Individuals observe their surroundings and naturally judge others by what they observe or hear. In recent media portrayals, law enforcement officers were scrutinized for use of force and individuals were quick to verbalize their interpretation of events. Bandura's social learning theory served as a focal lens to guide the study. This qualitative phenomenological study examined lived experiences and what factors influence public perception of law enforcement use of force. Interviews were conducted with 10 participants who have encountered or witnessed law enforcement officers utilize use of force during a citizen encounter. NVivo software was used to code and analyze themes from interviews. The findings indicated lived experiences and emotions were high and did influence perception of use of force. Participants explained a variety of emotions when discussing their lived experiences. In addition, social media and mainstream news media played an important role in shaping perception of police officer use of force. This study promotes social change by presenting law enforcement agencies and society insight on how to improve on public perception and understanding of use of force so community relationships with law enforcement can flourish.