Tyrimo tikslas: nustatyti statutinių pareigūnų įsitraukimo į darbą, organizacinio pilietiškumo bei subjektyviai vertinamos darbo atlikimo kokybės ryšius bei nustatyti ir palyginti statutinių pareigūnų įsitraukimo į darbą ir organizacinio pilietiškumo prognostinę vertę subjektyviai vertinamai darbo atlikimo kokybei bei atskiriems jos aspektams (darbo užduočių atlikimo kokybei, darbuotojų vaidmens atlikimo kokybei). Tyrime dalyvavo 148 Kauno mieste dirbantys policijos pareigūnai. Buvo apklausti 86 statutiniai pareigūnai vyrai ir 62 statutinės pareigūnės moterys. Statutinių pareigūnų įsitraukimas į darbą buvo matuojamas pritaikyta imčiai ir modifikuota įsitraukimo į darbą skale (Lorance ir Mortimer, 1985). Statutinių pareigūnų organizaciniam pilietiškumui išmatuoti buvo panaudotas faktorizuotas organizacinio pilietiškumo klausimynas (Podsakoff ir MacKenzie, 1989) ir altruizmo, sąžiningumo, kilnumo bei pagarbumo subskalės (faktoriai). Subjektyviai vertinamai darbo atlikimo kokybei išmatuoti buvo naudojamas R. A. Roe, A. Zinovieva, I. L. Dienes ir L. A. Ten Horn (2000) matavimo rinkinys. Šis rinkinys leido išmatuoti statutinių pareigūnų darbo atlikimo kokybę bei atskirus jos aspektus: darbo užduočių atlikimo kokybę, darbuotojų vaidmens atlikimo kokybę. Pagrindiniai tyrimo rezultatai parodė, kad didėjant statutinių pareigūnų įsitraukimui į darbą, didėja jų organizacinis pilietiškumas bei tokie jo aspektai kaip altruizmas, sąžiningumas ir pagarbumas bei gerėja subjektyviai vertinama... [toliau žr. visą tekstą] / The aim of the research was: to identify the relationship between job invovement of statutory officers, organizational cityzenship and subjective evaluation of the job performance quality and identify, if job involvement and organizational cityzenship of statutory officers were able to predict their subjective evaluation of the job performance quality. The partizipants of the present study were 148 statutory officers ( police officers) from Kaunas (62 females and 86 males were questioned). The job involvement of statutory officers was evaluated with the modified Job Involvement Scale (Lorance ir Mortimer, 1985). The organizational citizenship of statutory officers was evaluated with Organizational Cityzenchip Questionaire (Podsakoff ir MacKenzie, 1989). The factors of organizational citizenship allowed to explore altruism, conscientiousness, sprotsmanship and respectful citizenship of statutory officers. The measurement set by R. A. Roe, A. Zinovieva, I. L. Dienes ir L. A. Ten Horn (2000) was used to research the subjective evaluation of job performance quality in general, task performance quality and in – role performance quality. Major outcomes of the research showed that increasing the statutory officers' involvement in job, increase their organizational citizenship (altruism, conscientiousness, respectful citizenship) and improving the subjective evaluation of job performance quality in general, work tasks performance quality and the in-role performance quality. The... [to full text]

Theoretical part: measurement of process performance in quality management system according to ISO 9001 Applied part: description of agency, processes, current BSC methodology, suggested new BSC methodology according to new strategy

The diploma thesis examines the influence of established quality management system to improve processes and to further improve the performance of selected company VHL Ltd. Related analyzes and their results are considered as the main goals of the thesis. The first theoretical part of the thesis compares current approaches to quality management and explains basic terms. Introduction to the practical part is the characteristic of the chosen company. Next step is analysis of the impact of the system's implementation and comparison to the precertification state. Analysis uses CMMI model for measuring the maturity of processes. The results of the analysis are used to additional process improvement based on potential improvement. Identified constraints, which are limiting higher business performance, will be subject of the design solution to overcome them. The greatest benefits of the thesis is practical application of the technique for increasing business performance and determining whether quality management system using ISO 9001 will improve the processes.

Produzierende Unternehmen benötigen Lösungen, um neue Produkte immer schneller auf den Markt zu bringen und wettbewerbsfähig zu bleiben. Die Herausforderung dabei ist, dass die drei OEE-Komponenten Verfügbarkeit, Performance und Qualität im Vergleich zur reinen Serienproduktion nicht sinken. Es muss zudem ein attraktiver Return of Investment (ROI) und eine möglichst niedrige Time-to-Market (TTM) für neue Produkte oder Produktänderungen gewährleistet sein. Nur so lässt sich die Individualisierung von Massenprodukten im großen Stil wirtschaftlich umsetzen. Die Digitalisierung aber reicht nicht aus, um beide Anforderungen zugleich umzusetzen. Dazu gehören auch intelligente Transportsysteme, mit denen sich adaptive Maschinen und Anlagen für eine flexible und wirtschaftliche Produktion herstellen lassen. [... aus dem Text]

Present highly competitive environment has significantly contributed to the state in which success of entrepreneurial subjects is conditioned among others by their ability to identify and eliminate gaps in their performance as fast as possible. It is inevitably connected with the necessity to know the firm itself, which is one of the unexceptionable condition of reaching and maintaining competitiveness. The dissertation thesis reacts to above shown fact and to generally perceived want of suitable methodology of organizational self-assessment aimed at improvement for small and middle enterprises. The issue of organizational self-assessment is analyzed and assessed complexly in this dissertation thesis. Also less known connections and relationships as to the issue of organizational self-assessment are given here, which provides a desirable comprehensive view. In the dissertation thesis there are also specified relevant definitions relating to the subject of the dissertation thesis. The definitions are specified in mutual relationships, which increases their value in light of their contribution both to theory and to practice. In relation to the analysis of the present state in the sphere of organizational self-assessment, the dissertation thesis introduces the most spread and best known models used for organizational self-assessment. A very important part of the analytical part is created by the determination of basic approaches to organizational self-assessment with closer specification of diagnostically oriented self-assessment. A pivotal part of the dissertation thesis is represented by my own draft of the methodology of organizational self-assessment aimed at formation and maintenance of competitiveness. This methodology is based on diagnostically oriented organizational self-assessment and is intended above all for small and middle manufacturing enterprises that are certified according to the ISO 9001/2000 standard. Submitted methodology was verified with positive result in a middle manufacturing enterprise. The methodology itself is based on a frame model and on an algorithm that should facilitate the implementation and regular realization of the organizational self-assessment.