Effective schools are a pre-requisite for the transformation of society. However, for schools to function effectively, educators must work to their optimum levels, showing commitment, dedication and enhanced work performance. It is a challenge for school managers and policy implementers to ensure that educator's work performance is enhanced in the workplace. In this study I undertook to investigate factors that influence educator work performance. The rationale for the study took into consideration the constant demands placed on educators. By illuminating the factors that affect educator work performance, it is hoped that educators would receive the necessary support, assistance and guidance from all stakeholders in education so that educators may face and overcome current challenges in education, thus promoting work performance. As a result, educators will be able to execute their roles and responsibilities effectively in a rapidly transforming education environment. This study employed a qualitative research design. Through a process of random sampling, four Primary Schools from the Phoenix-West Ward of the Pinetown District in KwaZulu-Natal were chosen. The informants in this study comprised of eight level one educators. Two educators from each of the sampled schools were chosen through purposive sampling. The data was generated with the use of semi-structured interviews. The data gathered was received, coded and organized into themes, categories and sub-categories. Content analysis was used to analyze the data. The findings revealed that many factors influence educator work performance. Factors such as a good salary and work that is challenging enhance work performance. Praise and recognition, as well as democratic leadership styles by SMT's, also have a positive influence on work performance. Factors associated with poor work performance included, heavy teacher workloads, curriculum uncertainty, stress, favouritism and a lack of teaching resources and equipment. In addition to this, being self-motivated created an inner drive in the informants to perform at optimum levels. School managers should play a fundamental role in offering support, guidance and in motivating educators in the workplace. The study also revealed that there should be a strong bond between the Department of Education as the employer and educators as employees, whereby the Department of Education should implement motivation strategies to enhance educator work performance. / Thesis (M.Ed.) - University of KwaZulu-Natal, Durban, 2009.

Skills shortages in South Africa occur when demand for certain skills exceeds supply, South Africa has a high demand for mathematical, sciences and information technology (IT) related skills (Daniels, 2007:1). Factors such as HIV/AIDS, legislation (for example affirmative action), and rapid growth of the IT sector and the education system are contributing to the continuous increase in the skills shortages rate in South Africa (Daniels, 2007:1). As a result of the skills shortages, South African organisations find themselves competing with international organisations for managerial-level employees, resulting in a ‘war for talent’. This study specifically focussed on the incidence and reasons associated with managerial-level employees’ intentions to leave their KwaZulu-Natal (KZN)-based organisations. In particular, the perceptions of MBA students studying at UKZN formed the focus of this study. The study, both primary and secondary data were collected and analysed. In the study the targeted population were managerial-level employees who were currently working in KwaZulu-Natal-based organisations and who had met the entry requirements of UKZN’s Graduate School of Business (GSB). The purposive sampling technique was used and all the registered MBA students at the GSB of UKZN formed the target population that is, the target population comprised of all 1st year, 2nd year and 3rd year MBA students and there were approached following that same order. In the study it was found that the three CFST sub-components that had the most influence on the managerial-level employees’ decision to leave were aspects of the CFST related to careerpath strategies, management/leadership style and rewards. These results were more clearly supported and given stronger evidence by the rankings of the high scoring samples of the intention to leave (ITL) scale and propensity to leave (PTL) scale which depicted the same three CFST sub-components. Recommendations were made based on the findings of the study that South African organisations have a strong influence on the respondent’s decisions to leave their organisations. It was also recommended that South African organisations should implement effective leadership/management style and should also offer their managerial-level employees competitive remuneration packages. / Thesis (M.Comm.) - University of KwaZulu-Natal, Pietermaritzburg, 2009.

A predominantly authoritarian nature of schooling is still evident internationally and nationally (Maitles & Deuchar, 2007; Harber, 2004; Grant, 2006). In accordance with the Constitution of South Africa, schools in this country need to foster a democratic way of life and principals need to be instrumental in creating, leading and governing democratic schools. Dewey (1916) asserts that if individuals are to pursue and establish a democratic way of life, they must be afforded opportunities to learn the meaning of that way of life. Thus democratic schools play a pivotal role in their contribution to democratic societies (Beane & Apple, 1999; Gutmann, 1987) and to democracy at large. This empirical study explores the experiences and practices of school principals in creating, leading and governing democratic schools in an urban area, south of Durban in KwaZulu-Natal. Situated within an interpretive paradigm, this study is embedded in qualitative research. For a deep understanding of the phenomenon a case study approach was appropriate. Two secondary schools whose principals were willing to participate and which had some characteristics of democratic schools as outlined in the literature review comprised the sample. Data were gathered through observations of the principals. In addition staff meetings, staff briefing sessions and school governing body (SGB) meetings were observed. Semi-structured interviews were conducted and various school documents were reviewed. Findings at both schools revealed that the principals associated democratic schools with the Constitution of the Republic of South Africa, and as such they claimed that democratic schools are linked to democratic principles. At both of the case study schools the respondents made reference to a range of democratic principles. These included shared decision-making, with emphasis on inclusion of all stakeholders, and the need for a shared purpose and shared vision. Both of the schools advanced the notion of democratic schools promoting critical thinking and respecting the rights and dignity of all individuals. Other democratic principles referred to were representation of various stakeholders, democratic schools embracing diversity, the notion of interconnectedness between the school and the community, individuals being accorded equal value, trust, transparency and openness. Thus there was a shared language with regard to the notion of a democratic school. The participants concurred that the principal plays a pivotal role in promoting and practising democracy in the school. At both schools the principals seemed to move away from stereotypical authoritarian behaviour. They viewed leadership as a collective endeavour and promoted participative leadership. This study revealed that at the case study schools, leadership was extended to others in the school community and there seemed to be a flattening of traditional leadership hierarchies. There was also evidence of servant leadership and distributed leadership. Although both principals believed in democratic school governance and were moving towards shared school governance, the learners’ voice in SGB meetings was minimal. However, the respondents concurred that more can be done with regard to inclusion of stakeholders in major decisions. The principals also referred to some challenges that retard the practice of democracy in schools. The embedded nature of democratic principles in shared leadership and democratic school governance is emphasized, and a model for creating a democratic school is presented. In this way, this study can contribute to the growing body of literature on democratic schools. / Thesis (Ph.D.)-University of KwaZulu-Natal, Edgewood, 2012.

This investigative study focused on challenges experienced by novice principals in executing their mandated leadership and management duties. A case study was conducted on four novice principals in the Pinetown District. Two headed a rural primary and high school respectively and the other two, an urban primary and high school respectively. The study investigated challenges experienced by novice principals, how they coped with these challenges and how they enacted themselves as assets to their schools. This qualitative study was located in the interpretive paradigm. Documents review, observations and semi-structured interviews constitute the research instruments for date generation. The study was framed by the distributive theory and the asset-based approach. Local and international scholastic works, on the research topic, were interrogated to seek insights into the progress so far made and determine the agenda to the explored. The analysis and discussion of the generated and presented data led to findings that demystified the world of novice principals. Clearly, they require pre-service induction or orientation, mentoring and coaching should accompany the in-service workshops for contextualisation of the theory learnt and informal networking to glean from the experience of peers. Higher stakeholder involvement and learning should be enhanced through the adoption of distributive leadership and the asset-based approach. The findings were utilised as the basis of making conclusions. It was concluded that capacity building initiatives are key to development even if novice principals are appropriately qualified, possessed accumulated experiences in leadership position as the Head of Department or Deputy principal and prior knowledge. It was also concluded that for the effective and efficient entrenchment of thee DoE’s legislated vision and direction of the democratic system of education, leadership should be shared or distributed. Individual capabilities should be determined and employed in the asset-based approach. Recommendations, informed by the conclusions were presented to facilitate how each theoretical conclusion can be translated into a workable practice in running schools effectively and efficiently. / Thesis (M.Ed.)-University of KwaZulu-Natal, Durban, 2013.