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Made available in DSpace on 2010-04-20T20:08:24Z (GMT). No. of bitstreams: 0 Previous issue date: 2001-10-23T00:00:00Z / Trata do uso dos dados pessoais integrado aos serviços digitais (e-services), criando um ambiente único para gerenciamento e uso destes, denominado de solução de base de dados pessoal. Além de descrever e caracterizar o ambiente e os componentes desta nova solução, são discutidas ações e desenvolvimentos requeridos para os seus principais habilitadores: humanos, tecnológicos e empresariais. / The main subject of this study is the development of an environment integrating personal data and digital services (e-services), in which we are denominating of Personal Data Base Solution. The solution harmonizes and aligns the personal, business and social interests, through the several specific benefits for each one of these entities, obtained by the common and integrated solution. Besides describing and characterizing solution's environment and components, it is discussed and analyzed actions and developments required for each one of the solution's main enablers: technological, human and business.