The study looks at how the library users at Zamukulungisa Campus of the Walter Sisulu University (WSU) in the Eastern Cape in South Africa perceive the print media versus electronic media as sources of information for their requirements. The study is aimed at investigating the extent of use of these media by the users of the institution under study and their reaction to print versus electronic media. It is understood that the Zamukulungisa Campus of the WSU users come from different backgrounds. Some come from underdeveloped rural areas where there are no basic amenities available such as running water, toilets, telephones or even electricity and libraries. These types of users depended on information from text books and from their teachers only. The rationale for the study is to examine the students‟ use of print and electronic materials available in the library of the institution under study with the view to identifying the gaps that need to be addressed in order to make recommendations to enhance the effectiveness of the service provision of information to the users by the librarians. With this purpose in mind, the study looks at: the frequency of library use; the nature of the media available in the library; the tools utilized by the users to access the media in the library; the preference of the library users for media usage; the users‟ perceptions and reactions to print and electronic media; the effects on users and; the background to the use of print and electronic media. A questionnaire was used to collect data for this research study from sampled students at Zamukulungisa Campus of the WSU. The findings may lead to potential solutions based on the users‟ reactions to the recommendations of their use of the print and electronic media. The references used are shown in the bibliography. Keywords: print media, electronic media, library users, different backgrounds, underdeveloped rural areas, basic needs, recommendation of the use of print and electronic media, service provision, provision of information, media usage, users‟ perceptions, users‟ reactions, study operations, presentation of findings, analysis of data, discussion of results, levels of study.