The purpose of this study was to investigate community development through the ward committee structures in the Northern Areas of the Nelson Mandela Bay Municipality. Community development through the ward committees is the key principle in the democratisation process, as well as the promotion of good governance. Community development is an opportunity for both local government and the community to strengthen the democracy that is being enjoyed; and simultaneously to promote accountability. In terms of the Local Government: Municipal Systems, 2000 (Act 32 of 2000), the role of local communities in the particular interests of their municipality must take place, among other things, by the ward councillor – as well as all other suitable procedures, mechanisms and processes set up by the municipality. Ward committees have the power to advise the ward councillor; and as municipal structures, they must ensure that there is always community participation in the sphere of local government. Community participation gives communities the opportunities to express their views, as well as giving them a sense of ownership. The objectives of the study were: - To determine the roles and responsibilities of the ward councillors in terms of the new developmental mandate (the need to encourage the involvement of communities and organisations in local government matters). - To investigate the relations between ward councillors and their ward committees, and between the offices of ward councillors and the general public. - To examine the extent to which ward councillors in the northern areas of the Nelson Mandela Bay Municipality understand the policy and administrative procedures and processes in the municipality, when addressing issues that affect the community. In order to achieve these objectives, it was necessary to review literature on community participation. An empirical search was conducted in wards 10 and 11 in the Northern Areas of Nelson Mandela Bay Municipality. Recommendations were provided which could assist the municipality to effectively make use of the ward committees and the ward councillors. If implemented, these recommendations could also enhance community development through the ward committee structures. Thus, the relationship between the ward committees and the ward councillor should be harmonious; and subsequently, they should also strengthen trust between them. Then the flow of communication will improve.

Around the globe, towns and cities are growing rapidly in developing countries due to migration. The rate of urban growth outweighs job creation and the ability of most governments to provide basic services and infrastructure. The process of migration often precipitates into high levels of poverty and hunger, leading many urban dwellers to engage in agricultural activities to help themselves in satisfying their food need. The context of the research area is the NMBM townships where urban agriculture projects are taking place. There are three urban agriculture projects that were selected for this study and these are located in three different townships within the NMBM. Two of these projects are located in the Port Elizabeth area, which are the Emmanuel Haven Hydroponics Project, which is located in Motherwell Township, and the Walmer Hydroponics Co-operative that is in Walmer Township. The third project is located in the Uitenhage area near Kwa Nobuhle Township and that is the Tinarha Agriculture Tourism Initiative (TATI). The discussion in this research focuses on the NMBM poverty alleviation projects in the form of urban agriculture as a key driver of LED. The discussion also focuses on different factors that are required for urban agriculture projects to be effective and sustainable in the NMBM. Five project participants from each project responded to a structured questionnaire. Two municipal officials, the Agricultural Technician and the Urban Agriculture Director were interviewed and responded to a separate structured questionnaire. The third official, Assistant Director for Economic Development and Recreational Services was not interviewed but completed a questionnaire. The aim of the interviews was to determine the following from the project participants: (i) The impact of the projects in their livelihood; (ii) The role of the projects in creating employment; (iii) The views of the project participants regarding the sustainability of the projects. vi The aim of the interviews was to determine the following from the municipal managers: (i) The approach of the NMBM to urban agriculture initiatives as a LED strategy; (ii) The role of NMBM to ensure sustainability of the urban agriculture projects. The theoretical base that underpins this research hinges on four theoretical approaches: the basic needs approach, the people-centred development approach, the participation approach and the sustainable development approach. The research method that was chosen for this study is qualitative method included the following data collection instruments a literature review, a documentary analysis, a survey using questionnaires and interviews with project participants and municipal officials responsible for urban agriculture in the NMBM. The literature review formed the conceptual basis against which the information gained from documentary analysis, interviews and questionnaires were analysed. The projects that participated in the study were formed, amongst others, to alleviate poverty, thereby serving one of the basic needs which is food. Food is one of the basic needs in terms of Maslow‟s Hierarchy of Needs. The data collected in this study revealed that the three projects helped the project participants a great deal in meeting their basic needs, especially the food need. Therefore, there is a direct connection between the Basic Needs theory and the rationale behind the formation of these projects. In conclusion, the researcher has been able to draw a link between the theoretical underpinnings of the study and the practice as represented by experiences of the group sample. The researcher has also been able to demonstrate how the aims and the objectives of the study have been met.

The technical and vocational education and training, (TVET) sector has shown a rapid growth since 1998 in South Africa. This sector aimed to provide education and training to empower the youth of South Africa. Policies were established and put in place to manage students’ attendance, however, absenteeism seemed to be on the rise. This study aimed to explore factors influencing students’ absenteeism and recommend strategies to address the factors influencing students’ absenteeism at a TVET College in Nelson Mandela Bay District. In an attempt to address the aim of this study, a qualitative research approach was employed and a case study method was used. Data were collected by means of focus group interviews, semi-structured interviews and document analysis. The findings of this study revealed that student absenteeism was caused by students’ factors, college-related factors and socio-economic factors. This study revealed that National Student Financial Aid Scheme (NSFAS) was the major contributing factor in students’ absenteeism due to delayed payments. With respect to the negative impacts of students’ absenteeism, the findings of the study further revealed that lecturers are experiencing hardships in completing the syllabi on schedule time. The result revealed that student attendance policy was ineffective to manage student attendance. This study recommended that the TVET college should exercise discipline to students and establish a disciplinary committee. This will ensure that the students adhere to the attendance policy and improve students’ attendance. / Educational Management and Leadership / M. Ed. (Education Management)

The Church and clergy, during Apartheid played a significant role in the South African political process. It was possible to divide the church into three distinct groups, pro-government, anti-government and neutral churches and clergy. The Dutch Reformed Church because of its close association to the National Party was often dubbed the “National Party of Prayer.” They played an important role in providing moral legitimacy for the regime. On the other hand, church leaders including Allan Boesak and Desmond Tutu were synonymous in their fight against apartheid. The Church still plays a significant role in a democratic South Africa. By virtue of Stats SA 2011 which states that just under eighty percent of South Africans have Christian affliations. However, democratic South Africa has secular constitution which clearly indicates the separation between church and government. Clergy find themselves in an ambiguous situation in a ‘secular state.’ What exactly is the broader role of the Church and in particular clergy in democratic ‘secular’ South Africa? The ambiguity is also fuelled by politicians who often request clergy’s participation in the political process and on other occasions state that clergy should keep to “church business” Part of this enquiry is be answered by asking clergy what they believe their role is. In 2014 a selection of Christian leaders in the Nelson Mandela Bay area decried the governance in the NMBM and South Africa in general. It is to be seen as awakening of clergy in the political process. The objectives of the study are as follows: to look at how Christian religious leaders construct their role in a post-apartheid context with a specific focus on the NMBM, to capture the views of government and political parties1 on what role the Church should play in post-apartheid South Africa, A comparative thematic analysis to determine if there are any similarities or differences in how the Church perceives their political role vis-à-vis the perception of government.

Sustainable agriculture is explained by Reddy (1995: 22) as the ability for agricultural projects to produce crops and at the same time be able to maintain production without failing. With growing populations in urban areas, the importance of urban agriculture has become increasingly important. This research aims to study the factors that contribute to the success and failure of selected urban agricultural projects within the Nelson Mandela Bay by looking at how the community benefits from two selected community projects. It is however important to note that there are various factors contributing to the success and failure of any project. This research looks into the viability of the environment that the projects are in, the level of community membership, ownership structures, how messages are communicated between stakeholders, and the purpose of the project as well as the resources available to see the project through. Urban agriculture becomes a very important practice to the urban poor, as it subsidizes household income when the produce is sold and reduces expenditure when it is consumed (Kirkland, 2008: 23). Zooming into the Nelson Mandela Bay, it is evident that this practice is also beneficial for the communities in which the projects operate, however, challenges such as theft make such projects dependent on funders and donors.

South Africa has been experiencing service delivery protests especially in the African communities. These protests are a manifestation of conflict and dissatisfaction of communities in the ruling party in government. In order to reduce conflict, it is critical that the ruling party in government addresses the basic needs of these communities as the people start to lose confidence in the government. The study seeks to investigate whether service delivery protests could be prevented through improved provision of basic services in the communities, focusing in the New Brighton Township community, in Nelson Mandela Bay Municipality as the area of study. The provision of basic services is important for the livelihood of any community. The study analyses the extent to which poor service delivery can lead to community conflicts or revolt against the ruling party in government. Some areas of New Brighton Township community are experiencing a backlog of basic service delivery. Members of this targeted community fall within the previously disadvantaged category and expected the ruling party in government to meet their basic service needs. Chapter one provides an introduction which gives a brief overview of the study, problem statement, aims, research objectives and questions, preliminary literature review and research methodology to be employed by the study. Chapter two provide a literature review of community conflicts in relation to basic service delivery needs and peoples’ expectations. Chapter three provide the legislative framework for the developmental local government and the role of section/chapter nine (9) institutions especially the Public Protector’s role in relation to conflict. Chapter three will also provide reasons for the establishment of Local Municipalities. Chapter four provides proposals for the approaches and strategies to eliminate conflicts and policy implications. The chapter also provide an analysis of the participants’ responsesfrom the questionnaires. Chapter five will be a summary with concluding remarks and recommendations, as proposals with mitigating measures arising from the research.

Managing cultural differences in today’s work environment has received the attention of researchers all over the world. What has received far less attention is the managing of the cultural differences between service provider workers and customers and how this is perceived to lead to achieving great service quality. This research project focuses on the cultural differences between culturally diverse South African service provider workers and South African customers, with some reference to international customers. The questionnaire used in this research includes questions embodying the service quality instruments developed by Parasuraman, Zeithaml, and Berry (1988) and Hofstede’s (1991) cultural dimensions. The questionnaire was completed by 81 students of the East Cape Midland College in the Nelson Mandela Metropole. A Pearson’s correlation coefficient was calculated for each service quality instrument and each cultural dimension. The resulting correlation coefficients were analysed and a positive or negative correlation between each service quality instrument and each cultural dimension is shown. The implications of each positive and negative correlation are shown and how it impacts on perceived service quality delivery. The implications for service quality management are shown, followed by recommendations for the management of a culturally diverse workforce.

Thesis (M.Com (Economics and Economic History))--Rhodes University, 2006.

This dissertation represents one of the limited South African studies that attempts to estimate the recreational value of the identified set of bathing beaches within the local municipal area of the Nelson Mandela Bay (NMB). More formally, this research presents the findings of selected stated preference study used for the monetary measurement of the benefits of the improvements to the NMB bathing coastlines. Using the choice experiment method, this dissertation examines the beach users’ preferences for beach management at various beaches in NMB. The choice experiment analysis was designed to elicit individuals’ willingness to pay for the selected changes. The results are used to assess the relative importance of each beach characteristic identified. The survey is implemented on the users of beaches in NMB. The beach characteristics or attributes by focus group discussions were namely (1) bathing water quality (2) public safety by means of visible policing (3) the presence of dog mess on beaches and (4) availability of lifeguards on duty. The monetary attribute selected by focus groups as most appropriate was an additional environmental water charge. The five attributes had varying levels, one corresponding to the current scenario (status quo) and the other levels to the marginal change. These attributes and their levels were combined to generate different management options, each associated with a 'monetary price'. Respondents were asked to choose their preferred alternative within the choice sets, each consisting of three management options where one alternative was the status quo. The estimation strategy consisted of estimating a conditional logit model. Results revealed that people are willing to pay to (1) keep the water quality at the excellent current level (2) for improvements in public safety through visible policing (3) the continued of the presence of dogs on beaches and (4) for an increase in the number of lifesavers on the bathing beaches. The findings of the analysis are used to inform the Nelson Mandela Bay Metropolitan Municipality (NMBM) on the improvements most preferred by beach users in the context of beach management.

The aim of this research is to evaluate the efficiency of service delivery in specific communities, namely Wards 22 and 36, in order to assess whether residents of those communities understand the service delivery process and whether there is enough communication and relationship within the councillors and residents. It is aimed at looking at the relationship between ward councillors and the residents of the community that they are given to represent. Service delivery is something that South Africa has been battling with for years. As much as there is progress within our country, a lot still needs to be done in order to satisfy the citizens of this country. That is where the purpose of this research thus come in, it looks at what the municipality has done to assist its people in matters that are urgent, such as housing, running water and electricity, to name a few. As stated above, this research looks at the implementation, or lack thereof of the municipality, on things that they had said they would attend to in the two wards, ward 22 and ward 36.