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A Study on the Relationships among Organizational change perception, Job Satisfaction, and Job Performance of Industry Technicians: The Moderating Effect of Perceived Organizational SupportChen, Chin-Cheng 14 February 2011 (has links)
Abstract
High-tech manufacturing industries face shorter product life cycle increasingly. Application of new technology is also changable. Organizations need to have the characteristics of flexibility and quick response. With the international competition environment, organizational change will become normal in business management practices. Organizational change management becomes a very important issue of the overall business operation.
The excellent technicians of high-tech industry are the key indicators of competitive advantage. How to play and enhance the efficient technical staffs, and create other related performance issues will be discussed. Therefore, the study aims to review literature, survey, collect and analyze relevant information on the view of human capital development. This study has explored the relationships of organizational change, job satisfaction, and job performance of the technical staffs in the changes environment. In addition, the study also explored the perceived organizational support of the technical staffs as a moderator between the organizational change perception and job satisfaction.
For the purposes of the study, the questionnaire survey was conducted for the employees of the C electronic company technicians, where the job performance questionnaires were designed for pairs of supervisor and technician. A total of 61 supervisor questionnaires and 287 staff questionnaires were returned. The results of this study are as follows:
1. Technicians¡¦ organizational change perception is
positively and significantly affected their job
satisfaction.
2. Technicians¡¦ job satisfaction on their job
performance is not significant. According to the
previous studies, there is an unstable relationship
each other.
3.Technicians¡¦ perceived organizational support does
not have significant moderating effect between
organizational change perception and job
satisfaction.
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