Due to the universal use of technology and its pervasive connection to the world, organisations have become more exposed to frequent and various threats. Therefore, organisations today are giving more attention to information security as it has become a vital and challenging issue. Many researchers have noted that the significance of information security, particularly information security policies and awareness, is growing due to increasing use of IT and computerization. In the last 15 years, the State of Qatar has witnessed remarkable growth and development of its civilization, having embraced information technology as a base for innovation and success. The country has undergone tremendous improvements in the health care, education and transport sectors. Information technology plays a strategic role in building the country's knowledge-based economy. Due to Qatar s increasing use of the internet and connection to the global environment, it needs to adequately address the global threats arising online. As a result, the scope of this research is to investigate information security in Qatar and in particular the National Information Assurance (NIA) policy. There are many solutions for information security some technical and some non-technical such as policies and making users aware of the dangers. This research focusses on enhancing information security through non-technical solutions. The aim of this research is to improve Qatari organisations information security processes by developing a comprehensive Information Security Management framework that is applicable for implementation of the NIA policy, taking into account Qatar's culture and environment. To achieve the aim of this research, different research methodologies, strategies and data collection methods will be used, such as a literature review, surveys, interviews and case studies. The main findings of this research are that there is insufficient information security awareness in organisations in Qatar and a lack of a security culture, and that the current NIA policy has many barriers that need to be addressed. The barriers include a lack of information security awareness, a lack of dedicated information security staff, and a lack of a security culture. These barriers are addressed by the proposed information security management framework, which is based on four strategic goals: empowering Qataris in the field of information security, enhancing information security awareness and culture, activating the Qatar National Information Assurance policy in real life, and enabling Qatar to become a regional leader in information security. The research also provides an information security awareness programme for employees and university students. At the time of writing this thesis, there are already indications that the research will have a positive impact on information security in Qatar. A significant example is that the information security awareness programme for employees has been approved for implementation at the Ministry of Administrative Development Labour and Social Affairs (ADLSA) in Qatar. In addition, the recommendations proposed have been communicated to the responsible organisations in Qatar, and the author has been informed that each organisation has decided to act upon the recommendations made.

Made available in DSpace on 2015-04-16T15:23:28Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2561530 bytes, checksum: a1d41fd6bed806649d21232868b6d22e (MD5) Previous issue date: 2013-03-25 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / The power of technology has generated computerized systems for implementation of various tasks with their databases linked through powerful networks. The federal government aimed at equipping public service efficiently deployed Sistema de Concessão de Diárias e Passagens (SCDP) that integrates the activities of grant, registration, monitoring, management and control of daily and passages, resulting from trips taken in the interest of administration. This environment full of content and digital interconnected spheres is subject to various types of physical or virtual threats that jeopardize the safety of its users and the information processed. The present study aims at analyzing the perspective of the management of information security, the SCDP accounting department at the Universidade Federal da Paraíba. Investigates the assurance of confidentiality, integrity and availability of information through a risk analysis of the evidence and documents that comprise the system. In the methodological aspect, the research is characterized as a case study, set up as a study of qualitative and quantitative, exploratory and descriptive. Used as instruments to collect data to structured interview that recognized actions of a Security Policy Information (PSI) through the Facilitated Risk Analysis and Assessment Process (FRAAP), and direct observation technique, performed by notes in a field journal. For organizing and analyzing the data, we used content analysis. With these results it was possible to identify aspects of SCDP as the influence on the view of users, the security features and information flow. Regarding the risk analysis carried out, it can be concluded that there are threats in the process of granting and daily tickets, but with the adoption of selected controls can mitigate risk. / O poder da tecnologia tem gerado sistemas informatizados para a execução das mais diversas tarefas, com suas bases de dados interligadas por meio de poderosas redes. O governo federal, visando instrumentalizar eficientemente o serviço público, implantou o Sistema de Concessão de Diárias e Passagens (SCDP), que integra as atividades de concessão, registro, acompanhamento, gestão e controle de diárias e passagens, decorrentes de viagens realizadas com o interesse da administração. Esse meio, repleto de conteúdos e de esferas digitais interligados, está sujeito a diversos tipos de ameaças físicas ou virtuais que comprometem a segurança dos seus usuários e das informações processadas. O presente estudo tem como objetivo geral analisar, sob a ótica da gestão da segurança da informação, o SCDP do Departamento Contábil da Universidade Federal da Paraíba. Procura investigar a garantia de confidencialidade, da integridade e da disponibilidade da informação, através de uma análise de risco nos elementos e nos documentos que integram o sistema. No aspecto metodológico, a pesquisa é caracterizada como um estudo de caso, de caráter qualitativo e quantitativo, exploratório e descritivo. Utiliza como instrumentos de coleta de dados a entrevista estruturada, que permitiu reconhecer ações de uma Política de Segurança da Informação (PSI) por meio do Facilitated Risk Analysis and Assessment Process (FRAAP), e a técnica de observação direta, realizada por meio de anotações em diário de campo. Para organizar e analisar os dados, recorreu-se à análise de conteúdo. Com os resultados obtidos, foi possível identificar aspectos do SCDP como: a influência na visão dos usuários, os elementos de segurança e o fluxo informacional. Em relação à análise de risco efetuada, concluiu-se que existem ameaças no processo de concessão de diárias e de passagens, mas, com a adoção de controles selecionados, é possível mitigar o risco.