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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

New Challenges of Organizational Communication: Technology and Organizational Restructuring in the 21st Century

Wang, Ting 01 January 2008 (has links)
The contemporary world challenges many traditional notions about the nature of organizations (Neher, 1997). Today, organizational structures with more complicated communication have appeared, such as "networks" and "virtual organizations." New technology brought about these changes by overcoming limited resources and locations. Without instantaneous computerized communication, complicated global organizations could not exist. The relationship between organizational structures and new technology has been of primary importance for managers designing hierarchical structures. Organizations must continue to meet the challenge of incorporating new technology into their companies. In this study, twenty employees from Fortune 500 companies were selected to participate in pre-questionnaires and telephone interviews. The data was summarized into eleven categories focusing on three research questions: Employee perceptions of reengineering organizations, adoption of new information communication technology, and the relationship between technology and organizational structure. The findings revealed more complicated communication occurring within organizations reflected through the adoption of information communication technology. Although information flow in most organizations remained vertical from top down, upper level managers were able to bypass mid-level managers and communicate directly with employees and vice versa. This showed the emergence of new organizations featuring less hierarchical structures.

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