The purpose of this study is to determine the effects of water pollution control on financing municipal water pollution control facilities in selected cities in North Central Texas. This objective is accomplished by addressing the following topics: (1) the cost to municipalities of meeting federally mandated water pollution control, (2) the sources of funds for financing sewage treatment, and (3) the financial implications of employing these financing tools to satisfy water quality regulations. The study makes the following conclusions regarding the impact of water pollution control costs on municipalities in the North Central Texas Region: 1) The financing of the wastewater treatment requirements of the Water Pollution Control Act Amendments of 1972 will cause many municipalities to report operating deficits for their Water and Sewer Fund. 2) A federal grant program funded at the rate of 75 per cent of waste treatment needs will prevent operating deficits in the majority of cities in which 1990 waste treatment needs constitute 20 per cent or more of the expected Water and Sewer Fund capital structure. 3) A federal grant program funded at the average rate of 35 per cent of needs will benefit only a small number of cities. 4) The federal grant program does not improve the operating position of cities in which needs are less than 20 per cent of the total expected capital structure. 5) The state grant program shows the greatest incidence of producing municipal Water and Sewer Fund operating deficits. 6) In order to eliminate operating deficits, cities will need to increase Water and Sewer Fund income in amounts ranging from 0.3 per cent to 571.6 per cent.

Thesis (MBA.) -- University of Limpopo, 2007 / The residents of Lebowakgomo in Lepelle-Nkumpi Municipality experience numerous inequalities in relation to water services provision. Some of the residents protest towards the inequalities through refusal to pay for the water services. The confrontational non paying residents field questions which the municipality can hardly answer. The problem of refusal to pay is of the magnitude that recently the municipality had to go house-to-house pleading with the inhabitants to pay if the municipality was to continue to provide water services. The specific objectives of this study were three-fold: (1) to determine water service quality using residents’ perceptions on water services in Lebowakgomo, (2) to determine residents’ expectations and perceptions on water services in Lebowakgomo, and (3) to determine the residents’ perceptions on water service quality and customer satisfaction in Lebowakgomo using age, gender, qualification and suburb. A questionnaire comprising five dimensions, namely, tangibles, reliability, assurance, empathy and responsiveness, was compiled to collect data from three suburbs of Lebowakgomo in Lepelle-Nkumpi Municipality. The original sample size was 120, with 9 becoming spoiled due to missing data. The independent variables comprised age, qualification, suburb and gender. Most of the data were analysed for kurtosis and skewness and with the exception of one variable, the rest of the data did not conform to parametric analysis criteria. The major findings of this study indicated overall negative perceptions of residents’ on four dimensions of empathy, reliability, responsiveness and assurance on water service quality which implied that the residents were dissatisfied with the service and called on management to use SERVQUAL as a valid model of assessment to identify areas requiring immediate attention for service improvement. On the other contra positive it was revealed that the municipality was doing well on the tangibles dimension. ix The study recommended use of SERVQUAL in measuring quality of other services within the constitutional competencies of the municipality and further research to investigate age contribution to service quality.

The provision of a basic water supply and sanitation service to the 12 million South Africans without an adequate water supply and the 21 million without basic sanitation is a mammoth task that is currently being undertaken by the Department of Water Affairs and Forestry. Billions of rands have been spent on, and committed to, water and sanitation projects that involve national, provincial and local spheres of government, as well as parastatals, non-government organisations and private developers. It is acknowledged that important successes have been achieved in the water and sanitation sector. However, despite the provisions provided in national and local legislation, internationally lauded policy directives, the numerous studies undertaken and recommendations made by institutions such as the Water Research Commission, problems have continued to emerge in the sustainable delivery of water and sanitation projects, particularly in the peri-urban and rural areas. It is clear that the installation of physical structures such as pipes, taps and ventilated improved pit latrines in these areas have created a sense of 'delivery' however, little thought seems to have gone into how these projects are to be sustained. International experience has shown that the concept of 'community ownership' is very important in providing sustainable water and sanitation services. The most important principles in achieving sustainability are community participation and community decision-making throughout both the development of the project as well as the further operation and maintenance of the system. International experience has also shown that financial contributions towards the scheme from the community (in cash, labour or materials), also assists in obtaining community ownership. Over the past decade emphasis in South Africa has shifted towards community participation and the empowerment of previously disadvantaged communities where communities play an active role in determining the level of service provided and the manner in which these services are delivered. However, current government policy advocates that water must be treated as an economic resource to achieve sustainability and this does not always lie comfortably with the policy of delivering free basic water. As a result of these two often-juxtaposed concepts, the delivery of sustainable water and sanitation services, a function performed by local government, is thus made more difficult. This study assesses the importance of delivering a potable water supply and adequate sanitation service to enhance the quality of lives of people. It also considers the key issues that contribute towards sustainable water and sanitation service delivery, with particular reference to the concept of 'community ownership'. The complex nature of the policy, legislative and institutional framework for water supply and sanitation is considered along with an analysis of the Msunduzi Municipality's water supply and sanitation policy and objectives. The study then focuses on the delivery of water and sanitation services to one such project, Edendale Unit RR (commonly known as Newtown), as an in-situ upgrade case study. A Provincial Housing Board funded project has, over the last five years, provided housing units, roads, stormwater drains, and water and sanitation infrastructure to this community. This initial research is undertaken with the intention of providing an evaluation of the installation of the water supply and sanitation service to the in-situ upgrade of Newtown. / Thesis (M.Sc.)-University of Natal, Pietermaritzburg, 2003.

South African legislation, as summarised in The Strategic Framework for Water Services (Department of Water Affairs and Forestry, 2003), makes local authorities responsible for all water services to individual consumers. As Water Services Authorities (WSAs), municipalities must appoint Water Services Providers (WSPs) to implement water services. The legislation allows a range of organisations to act as WSPs. The Strategic Framework also lays down norms and standards with regards to continuity of water supplies and water quality. The country has adopted a policy of "Free Basic Water", which requires WSAs to provide a basic level of services free of charge. Six kilolitres per household per month is the norm adopted by most municipalities. In deciding on the institutional arrangements for the provISIon of water serVIces, municipalities need to decide what functions, if any, to outsource. Most international literature that reviews experiences of the International Water Decade advocates community management of rural water supplies, pointing to failures of government run, centralised management of rural schemes. A strong reason given for choosing community management is the sense of "ownership" this gives to local communities. Traditional theories on management by government organisations use a "steering" model, in which the government sets the course for policy and administrators implement the policies decided upon. Since the 1980s, a new paradigm for analysing government has emerged, emphasising the limits to governments' power to act as it wishes. The new model is one of networks of various interdependent organisations, often with the government at the centre. Such a model can be used to depict organisational relationships in rural areas of South Africa. In the early 1990s, a number ofNGOs implemented rural water schemes using the community management approach. However, after the passing of legislation making municipalities WSAs, very few municipalities have seriously considered community management, or any formal role for local community based organisations. Efforts to assess the effectiveness of municipalities' water service delivery IS severely hampered by a lack of usable data. Since starting to take responsibility for water schemes from DWAF and other bodies in 2000, municipalities have struggled to manage service delivery effectively, largely due to a shortage of management and technical skills. Alfred Nzo District Municipality (ANDM) is one of the poorest municipalities in the country, with high levels of poverty. Approximately 50% of the rural population have adequate water services, that is 25 litres per person available within 200 metres of the household (Smith, 2006). The operation of services is paid mainly from the municipality's equitable share from national government. This report attempts to assess the effectiveness and efficiency of community management of rural water supplies. This is done by examining ANDM's community management model as a case study. The roles and responsibilities of various actors in the programme were analysed by interviewing the Support Services Agents (SSAs) engaged to co-ordinate the programme. The effectiveness of the water services were analysed using the SSAs' monthly reports, and this was compared with other available data. The experiences of other rural municipalities were also examined, focusing on their experiences with community participation. The model used by ANDM consisted of a water committee or board for each water scheme, which supervised the work of local operators and administrators. Operators carried out minor repairs, while the SSAs did monthly servicing of pumps and motors, and implemented major repairs, largely by supervising local operators and casual labourers. Committees submitted monthly reports to the SSAs, which were used as a basis for reports from the SSAs to the municipality. SSAs also reported on water quality. The figures for continuity of supply (measuring the operability of the infrastructure) varied considerably between the three SSAs. A possible reason for low figures from one SSA was that the figures also reflected water shortages in some schemes. Figures for water quality varied more than those for continuity, leading to a concern about the extent to which sampling and testing procedures were standardised. The figures were compared with figures from attitude surveys on water services recording consumers' perceptions about continuity of supply. The difference in data being measured, and concerns about the meaning of the figures from the SSAs' reports make direct comparisons impossible. However, the data indicates that for schemes served by two of the SSAs at least, a reasonably effective service was rendered. The cost to the municipality of providing water services was R4,19 per person per month, a relatively low figure compared with other municipalities. The four KwaZulu-Natal District Municipalities interviewed all reported negative experiences with community management of rural schemes that they inherited, and all four have opted for a centralised system, one using a partnership with a water board. None of the four municipalities had systematic data on continuity of service. Despite the difficulties in comparing the performance of ANDM to that of other municipalities, it is clear that the system employed by the municipality to use community management with the support of external consultants and NGOs was workable, sustainable and efficient. The participation of local community organisations assisted in some of the common problems that beset rural water schemes such as vandalism and water wastage. The report recommends that: • Municipalities with remote rural water schemes seriously consider community management as an effective and efficient delivery mechanism. • Where community management is employed, it is backed up with effective managerial and technical support. • The Alfred Nzo District Municipality reinstate the contracts with external Support Services Agents, which were the basis of effective management of and reporting on its rural water supply programme, unless equivalent internal capacity has been acquired to do the work done by the Support Services Agents. • Water Services Providers be required by water services authorities to submit regular data on service availability, continuity of supply and water quality, and Water Services Authorities in turn be required to submit similar data to DWAF. • DWAF issues guidelines on how proper separation of regulation and implementation roles be effected between WSAs and WSPs respectively when the WSP function is carried out internally. / Thesis (M.B.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

By the dawn of the twenty-first century the City of Atlanta was facing a crisis of water quantity and water quality. It was involved in two-decades worth of litigation with the states of Alabama and Florida over access to surface waters that originate within Georgia, a legal dispute that threatened to severely reduce the city’ ability to provide water to its growing metropolitan population. In addition, city officials were in the beginning stages of a four-billion dollar, court-ordered program of improvements to its wastewater infrastructure that was intended to reduce the amount of pollution that spewed into its local rivers and streams. This dissertation examines the origins of these water-related problems by exploring the challenges that Atlanta’s public officials, engineers, and activists faced in planning and implementing an effective environmental policy, with particular emphasis placed on the era of post-World War II metropolitan development. Specifically, it focuses on the city’s historical efforts to achieve the comprehensive management of the area’s water resources, the technological systems adopted and solutions proposed, and the political and social milieu that facilitated or hampered these endeavors. Comprehensive water resources management was a neglected and delayed policy approach that was undertaken in the City of Atlanta only after overt threats of federal intervention. This study argues that although the area’s mid-century regional planners advocated for intergovernmental cooperation in order to manage Atlanta’s limited water supplies, their recommendations were undermined by fragmented local governance, timid political leadership, and public indifference. It further suggests that Atlanta’s water supply managers, through increases in the scale and scope of their operations and a reluctance to increase customer rates, facilitated and encouraged greater water consumption, which, in turn, placed intense burdens on both the natural hydraulic cycle and the city’s wastewater facilities. Lastly, it argues the citizen activists as well as state and federal regulators have utilized the federal court system as a blunt planning instrument when Atlanta’s leaders displayed their seeming incapacity to handle the environmental strains of uncoordinated metropolitan development.

This is an in-depth case study of urban water services to poor households and their interactions with local state power in the community of Eastwood, Pietermaritzburg, in the province of KwaZulu-Natal, South Africa, for the period 2005-2007. It draws especially on the experiences of poor women, exploring the conceptions and implications of the movement of municipal services into the realm of welfare-based urban service concessions. It interrogates what value municipal services, framed in the language and form of welfare but within a commodification milieu and in the context of shifting citizen-state relations offer the state apparatus and how such free basic service offerings are experienced by poor households at the level of domestic, social and economic functioning. The study adopts a fluid mixed-methodological approach to optimise exploration and interpretation. It argues that the interface of state service delivery and citizens is fraught with contradictions: core to this is the nature of state ' help.' Free basic water encompassed in the social wage did not improve the lives of poor households; instead it eroded original water access. Free basic water stole women's time spent on domestic activities; compromised appropriate water requirements, exacerbated service affordability problems and negatively affected household functioning. Poor households experienced the government's policy of free basic services as containment and punishment for being poor. The Indigent Policy activated the state's surveillance, disciplinary and control apparatus. In the absence of effective national regulation over municipalities and with financial shortfalls, street-level bureaucrats manipulated social policies to further municipal cost recovery goals and subjugate poor households. Social control and cheap governance were in symmetry. Citizens, desperate for relief, approached the state. Poor households were pushed into downgraded service packages or mercilessly pursued by municipally outsourced private debt collectors and disconnection companies. Municipalities competing for investments brought about by favourable credit ratings abandoned the humanity of their citizens. Such re-prioritisation of values had profound implications for governance and public trust. Citizens were jettisoned to the outskirts of municipal governance, resulting in a distinct confusion and anger towards the local state - and with it, major uncertainties regarding future stability, redistribution and equity.

The Republic of South Africa embarked on devolution of specific powers to municipal authorities due to the fact that municipalities are a sphere of government which is at the door step of the citizens. Among the powers that were devolved was the authority to regulate on the rendering of water and services to communities. From now henceforth in this study, water and sanitation services will be referred to as water services. The rural villages that had no access to water services during the previous dispensation were rapidly rendered with these services when the transformed Department of Water Affairs and Forestry took a decision to provide the services on its own in order to give space for the transformation of the local sphere of government such that these municipal X authorities are able to manage the load of the allocation of such functions mainly and to close the vacuum so that there is no gap as to who should be responsible for water provision in rural villages whilst the restructuring of municipalities to include the rural villages as part of the transformation process takes place. A decline in the pace rendering water services to the previously disadvantaged rural communities was noticed after the devolution of water services to municipal authorities and by implication once hands were changed. This left those rural communities that had no access to water services still without the desired water services and those that had water services provided left midway with dry water schemes and dysfunctional infrastructure. This study therefore seeks to uproot the cause for the deceleration of water services once it was devolved to municipal authorities. This decline was noticed by the researcher hence the study seeks to attempt providing alternatives and lasting solutions primarily because water services are essential services and water is life. The main objective of the study is to investigate factors that cause the deceleration of water supply and the slow movement in the acceleration of sanitation services in order to provide alternatives that may yield results. Given the above broad objective this study further aims at examining the following factors: The correlation in funding made available by the central government and the financial resources available to municipalities to perform the function in order to render this service properly. Technical support available to municipalities. Relevant legislation, its policies and its impact on the implementation of the service XI. The correlation between accountability, democratization and community participation on standards and quality of the service to actual outputs. Improvement of service delivery and its relationship with transparency and efficiency. Relatedness of poverty to non provision of water services. The relatedness of poverty, lack of basic services to influx in the cities. Relatedness of the quality of the water services to the outbreak of diseases

No description available.

This study serve as an avenue for people from this community to voice their opinions; to share personal hopes and concerns in light of their urban neighborhood, soon to become a lake.

Thesis (M. Dev.) -- University of Limpopo, 2017 / The aim of the study was to examine the challenges of water supply management in Umdoni Local Municipality. Two methods were employed to collect data in the study. The first method involved one-on-one interviews with the participants. An interview guide was used to obtain data pertaining water supply services from a water services manager, a municipal manager and ten (10) ward councillors. The second method entailed analysis of documents within the municipality. In this study findings were based on issues such as prioritization of effective water supply for Umdoni Local Municipality, community consultation and participation, addressing capacity constrains in the Municipality such as human resources, water service infrastructure and skills development. The underlying causes of the water supply problems are based on the basic infrastructure, provision of water supply being very poor and dismal across the area. Water serves as a basic need to which everybody has the right to access, however, water supply is unfortunately disrupted by many factors. The findings in this study shows that poor water supply emanates from many factors such as management skills, technical challenges and illegal connections. This study recommends that Umdoni Local Municipality has additions of water plants, building of new reservoirs and upgrades of water pipes, especially in Amahlongwa area as it needs urgent attention.