municipality. Monitoring and evaluation are effective tools, which are utilised by developed countries to achieve good governance and effective service delivery. South Africa has also followed a culture of M&E and established the Government Wide Monitoring and Evaluation System. It is important that monitoring and evaluation systems are effective. Because with effective systems, government can detect early warning signs of corruption or any other forms of ineffectiveness. The purpose of this research study is to explore current systems that the ECDLGTA has established to monitor municipalities and to assess whether those systems are effective or not. Furthermore, the research intends to explore the reasons for ineffectiveness, as well as the relationship between the municipalities and the provincial government. In order to reach conclusions to these questions, an empirical study was conducted by using qualitative research methodology. Interviews were conducted and are described in chapter five. Chapter Six and Seven present the results that were achieved from the interviews and analysis of those results, whilst Chapter eight presents concluding remarks and recommendations based on the findings.