The word 'mentor' is derived from the character Mentor who, according to Greek mythology, was the trusted counsellor ofOdysseus, under whose disguise Athena became the guardian and teacher of Telemachus (Great Illustrated Dictionary. 1984). In today's world changes are taking place at a rapid rate. In addition, the increasing complexity of the working environment has made it necessary that employees have a role model, teacher, coach and trusted counsellor to assist them in coping with these changes. Mentoring has become essential to the development of new and experienced staff and the enhancement of their performance in a challenging environment. This study evaluates the skills needed for a mentor, mentee and organisation to be successful in a mentoring program. In the first section of this document, problems regarding the shortages of power supply currently experienced in South Africa will be clarified. These problems are aggravated by a shortage of skills in the project environment. Mentoring may be a possible solution in the management of this problem. In the second section, a literature study which was conducted to determine which skills are necessary for a successful mentee-mentor relationship, will be discussed. Mentoring can only succeed if a good relationship exists between the mentor and mentee. The two developmental areas upon which mentoring can have the greatest impact on employees in organisations are the career development- and skills development areas. In the third section a case study initiative will be described which involves the implementation of a mentor-mentee relationship in a Project environment. This case study pays specific attention to the effect which certain skills have on the success of a mentor-mentee relationship. / Thesis (M.Com.)-University of KwaZulu-Natal, 2005.

South Africa currently finds itself in a constrained environment. In order to alleviate this constraint, Eskom, the dominant (and state-owned) electricity supplier in South Africa has embarked on an electricity capacity expansion programme. One of the constraints on the capacity expansion programme, as identified by Eskom, is the shortage of skills including that of engineering skills. Firstly, an understanding of the background to the shortage of engineering skills in South Africa and Eskom was gained through literature review. Thereafter, a list of contributors was identified in terms of the skills shortage in South Africa and Eskom. In addition to this local view of the engineering skills shortage issue, the author of this dissertation supplemented this with a review of international literature. The issue was then documented using systems thinking diagramming techniques which eventually culminated in the development of a draft systems dynamics model of the shortage of engineering skills in Eskom for the capacity expansion effort. Once the draft system dynamics model was developed, the author of this dissertation conducted one-on-one interviews with staff members who represented the stakeholders in the engineering skills shortage issue for Eskom's capacity expansion programme. This enabled the author of this dissertation to share his understanding of the problem with the interviewees and to gain an improved understanding of the issue by listening to the interviewees. Thereafter, this improved understanding was utilised to update the systems dynamics model. Finally, this updated model was utilised to perform an analysis to determine the leverage points to alleviate the engineering skills shortage problem in Eskom's capacity expansion programme. The literature survey suggested that mentorship, retention of current engineering skills and improving the image of engineering (in general) should be pursued to alleviate the shortage of engineering skills in the electricity industry. Furthermore, the use of interviews and systems dynamics modelling suggested that there needs to be a core focus on mentorship. In addition, effort should be allocated to attracting more of the under-represented groups into engineering i.e. women and black males. Furthermore, effort needs to be placed on specifying the capacity expansion resource requirements adequately i.e. plans in terms of numbers of people, qualifications and skill level are required. Finally, the interview process highlighted the view (not supported by systems dynamics modelling) that outsourcing of engineering work and importing of engineering skills should be pursued as a last resort. KEYWORDS Eskom, Engineering Skills Shortage, Capacity Expansion Programme. / Thesis (M.Com.)-University of KwaZulu-Natal, 2008.

Nowadays, by increasing competitions in business, decision-making in maintenance management gets higher priorities. While maintenance in many industries is known as a necessary evil, making cost-effective decisions constructed based on analytical and quantitative assessments improve maintenance position from a cost center into a profit generating one. Within the scope of rotating equipment maintenance, it is vital to consider both economic and technical variables integrated to survive in the competitive market. Taking the role of improving rotating equipment performance within a cost-effective approach into account, this project proposes a consistent model followed by substantial results. The model application can be briefed in improvement of decision-making processes from technical and economic perspectives to direct them into the company profitability aligned with the company goals. Further, it proposes technical and economic indicators and improves utilization of maintenance resources including personnel skills and experience to enhance maintenance performance and develop cost-effective scenarios. Within the model, eMDSS (software) is used as an intelligent facilitator/tool which improves accurate decision-making and identifying and prioritizing maintenance problems. To ensure from the model and its tool applicability, it is applied on a real case study and reliability of the achieved results are tested and approved in detail. In result, the project is successful in evaluating previous technical and economic decisions and selecting the most cost-effective scenario for future with a saving value exceeding 133K€ and profit of 114K€ for the case equipment.