Thesis (Ph. D.)--University of Florida, 1975. / Typescript. Vita. Includes abstract. Includes bibliographical references (leaves 274-277). Also issued in print.

Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1979. / Typescript. Includes abstract. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves [136]-144).

Thesis (Ph. D.)--University of Florida, 1975. / Typescript. Vita. Includes abstract. Includes bibliographical references (leaves 274-277).

Thesis (MA)--University of Stellenbosch, 2005. / Thesis not signed by author. Bibliography. Also available via the Internet.

The thesis deals with mystery shopping and its use in practice. The goal of thesis is to identify and analyze the possibilities to use this method as a tool for the effective control of sales staff. The thesis is divided into three chapters. The first chapter contains information about retailing and its division. The second chapter deals with mystery shopping including: introduction of the method and its history, MS technics, internationally valid standards for MS and characteristic of the mystery shopper. The last chapter focuses on practical research which was carried out in cooperation with O'Neill company.

From October 1428 to May 8, 1429, a battle ensued in the city of Orleans, France, which turned the tide of the Hundred Years' War. This French victory, led by Jehanne la Pucelle, inspired a dismayed and bankrupt army to finally regain the throne from English usurpers. The Mistere du siege d'Orleans recounts this victory in a sweeping panorama encompassing English plans to take Orleans, the nine-month battle which followed, and the skirmishes which forced the English to flee the area. Intrinsic to this play is the lesson in humility before God which Jehanne personifies. Yet this mystere, which recounts in a precise and accurate manner these decisive and well-known contemporary events, is nowhere mentioned in fifteenth-century writings. The single manuscript yielded a lone edition until the present day, and research on the work has been minimal. Our edition rectifies the numerous errors in the nineteenth-century edition and reproduces the early sixteenth-century copy of the manuscript. Also included are chapters dealing with historical sources, dramatic and thematic natures, and the origins of this work. Since the manuscript is anonymous, discussion as to its composition has centered on a possible compilation of various parts of the Siege. Such a solution may explain difficulties in dating the manuscript and in determining its author or authors. We review the likelihood of a compilation by studying aspects of the work in this light, together with our own analyses of details of the Siege and their relevancy to other fifteenth-century documents. By defining the Mistere du siege d'Orleans in this manner, we hope to rekindle interest in this popular, dramatic creation.

"Bored Wall Street whiz kid Donald Youngblood returns to his East Tennessee hometown and on a whim gets a Private Investigator license. Joined by his best friend Billy Two Feathers, a full-blooded Cherokee Indian, they open Cherokee Investigations and for a few years work small cases and just hang out. Then Don is summoned by the rich and powerful Joseph Fleet to find his missing daughter and son-in-law. As Don and Billy go through the motions of investigating the disappearance, a sinister plot unfolds complicated by a restless girlfriend, a New York mob boss and a killer on the loose with Don in his sights. From the backwoods of Tennessee to the coast of Florida to the streets of New York and half way around the world, Donald Youngblood, with the help of some well-connected friends and a nose for trouble, chases an elusive and deadly foe to extract the ultimate revenge and realize the chase will change his life forever."--BOOK JACKET. / https://dc.etsu.edu/alumni_books/1000/thumbnail.jpg

"In Keith Donnelly's third mystery featuring private investigator Donald Youngblood (after Three Deuces Down and Three Days Dead), all the usual players return in Don's biggest case yet. His quiet home life has become a bit more complicated with live-in love Mary Sanders and quasi-daughter Lacy Malone ruling the roost. Then a father's plea for justice for his dead daughter leads Don into a maze of murder as he tries to unravel the mystery of a strange tattoo that is part of a deadly game with rules so sinister only the devil himself would approve. As the body count mounts and the murders draw national attention, Don and an old FBI nemesis close in on a deranged killer who will not stop until he is either caught or killed. Matter get even more complicated when a young mother ends up in a coma, an old friend is in bad need of counseling, and a drug kingpin calls in a favor. As Don juggles two cases with the help of partner Billy Two Feathers and a new ally, Oscar Morales, he wonders if becoming a private investigator was such a good idea in the first place."--AMAZON / https://dc.etsu.edu/alumni_books/1001/thumbnail.jpg

"When Tennessee private investigator Donald Youngblood solved the Fairchild case in Three Deuces Down, he vowed never again to go hunting for a missing person. With live-in-love and Mountain Center cop, Mary Sanders, and his faithful black Standard Poodle, Don's life has settled back into its old routine. All of that is about to change. An attractive, precocious teenage girl shows up in his office one morning needing help finding her missing mother. Now, Don must track down a mother gone wrong while trying to find her abandoned daughter a proper home before child welfare gets the scent. To complicate matters, an old flame is being harassed by a former boyfriend, who is not what he appears to be, and she is begging Don to do something about it. Tracking down the missing mother with the help of his best friend and partner and Don's ever-dangerous new friend, the trail of clues leads to a Las Vegas confrontation where Don comes face to face with henchmen of a Vegas bad boy, and nearly pays the ultimate price."--AMAZON / https://dc.etsu.edu/alumni_books/1002/thumbnail.jpg

"In the fourth Donald Youngblood mystery more than a year has passed since Don closed the file on the Three Devils case. His personal life is trending upward, his business is booming, and no one has come to him with a case likely to get him killed. All of that changes when Jessica Crane walks into Don's office, asking him to look into the apparent heart-attack death of her husband. Don is convinced that Mrs. Crane's request is just the delusion of a grieving widow. As he goes through the motions of his investigations, he uncovers a mysterious note and a 20-year-old photograph of a group of soldiers known as the Southside Seven. Don soon thinks the grieving widow might be on to something. The Silver Star, a soldier with a stress problem, an Army Ranger black ops mission gone wrong, a mysterious assassin, and a missing vial are all pieces to the puzzle that Don races to fit together before anyone else dies. In the desert of New Mexico, the bayou country of Louisiana, the mean streets of Memphis, and small towns in South Carolina and Kentucky, a haunting mystery unfolds as Donald Youngblood uncovers a startling secret from Desert Storm that haunted the seven men who shared it."--AMAZON / https://dc.etsu.edu/alumni_books/1003/thumbnail.jpg