Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-04-17T19:05:19Z No. of bitstreams: 1 ThiagoFerreiraLopesDissertacao2015.pdf: 1405460 bytes, checksum: 129ad19fc44bf922d85dac42cc3ac6d8 (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-04-17T19:05:40Z (GMT) No. of bitstreams: 1 ThiagoFerreiraLopesDissertacao2015.pdf: 1405460 bytes, checksum: 129ad19fc44bf922d85dac42cc3ac6d8 (MD5) / Made available in DSpace on 2017-04-17T19:05:40Z (GMT). No. of bitstreams: 1 ThiagoFerreiraLopesDissertacao2015.pdf: 1405460 bytes, checksum: 129ad19fc44bf922d85dac42cc3ac6d8 (MD5) Previous issue date: 2015-08-27 / The constantly rising business opportunities has forced IT to move toward an adaptive utility model by adopting the cloud computing model, in most cases, due to the speed and low cost offered by this model. However, there are still some issues that are not clear in the adoption of this model, both for customers and for service providers that still experience difficulties in specific segments calls that require the processing of large loads, specific issues related to security, laws and regulations. This research presents the specific requirements that must be considered in preparing the service contract with the cloud computing provider to the Federal Public Administration. With these requirements, evaluations were made of notices published in recent years in order to verify that the requirements were found used or not. / O constante aumento das possibilidades de neg??cio for??ou a tecnologia da informa????o a se mover em dire????o a um modelo de utilidade adaptativo com a ado????o do modelo de computa????o em nuvem, na maioria dos casos, devido ?? agilidade e baixo custo oferecidos por este modelo. Entretanto, ainda h?? pontos que n??o est??o claros na ado????o deste modelo, tanto para clientes quanto para os provedores do servi??o, que ainda demonstram dificuldades para atendimentos de segmentos espec??ficos que exigem o processamento de grandes cargas, quest??es espec??ficas relacionadas com a seguran??a, leis e regulamenta????es. Esta pesquisa apresenta os requisitos espec??ficos que devem ser considerados na elabora????o do contrato de servi??o com o provedor de computa????o em nuvem para os ??rg??os da Administra????o P??blica Federal. De posse destes requisitos, foram feitas avalia????es de editais publicados nos ??ltimos anos para verificar se os requisitos encontrados foram utilizados.