by Lau Cheung Hoo, Gary. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1994. / Includes bibliographical references (leaves 66-68). / ABSTRACT --- p.i / ACKNOWLEDGEMENT --- p.i i / TABLE OF CONTENTS --- p.iii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Method of Study --- p.3 / Chapter II. --- REASONS FOR CHANGES --- p.5 / External Forces --- p.6 / Internal Forces --- p.7 / Chapter III. --- CHANGES UNDER THE HOSPITAL AUTHORITY --- p.10 / Establishment of the Hospital Authority --- p.10 / Changes Under the Hospital Authority --- p.12 / Chapter IV. --- STRATEGIES FOR THE PLANNED CHANGE --- p.17 / Structural Approaches to Changes --- p.17 / Technological Approaches to Changes --- p.18 / People Approaches to Changes --- p.19 / Comments --- p.22 / Chapter V. --- CASE STUDY： QUEEN ELIZABETH HOSPITAL --- p.24 / Background Information --- p.24 / Mission of QEH --- p.25 / Major Changes --- p.26 / Resistance and Problems --- p.29 / Results to-date --- p.35 / Overall Evaluation and Summary View --- p.43 / Chapter VI. --- CONCLUSION --- p.50 / APPENDIX --- p.55 / BIBLIOGRAPHY --- p.67