The thesis deals with verbal communication skills based on a respectful and partnership approach to students, through a multi-case study of two selected teachers at lower-secondary schools. The theoretical part is devoted to human communication, especially in terms of verbal and also marginally in terms of nonverbal. Introduces and describes the principles and tools of respectful, partnership and immediate communication. It draws attention to the possible effects of the disrespectful and authoritative approach of teachers on pupils' problematic behaviour and their ability to learn. The practical part, through a questionnaire survey and analysis of video recordings of lessons, presents the results of the influence of a respectful and partnership approach on the overall atmosphere in the classroom. In reference to the theoretical part of the work, it provides examples of transcribed monologues and dialogues containing elements of a partnership and respectful approach. Based on the triangulation of data, it was found out which elements of respectful and partner communication teachers use in their practice, and it was also proven that the application of these elements positively affects the atmosphere in school classrooms. Finally, the analysis of the questionnaire survey confirmed that teachers...

The thesis deals with the ethical principles of multidisciplinary cooperation with family at the case conferences of social and legal protection of children. The objective was to establish the essential ethical criteria for using the partnership approach and paternalism in social work with family on the example of the case conferences of Authority for Social and Legal Protection of Children and submit critical reflection of practice of conferences in light of ethical principles. Keywords Social work, family, ethical principles, multidisciplinary cooperation, case conference, best interest of the child, paternalism, partnership approach

The purpose of this dissertation was to identify factors that contribute to the sustainability of rural water supply facilities (WSFs). Twenty-four interviews were conducted: 16 from rural communities and 8 from water supply agencies. Key findings are that in order to achieve sustainability of WSFs, there is need to ensure that (1) there is an effective community organisation; (2) communities have the ability to operate and maintain WSFs; (3) communities are able to raise adequate user fees for purchasing spare parts; and (4) that there is a strong backup support at the district level to carry out major repairs. Major threats to the sustainability of WSFs include high poverty levels in communities, weak institutional framework and inability of communities to handle major breakdowns. / Social Work / M.A. (Social Work)

The purpose of this dissertation was to identify factors that contribute to the sustainability of rural water supply facilities (WSFs). Twenty-four interviews were conducted: 16 from rural communities and 8 from water supply agencies. Key findings are that in order to achieve sustainability of WSFs, there is need to ensure that (1) there is an effective community organisation; (2) communities have the ability to operate and maintain WSFs; (3) communities are able to raise adequate user fees for purchasing spare parts; and (4) that there is a strong backup support at the district level to carry out major repairs. Major threats to the sustainability of WSFs include high poverty levels in communities, weak institutional framework and inability of communities to handle major breakdowns. / Social Work / M.A. (Social Work)