Software development is an iterative process which is based on teamwork and information exchange. In order to keep this process running, proper informational flow control techniques in a software development company have to be applied. As number of employees grows, manual control of this process becomes inaffective and automated solutions takes over this task. The most common informational units in the software development process are defects, new features and requirements. This paper addresses problems that occur during software development process and intents to create techniques and methodologies for software defect, feature and requirement management. Following tasks are performed while automating mentioned process: a) Analysis of software development company workflow; b) Design and documentation of software defect, feature and requirement management method, which would ease information exchange in design, implementation and quality assurance stages of software development process; c) Analysis and comparision of existing similar solutions. Identification of most attaractive and useful features; d) Design and implementation of software defect, feature and requirement management system which covers newly designed information flow control method. Practical task includes designing, programming, installing and testing newly created system. Design and development is based on reusable component approach which results in several layers of reusable code.

Šio darbo tikslas yra sukurti procesų vertinimo apimtį, naudotiną mažoms programinę įrangą kuriančioms organizacijoms, turinčioms tikslą pradėti procesų gerinimo programą. Darbo metu buvo įvertinti 25 Lietuvos programinę įrangą kuriančių organizacijų naudojamų procesų gebėjimai. Atsižvelgiant į gautus rezultatus buvo sudaryta procesų vertinimo apimtis, kurioje yra pateikiami 8 procesai. Siūloma vertinimo apimtis buvo sudaryta atsižvelgus į tirtų organizacijų naudojamus procesus, procesų gebėjimus, tobulinimo poreikius bei programinės įrangos kokybę, kaip pagrindinį procesų tobulinimo programos tikslą. / The purpose of this paper is to create a process assessment scope to be used assessing software processes in small software enterprises, with the emphasis on process improvement. During the course of writing the paper assessment of 25 Lithuanian software developing and/or supporting organization has been performed. Considering the results of the assessments a proposed process assessment scope containing 8 processes has been created. Proposed scope has been created considering the use of processes, process capabilities, and perceived process improvement goals in the assessed organizations, while maintaining that the core purpose of the process improvement program is the quality of the software.