Remiantis mokslinės literatūros analitiniu apibendrinimu ir kokybiniu tyrimu, siekiama atskleisti psichikos negalios asmenų požiūrį į gaunamas paslaugas.Tyrimo metu taikytas struktūruotas interviu. Atlikus tyrimą nustatyta su kokiomis funkcionavimo problemomis susiduria psichikos sergantys psichikos ligomis (šizofrenija, depresija), kokios jiems reikalingos socialinės paslaugos, taip pat aptarti bendravimo ypatumai neformalioje aplinkoje. / In the article are analysing persons having mental disabilities needs to get the social service. Also discussing what kind off difficulties they meet with. On the basis of scientific literature and quantitative study care out in the employment study in Vilnius Republican psychiatric hospital aim to uncover the mental incapacity of persons approach to push social services. Investigation, used the interview questionnaire for mental disability for individuals. Quantitative study was selected the respondents who could be the available sources of information, because they are experts of this sphere.