Performance-based maintenance contracts differ significantly from material and method-based contracts that have been traditionally used to maintain roads. Road agencies around the world have moved towards a performance-based contract approach because it offers several advantages like cost saving, better budgeting certainty, better customer satisfaction with better road services and conditions. Payments for the maintenance of road are explicitly linked to the contractor successfully meeting certain clearly defined minimum performance indicators in these contracts. Quantitative evaluation of the cost of performance-based contracts has several difficulties due to the complexity of the pavement deterioration process. Based on a probabilistic analysis of failures of achieving multiple performance criteria over the length of the contract period, an effort has been made to develop a model that is capable of estimating the cost of these performance-based contracts. One of the essential functions of such model is to predict performance of the pavement as accurately as possible. Prediction of future degradation of pavement is done using Markov Chain Process, which requires estimating transition probabilities from previous deterioration rate for similar pavements. Transition probabilities were derived using historical pavement condition rating data, both for predicting pavement deterioration when there is no maintenance, and for predicting pavement improvement when maintenance activities are performed. A methodological framework has been developed to estimate the cost of maintaining road based on multiple performance criteria such as crack, rut and, roughness. The application of the developed model has been demonstrated via a real case study of Miami Dade Expressways (MDX) using pavement condition rating data from Florida Department of Transportation (FDOT) for a typical performance-based asphalt pavement maintenance contract. Results indicated that the pavement performance model developed could predict the pavement deterioration quite accurately. Sensitivity analysis performed shows that the model is very responsive to even slight changes in pavement deterioration rate and performance constraints. It is expected that the use of this model will assist the highway agencies and contractors in arriving at a fair contract value for executing long term performance-based pavement maintenance works.

For the last two decades, the road maintenance concept has been gaining tremendous attention. This has brought about new institutional changes, predominant of which is the challenge for maintenance managers to achieve maximum performance from the existing road system. Such challenge makes it imperative to implement comprehensive systems that measure road maintenance performance. However, the road maintenance performance measurement systems developed and implemented by researchers and state departments of transportation (DOTs) mainly focus on the effectiveness measures, e.g., the level-of-service. Such measurement systems do not sufficiently elaborate on the efficiency concept, e.g., the amount of resources utilized to achieve such level-of-service. Not knowing how "efficient" state DOTs are in being "effective" can lead to excessive and unrealistic maintenance budget expectations. This issue indicates the need for a performance measurement approach that can take the efficiency concept into account. Another important concept that is not investigated in the current road maintenance performance measurement systems is the effect of the environmental factors (e.g., climate, location, and etc.) and operational factors (e.g., traffic, load, design-construction adequacy, and etc.) on the performance of the road maintenance process. This issue, again, indicates the need for a performance measurement approach that can take such external and uncontrollable factors into account. The purpose of this research is to develop and implement a comprehensive framework that can measure the relative efficiency of different road maintenance strategies given the (i) multiple inputs and outputs that characterize the road maintenance process and (ii) uncontrollable factors (e.g., climate, traffic, etc.) that affect the performance of such process. It is challenging to measure the overall efficiency of a process when such process is a multiple input-multiple output process and when such process is affected by multiple factors. To address this challenge, an innovative approach to efficiency measurement, Data Envelopment Analysis, is used in this research. It is believed that this research, by taking the efficiency concept into account, will significantly improve the ways that are currently used to model and measure the performance of road maintenance. The findings of this research will contribute new knowledge to the asset management field in the road maintenance domain by providing a framework that is able to differentiate effective and efficient maintenance strategies from effective and inefficient ones. / Ph. D.

Performance based contracting in the transportation arena is a rather recently implemented concept which has a few number of applications in the United States up to date. Nonetheless, the US Department of Transportation has vigorously promoted (by issuing memorandums to be distributed to the Highway Agencies and State Departments of Transportation) the conversion of traditional contracts to performance based contracts to reach a goal of 80% of the service contracts and actions being performance based by the end of fiscal year 2004 (Tomanelli 2003.) Virginia Department of Transportation (VDOT) has been one of the first state agencies that took the initiative of using a performance based contract for the maintenance of a portion of its interstate highway system. This initiative resulted in the establishment of the 'Comprehensive Agreement for Interstate Highway Asset Management Services' between VDOT and a private contractor in 1996 which resulted in the privatization of highway maintenance services. One of the important aspects of this contract related to this research is that it does not encompass any warranty clauses. In other words, the contractor does not provide any warranty to the VDOT for the services it is obligated to undertake. The contract is mute in this subject, making the contractor incur no liability for the underperformance of the maintenance activities. According to this research, this might lead to some cases which VDOT would not be willing to encounter. Just like performance based contracting, the use of warranties in highway contracts in the United States is a quite new concept which mainly dates back to 1995. There are different views possessed by different parties about the possible outcomes of implementing warranties in highway contracts. Nonetheless, this research proposes that the incorporation of warranty clauses into the VDOT issued performance based road maintenance contracts is vital to ensure the quality and durability of the work after the project completion. According to this research, warranty clauses, if developed carefully, give the contractor the motivation to implement superior maintenance practices to improve the overall conditions of the assets during the contract period. This is done in order to lengthen the life of each asset item and achieve the long term performance. Ultimately, the incorporation of warranty clauses is believed to reduce the risk imposed upon VDOT. Within the context of the discussion presented above, this research first illustrates that the complete satisfaction of one of the parties (VDOT) may be in question due to the absence of the warranty clauses within the contract, then lists and explores the benefits that would/may be gained by the incorporation of warranty clauses into the contract, and finally develops a warranty clause template and proposes it to be used in the future performance based road maintenance contracts issued by VDOT. At the bottom line, this study aspires to help the party in question (VDOT) to reduce the risk imposed upon it and to improve the future performance based road maintenance contracts it will issue. This research uses the VDOT contract as a baseline to define the problem and to propose a solution (i.e. the developed warranty clause template) for that. Nonetheless, some of the principles and approaches used during the development of the warranty clause template can also be referred to for the development of warranty clauses for the performance based road maintenance contracts issued by the other state DOTs. / Master of Science