The objective of this research project is to determine, by means of an exploratory study, which factors in Regional Offices of the National Department of Public Works, influence the success of unplanned maintenance on property. The report has been divided into five chapters. Chapter one consists mainly of the introduction, statement of the problem, hypothesis and delimitations and background of this report. Chapter two contains the literature review. Chapter three contains the research methodology and a practical investigation. Chapter four presents the collection and analysis of data. In the last chapter of this report, chapter five, the summary, conclusions and recommendations are presented. / Thesis (MSc (Project Management))--University of Pretoria, 2004. / Construction Economics / unrestricted