<p> Community college student support services are an important aspect of success among community college students. Theoretical and empirical models of organizational politics and withdrawal guided the expectation that community college employees who perceive their organizations as political may withdrawal from their organization, diminishing the services delivered to students at the institution. A multisite cross-sectional survey design was utilized to gather quantitative data via Survey Monkey from national professional organizations. Two-hundred seventeen usable surveys from community college administrators (executive, mid-level managers, and administrators) were gathered. Data were analyzed via correlation and regression models to examine if political skill reduced or moderated the relationship between perception of organizational politics and work withdrawal behaviors. Employee political skill was a partial antidote, reducing the effect of organizational politics on withdrawal behaviors, but there was not a significant interaction moderating effect. Recommendations include political skill training for community college administrators as part of their professional development program, as well as including graduate education components and new employee orientation programs. Such training could lead to positive social change in community college settings by increasing levels of service and job satisfaction and reducing attrition among community college administrators, leading to higher levels of community college student satisfaction and graduation rates.</p>

<p> The purpose of this project was to translate evidence-based literature into policy and practice guidelines in order to improve leadership standards and skills among nurse managers and improve patient outcomes and the quality of care. Guided by the American Nurses Credentialing Center Magnet Model and Lewin's change theory, which sets the framework for creating exceptional nursing leaders, a literature search was conducted from studies ranging from 2010 to 2012 from several databases. Inclusion criteria were based on the presence of one or more leadership styles discussed in the articles and the impact of leadership style on nursing satisfaction. A total of 25 articles were found during the electronic search, but only 7 articles met the inclusion criteria for analysis. The results of this review revealed that transformational leadership enhanced nursing satisfaction rates, while transactional leadership and situational leadership contributed to low levels of nursing satisfaction rates. This project contributes to positive social change for nurse managers because there is limited research available that focuses on leadership styles and its implication for practice. This project will inform the work of nurse managers by illuminating the importance of leadership styles on nursing satisfaction and work environment conditions.</p>

<p> Existing research has shown that gender stereotypes regarding characteristics of men and women influence others' perceptions of their fit with organizational roles, including leadership roles (cf. Eagly &amp; Karau, 2002). However, little research has examined stereotypes regarding other demographic characteristics (e.g., race, sexual orientation) and how they may interact with gender stereotypes to influence leadership evaluations. The current study examined whether leader gender and sexual orientation interact to influence subordinates' evaluations of leader effectiveness, likability, and boss desirability using an experimental design. In addition to examining whether leader gender and sexual orientation interacted to predict leader evaluations, the present study also examined why, or the mechanisms, that underlie these effects. Specifically, the present study evaluated two potential mediators: (1) role incongruity, perceptions that there is a misfit between the characteristics of an individual and the role on communality (or warmth) and agency (or competence) and (2) moral outrage, affective reactions of contempt, anger, and disgust toward individuals and/or groups who violate societal mores. Results indicate that gay and lesbian leaders were perceived to be less agentic and more communal than their heterosexual counterparts, though leader gender and sexual orientation did not interact in predicting perceptions of agency and communality. Furthermore, in the full sample, leader gender and sexual orientation interacted to predict moral outrage. When examining moderated mediation analyses, moral outrage mediated the relationship between leader demographics and evaluations of leader effectiveness (but not leader likability) for gay male leaders. Results from the present study helps to inform researchers and practitioners regarding how and why stereotypes influence others' leadership evaluations and suggest entry points for interventions designed to minimize discrimination against sexual minorities in organizational settings.</p>

<p> Expatriation is becoming an attractive career path for many people due to the global economic movement. People experience career transitions due to change of organization, locations, responsibilities, reporting structures, and work groups. Expatriates in particular experience more extreme changes because of challenges they encounter from language differences, geographical distance across countries, culture, habit, and life style. These changes influence people's perspective in seeing things, including their self-identity. The aim of this research was to explore the evolvement of expatriates' self-identity. </p><p> A qualitative research design using reflexive narrative inquiry was employed. Seven current and former expatriates from Australia, Japan, Netherlands, United Kingdom and United States participated in this study. Through an interview process, these individuals reflected upon and shared their international experience retrospectively. Using expatriates' own narrative, an individual identity transformation story was constructed in order to answer the research question of this study: How does international experience influence a person's self-identity? </p><p> Participants noticed significant and previously unknown changes in their behavior and outlook from their assignments. These varied based upon their motives for accepting the assignment, social interaction, work requirements, and personal attitudes. The study reveals that international assignments help expatriates discover the identity that they may not have recognized previously, and affirms and transitions their already known identity to a different level through new learning and relationships from their experiences. Expatriates' enjoyment of their experience is highly influenced by their social interaction and dialogue with others. One of the drawbacks from expatriation, especially for those who are on long-term international assignments and deep immersion in the local culture, is the losing of their definition of home.</p><p> As a result of this study, recommendations include an opportunity for organizations to conduct a fit-gap analysis with employees. Results can provide information on employees' level of readiness to take on an international role, and for organizations to better support employees' preparation needs. Onsite coaching and support groups for expatriates can be beneficial to alleviate the stress that occurred during their on-boarding. In addition, expatriates are encouraged to establish their social network in the host country.</p>

The purpose of this study was to investigate the ways in which employees attempt to gain information about the relationship they have with their immediate supervisor. Uncertainty level and gender were predicted to be related variables. Prisbell and Andersen's uncertainty measurement scale, revised Baxter and Wilmot relational information-seeking tactics, and an original information-seeking frequency scale were utilized to examine 50 emergency service personnel on uncertainty level, frequency of information-seeking effort, and specific tactic utilization. Pearson product-moment correlations revealed no significant relationship between amount of uncertainty and frequency of information-seeking. Utilization of t-tests revealed no significant difference by gender in the frequency of information-seeking. The MANOVA results indicated no significant differences in the specific tactic utilization of males and females. However, Chi square values and univariate analyses identified the public presentation, joking, and hinting tactics as being used significantly more by males than females. It was recommended that research be continued in the area of working relationships. / Department of Speech Communication

<p> Healthcare today is constantly transforming as hospital systems are challenged to maximize productivity and value. Factors such as occupational stress, difficult working conditions, unresolved conflict, lack of leadership, and increased complexity of healthcare foster disruptive and uncivil behavior and directly impact work performance, patient safety, and the physical well-being of those providing or supporting the care given to patients. The objectives of this study were to: 1. assess the prevalence of incivility within a large metropolitan healthcare organization, 2. determine differences in the frequency of incivility within select occupational groups, and 3. examine the relation between incivility and productivity, organizational commitment, job satisfaction, and workplace stress. The study was a cross-sectional, correlation design, using survey methodology. Data were collected from employees working in one organization consisting of an acute care facility, outpatient centers, and ambulatory locations. The study population included direct and non-direct patient care job categories and physicians.</p>

<p> This study posits a new research model for Armenian American leadership. The study aims to fill the void in Armenian American leadership literature, while adding to the leadership studies of other ethnic and racial groups in the United States of America. Furthermore, this study aims at discovering the unique characteristics of Armenian American Leadership in relation to cultural acculturation and more specifically how Anglo-cultural influences in leadership may or may not enable a better understanding of diversity within the Armenian American community, along with the role of trend development. </p><p> This study examines similarities and differences of leadership styles by analyzing the data both from elected officials and none elected leaders of major Armenian organization in Glendale (who are not elected by registered voters of City of Glendale, but by members of their organization). Furthermore, the study examines the relationship between leadership style, and acculturation in Glendale among Armenian American elected leaders, and non-elected leaders. Specifically, the study aims to determine specific and unique leadership behaviors among respondents reflecting perceived leadership styles, and their commitment to a cause. Additionally, this study seeks leader identification of individual acculturation level as means of examining associations between acculturation, and leadership styles. </p><p> Correlational analyses were performed to compare the study's findings based on samples drawn from the Multifactor Leadership Questionnaire (MLQ) and Acculturation Rating Scale for Armenian Americans (ARSAA) developed by using the Acculturation Rating Scale for Mexican Americans (ARSMA-II), whereas, past similar scales have never used literature and data to justify the revision and adaptation of the scale from "Mexican" to "Armenian" but this study does. </p><p> The study aims to increase understanding of Glendale's Armenian American residents, and community leaders in terms of leadership perception, style, and relationship to the future and growth of the community. Additional exploration of the relationship between acculturation, and self-perceived leadership style, of Glendale's Armenian American elected leaders will add to the body of leadership literature pertaining to acculturation, as well as to Armenian American ethnic culture, self-identity, and overall influence within the culture. Lastly, the study will enable deeper understanding of history, dynamics, and characteristics of Armenian Americans in Glendale by penetrating the history of the community and leaders, all with an eye on present dynamics. It is anticipated that this study will lead to future studies of ethnic-specific leadership styles, especially those of the under-researched Armenian American community.</p>

<p> There is little research addressing caregiver stress while in the hospital setting. This study sought to answer the question, Would utilization of an oncology care partner program during hospitalization increase communication and preparedness for discharge while decreasing caregiver stress? A two phase study was utilized to generate standard of care data and data resulting from the intervention. A quantitative pre and post survey method was used. Qualitative data was included from conversations between the researcher and subjects. Communication and comfort upon discharge improved with the intervention, but there was no significant change in caregiver stress levels. Though this study had a small sample size, there are positive implications for the patient, family caregiver, nurses and hospital. The utilization of such a program has merit and further research is needed to validate the findings.</p>

<p> The purpose of this study was to explore the perceptions of public child welfare social workers focusing on the relatively new law The Fostering Connections to Success Act, otherwise known as AB-12. A questionnaire was designed to investigate research questions regarding workers perceptions on caseload, training, supervision, court, and ability to work with youth from 18 to 21 years old. The researcher distributed the questionnaire in two Los Angeles County Department of Children and Family Services regional offices where 38 respondents participated.</p><p> The study found the respondents reported positive attitudes regarding the AB-12 program and about their new role. Most respondents agreed that AB-12 was a much needed program and that it will increase life outcomes for youth. In addition, most workers reported that they were confident in their abilities to engage with the AB-12 population and agreed that they are confident in their abilities to meet the needs of nonminor dependents and find it rewarding. </p>

<p> This action research study examined the impact of participation in an appreciative inquiry (AI) intervention on social service workers' level of compassion fatigue. Five workers plus two of their managers took part in the study. A 6-hour AI intervention was held and participants completed pre- and post-tests of the Professional Quality of Life Scale to measure their compassion satisfaction, compassion fatigue, and burnout. A focus group also was held to gather qualitative data about the impact of the intervention. Results indicated that the intervention was highly valuable for strengthening working relationships, underscoring the positives in otherwise emotionally difficult work, and learning how to avoid or reduce compassion fatigue. Based on these findings, periodic AI interventions are advised to reduce social service workers' compassion fatigue by sharing their experiences and focusing on the positive. Future research should eliminate the limitations of the present study by expanding the sample and gathering multiple forms of data.</p>