In order to effectively design an automated office system, it is necessary to understand the nature of office procedures and interactions. In the design of any office system, characterization and formalization of the information flow through the office are important factors in the attainment of effective system design. A model has been developed by defining office components and their representation in terms of system objects, attributes and relations. The model is based on a set of rules specified in a manner that supports analysis of system completeness and consistency. The model representation has been combined into an office specification system which consists of a specification language and analysis software. Using the system presented, information flow through an office can be characterized and formalized. The system provides the capability of categorizing data into one of a number of data types and of tracking data as it travels through an office. These capabilities provide information necessary to eliminate redundant data, indicate incomplete data, and specify useless data. Through the use of analyzer reports and analysis software, system completeness and consistency are determined.

The purpose of the study was to analyze the 1973 and 1975 vocational business and office education graduates trained in the intensive office laboratory, the data processing laboratory, and the cooperative office education programs in Region VI of the State of Indiana. Tables were constructed to display aggregate and detailed data pertaining to:1. employment status of graduates2. reasons for graduate unemployment 3. length of time graduates have beenemployed4. satisfaction of the graduates withcurrent employment5. perception of the graduates of thehigh school vocational programs6. number of graduates continuing posthigh school training7. type of institutions serving thegraduates post high school trainingneeds8. occupational classification of the employed vocational business and office education graduates9. graduate participation in the Office Education Association.So that the purpose of the study could be met, all 577 vocational business and office education graduates were surveyed. The data was based on a return of 365 questionnaires or a 68.9 per cent return. A questionnaire was developed and field tested. After the graduates returned the questionnaire, questionnaires were mailed to the employers of the graduates employed in an office occupation to determine the validity of the data collected.Some of the findings are:1. Sixty-nine per cent of the graduates were employed, twenty per cent were not seeking employment, and eleven per cent were seeking employment.2. Over seventy-six per cent of the employed graduates were employed in office occupations and fifty-three per cent were still employed in the first employment position.3. Fifty-four per cent of the employed graduates were employed within the same geographic area where the vocational training was provided and forty-six per cent had been employed longer than thirteen months.4. Seventy-one per cent of the unemployed graduates had been employed since graduation.5. Twenty per cent of the employed cooperative office education graduates and twenty per cent of the intensive office education graduates were employed as secretaries.6. Twelve per cent of the data processing graduates were employed as computer operators and twelve per cent as key punch operators.7. Fifteen per cent of the employed graduates and forty-three per cent of the unemployed graduates were enrolled in post high school training.Based on the data, some of the conclusions are:1. The vocational programs currently underway must be meeting the needs of the graduates since more than ninety per cent of all vocational business and office education graduates within Region VI have been employed.2. Vocational programs are training students for employment positions which meet the desires of graduates since more than seventy-five per cent of the respondents working in office occupations were satisfied with the current employment position.3. The vocational programs must be providing the necessary training within the current vocational business and office education programs since more than ninety per cent of the graduates working in office positions indicated that they were adequately prepared for the position.Following are some of the recommendations of the study:1. A comprehensive longitudinal follow-up study should be conducted on the vocational graduates that follows the progression of the graduatesin and out of the labor market and post-secondary education institutions.2. Follow-up studies should be conducted every one and three years and a standard questionnaire should be adopted by the Indiana State Department of Public Instruction.3. A follow-up study should be conducted with the employers of the vocational graduates to ascertain the extent of employer satisfaction with the job competence and performance of the graduates.

Thesis (M.S.)--West Virginia University, 2004. / Title from document title page. Document formatted into pages; contains xii, 88 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 87-88).

A study to determine if the commercial department is providing business men with adequate training.

Because no attempt is made in this study to determine the degree of difficulty in learning to perform the various areas of clerical typewriting, no definite recommendations for revising the training schedule in the high school second-year typewriting class will be made. / Master of Science

This dissertation presents the GDI (Goal Directed Interface) approach to the user interface for office systems. The primary objectives of the approach are to create an interface that (1) requires little user training and (2) tries to perform higher level task activities (ex. 'schedule a meeting') that have been excluded from computerization in the past. The GDI technique (1) postulates a simple model of the office environment consisting of persons, things, and processes, and a decomposable goal set, (2) represents knowledge in the office environment through rules, frames, and scripts, and object-oriented programming techniques, (3) creates an iconic visual representation consisting of persons, things, and processes that closely mimics the user's 'mental model' of the office world, (4) requires that the user's own 'person icon' be present for all interactions so that actions appear to take place in a user controllable context (the user's icon is, literally, in the interface), (5) provides a 'selection window' through which the user communicates his/her goal by grouping relevant icons, (6) uses a rule-based expert system to examine an icon configuration and, through its expertise, derives a user goal (despite ambiguous or faulty icon placements), (7) attempts to complete the user goal through the use of scripts and multiple expert systems.

Thesis (Magister Technologiae)-Vaal University of Technology, Discipline Office Management & Technology / The objectives of this research project were primarily to determine the requirements of commerce and industry for competent office managers, to contribute to the curriculum development of information administration, to facilitate action learning (AL) in information administration, and by making changes in training to empower learners to become competent office managers. The influence of training and development of office managers is explained. The National Qualification Framework (NQF) integrates training and education in business and management on all levels. An important aspect is, that professional institutes, education and training institutions and other stakeholders, are combining experience to collectively benefit learners, employers, professions and the economy as a whole. A combination design of both quantitative (traditional) research and qualitative (action) research, including two questionnaires (open-ended and closed), interviews, observations, focus groups and a case study, were used. This study proved the relevance of office management education, by way of the demand for a formal qualification by commerce and industry, as a primary result of the phenomenal change in technology and the need for multi-skilled office managers. A contribution to the training of office managers concerning the following aspects was made: A profile for an office manager, as well as highlighting the need for training, curriculum development, and portfolio development

Typescript (photocopy). / Digitized by Kansas Correctional Industries / Department: Computer Science.

This thesis sets out to explain how spheres of responsibility or competences are assigned in the administration of government functions in order to assess the ways in which archivists can come to terms with increasingly rapid rates of administrative change in the performance of their work. It examines statutes and government publications to present a picture of the evolution of the competence of agencies of the government of Canada given responsibility for carrying out activities in administration of the function of agriculture. It is found that knowledge of the assignment of functional responsibility is essential to a number of archival tasks. It is vital to know all the bodies participating in carrying out the function when appraising records. A vital part of identifying the external structure of a fonds lies in determining the competence of the agencies creating records in it, and this knowledge must be effectively communicated in archival description. Finally, the concepts of function, competence, and activity, if clearly understood, can guide the development of vocabularies to assist users of archives to find loci of administrative action relevant to searches they are undertaking. Accumulating information about the functions, competences, and activities of organizations and keeping it current can serve many purposes in the administration of records during the entire life cycle. Organizations need this information to control and provide access to records for administrative purposes and to facilitate secondary access under freedom of information and privacy legislation or for historical research purposes. The method of analyzing how functional activity employed in this study can be used for all government organizations in Canada.

No description available.