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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The Impact of Digital Marketing Decisions on Market Outcomes in Residential Real Estate

Gravatt, Denise Hunter 16 November 2018 (has links)
In the competitive and fast-paced industry of residential real estate, digital marketing strategies must effectively meet the information needs and demands of the industry’s three key stakeholders: buyers, sellers, and agents. Digital house hunting is the predominant search strategy for prospective homebuyers who scour the Internet looking for homes to purchase. Property sellers and real estate professionals, whose shared end-goal is to transact a successful sale, must discern which digital marketing choices are optimal for marketing for-sale properties online in the digital channels where buyers are searching. A 2008 settlement agreement between the Department of Justice and the National Association of Realtors over concerns of anticompetitive policies relating to virtual office websites (VOWs) led to a shift in responsibility from the agent to the seller regarding which online marketing options will be associated with the online property listings. Real estate agents allocate time and resources to market properties on behalf of sellers, and need strategies that cater to buyers’ search preferences and sellers’ online marketing prerogatives while remaining effective and cost-efficient. Previous empirical studies using MLS data have considered the effects of seller marketing choices of real estate platforms and types of agents (i.e. full-service, flat-fee, etc.) as well as the impacts of a variety of agent marketing efforts on the market outcomes of sales price, time on the market, and the probability of sale. This research extends prior work by providing a quantitative analysis of the effects digital marketing choices of sellers (allowing “blogging” or third-party commentary) and digital marketing efforts of the agents (using a virtual tour) have on market outcomes. This analysis also includes a novel inquiry into what, if any, measurable effects the various platforms chosen for the virtual tours have on market outcomes.

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