Given current environmental crises, many citizens have taken personal concern towards the issues and seek to become involved in the solutions. The integration of democracy and knowledge production plays an important role in this situation, in order to include the values and interests of citizens in the traditionally scientifically driven world of natural resource management. Public participation in natural resource management has manifested in a variety of ways given societal and environmental circumstances, as well as political legislation of nations. Emergent models bear many similarities and difference, which creates the opportunity to understand how models can learn from one another. This research studies two cases of public participation in natural resource management, with two different models of participation: Ontario, Canada with a primarily top-down participation model, and the communities around Lake Tämnaren, Sweden, with their bottom-up model. This research seeks to understand if the models of participation affect the outcomes of the projects and how democracy plays a role in the different models. To compare these two cases, interviews were conducted (12 participants in Canada and 6 participants in Sweden), along with field observations and document analysis. Results of the research indicate the models of participation have different challenges and advantages to once another, but the main obstacle in both scenarios relates to the support in terms of finances and resources available to the projects. The research concludes there is a need for bottom-up approaches to public participation in order to sustain deliberative democracy in the projects, but with top-down support there is much more immediate action taken towards solving issues at hand.

Although most city departments use citizen surveys to gather information from the public, very few use probability sampling to ensure a representative sample of the population. This report takes a first look at how park and recreation departments use citizen surveys to gather input from the public. The purpose of this report is to explore the extent to which adequate representation of communities is considered in citizen surveys. This report uses two approaches. First, interviews with parks and recreation administrators in 13 U.S. cities are analyzed to compare the use of surveys across departments. Second, responses from two samples of visitors to Barton Springs (a representative stratified sample and a non representative online sample) are analyzed to find differences in responses between the two samples. Qualitative analysis of the interviews found that although citizen surveys are common, few managers conduct citizen surveys using probability samples. In addition, adequate representation of the population is not generally recognized as one of the principal benefits of citizen surveys. Responses to the Barton Springs survey suggest that there are important differences between probability samples and non probability samples. This report supports that sampling techniques and survey methodology have a significant impact the results of citizen surveys. / text

Prior studies have documented the expanded role of 311 non-emergency systems in public participation, public management and performance management in local governments. Three-one-one began as a simple telephone-based system for requesting non-emergency services and now plays an important role in local governments. Yet, there are very few insights into the impact of 311 systems on their public users, even as local governments increasingly turn to 311 as a public engagement tool, using it to facilitate citizen-initiated contacts. This dissertation explores two research questions. First, how has 311 technology affected citizen behavior? Second, has the introduction of a 311 system produced a more equitable pattern of participation in the administrative process by changing the profile of citizens who contact local government? This dissertation finds that the three cities in the case studies (Denver, Minneapolis and Kansas City) faced several challenges during implementation, including managing the internal culture change associated with introducing 311 into local government. It also finds some evidence of higher contacting rates and increased equity associated with 311 use. These findings have two main policy implications. First, they highlight the importance of designing a variety of participation options to ensure that participation is open to various cross-sections of the population and to equalize access to government across venues. Second, more consideration needs to be given to the design features of an implementation plan for an innovation such as 311, ensuring a clear link between the features and specific desired outcomes, given the unique conditions of the implementation context.

The benefits of public participation in water management are recognized by governments, scholars, and stakeholders. These benefits, however, do not result from all engagement endeavors. This leads to the question: What are the determinants for effective public participation? Given a list of criteria for achieving the transformational capacity of participation, we analyze the benefits (including the influence on public policies) gained through public participation and the determinant factors for obtaining these benefits in the Ebro River Basin in Spain and in the Tucson Basin in Arizona (U.S.). Furthermore, and considering that droughts and floods are major water management challenges in both case studies, we focus on the potential of participation to build adaptive capacity. Our analysis of these case studies concludes that influence on public policies is determined more by the context of the participatory process, i.e., legal framework, political leadership, and social awareness, whereas influence on adaptive capacity building depends more on the characteristics of the participatory process, particularly the existence of active on-site consultation and deliberation.

As spatial information has become more accessible and cheaper, interest in using Geographic Information System (GIS) has increased in a variety of fields including geology, social science, land management, and urban design. GIS has been considered a tool to provide geographically more accurate information and maps, but there are still underexplored questions about whether GIS is a tool that encourages or hinders active public participation in community planning practices; or whether it only intensifies fact-based research methods rather than encouraging more comprehensive approaches. In order to address these questions, this practicum examines how GIS may be useful to encourage public participation, how information and knowledge collected from residents or a neighbourhood can be applied to developing a GIS model and how these data may be incorporated with community plan. To analyze and illustrate the processes, this practicum explores community gardens in the Daniel McIntyre and St. Matthews Communities in Winnipeg, Manitoba and aims to develop a GIS model to assist with the process of identifying the strategical locations for future garden sites. / October 2016

The formulation and implementation of the Bus Rapid Transit Network system (BRT) or Rea Vaya in the City of Johannesburg (CoJ) was met with different views from the Johannesburg general public. Some sections of the public accepted the BRT, while others rejected it. The reason for the initial rejection was the lack of public consultation, while those with a positive view conceded that the BRT was a good concept in transforming the public transport system of Johannesburg. This study investigated how the public participated in the BRT. The study was conducted through the qualitative research methodological approach. Primary in-depth interviews and documentary analysis were undertaken to answer the research question. The findings of the study indicate that public participation in the BRT was orchestrated haphazardly because of the lack of a proper governance system on public participation. The CoJ’s only concern appeared to be meeting the deadline to provide efficient transport services during the Confederations and World Cup Soccer tournaments of 2009 and 2010 respectively. The study concludes that the processes of engaging the public to participate in BRT formulation and implementation were flawed. The study finally recommends that the CoJ should develop governance systems on public participation.The systems should include a tailor-made public participation policy and institutional mechanisms to support critical engagement with the public.

The past decade has seen a gradual but steady increase in the use of games in participatory planning practices. Since the 'Gamification' gained momentum, the thoroughly thought-through simulation and gaming discipline of the 1970s has been replaced by an amalgam of confusion and optimism about the role and added value of games in planning practice. The lack of clarity about what games really are and the scarcity of studies on how they can be used in dealing with contemporary participatory planning concerns have limited the use of digital games in planning to pedagogic and communication purposes. This research contributes to debates on the role and added value of digital games in participatory planning practices by unravelling the types of knowledge that can be produced by digital games and the many ways in which data flows happen between the real world and the imaginary world of games. To do so this research focuses on the epistemological analysis of digital games and core concepts of participatory planning, democracy and power, using a four-staged problem-centred Design Science Research (DSR) approach; 1) it first explores the existing limitations and potentials of the use of games in scientific fields in general; 2) it reviews the role of knowledge in participatory planning practices and its consequent effect on the defined role of games; 3) it proposes a new framework for using games as a research tool in participatory planning which conceptualizes games as artefacts with embedded information system; 4) it validates the framework by designing, testing and evaluating a game, called Mythoplastis with the aim of capturing the perception of the public about various locations in Manchester, UK. The study concludes that while games are powerful tools for capturing mental model of their players, the dominant gaming and simulation legacy and the emphasis on the scientific validity measures cease planners to be open or receptive to the artistic values of digital games and their potential in being used as research tools. It shows that by bridging the gap between commonly ignored theoretical and practical efforts of main stream game designers with the serious game design frameworks, new conceptions and roles of games can be explored. The designed game, Mythoplastis, shows how real world data can be abstracted in the game world for research purposes. It is also argued that for participatory planning to move beyond generalized and deterministic discourses about the role of planners and supporting tools, it is crucial for planners to re-examine the role of knowledge and validity measures in the conception of participation in planning.

The Hong Kong Special Administrative Region is faced with the rapid rate of urban deterioration. With the unique and densely populated nature of the city, the road to urban revitalisation can be envisaged to be a long and painful one. The government is determined to expedite the urban renewal work by establishing of the Urban Renewal Authority in May 2001 to replace Land Development Corporation that was established in 1988 to tackle the issue. The new set up is to operate with more public accountability and transparency as demanded by the community at large. It is also commissioned with the task of completing 225 projects in the next 25 years involving an estimated cost of over A$75 billion. The government has also decided to make Hong Kong Special Administrative Region a truly sustainable city by incorporating both urban sustainability and quality in urban renewal. Thus, a re-thinking of the project management application to enhance urban renewal project implementation is necessary and is beneficial in terms of finance, public confidence and maintenance of the sustainable competitive advantage of the Hong Kong Special Administrative Region. This research is therefore justified. The research question formulated is:How can the project management body of knowledge and practice be applied to enable effective and efficient implementation of urban renewal projects in Hong Kong SAR?.Investigation of the extant literature in chapter 2 identified gaps in the body of knowledge and practice of applying professional project management principles and practices to urban renewal projects. A project management application model was formulated with five research issues that need to be resolved before the research question could be answered. These five research issues covered:• project organisational structure• team structure• attributes of team members• stakeholder management• communication and information technology enablersThe five research issues considered were:• Research Issue 1: What are the effects of projectised type organisational structure with integrated and multidisciplinary teams, corporate communication team, social services teams and informal project management community for each targeted district on urban renewal projects implementation?• Research Issue 2: What are the effects of a headquarters organisational structure with formal project management community, project auditing team, project support group and functional specialist advisory group on supporting the projectised organisational structure for each targeted district?• Research Issue 3: What are the effects of a flattened hierarchical structure with team members possessing sustainability knowledge and project managerial leaders being generalising specialists on the project team performance?• Research Issue 4: What are the effects of involving stakeholders at the outset of and throughout the projects with partnering relationship and formation of district advisory committee/community on urban renewal project implementation? • Research Issue 5: What are the effects of adopting information technology enablers by establishing computerised project management information system interlinked to Web site accessible to the public on communication to stakeholders?The case study research methodology was adopted to answer each of the research issues. In depth studies of Urban Renewal Authority with functional departments as embedded subunits were designed. Less in-depth case studies were also conducted for overseas cases in developed countries like Australia, United State of America, United Kingdom, Singapore, Denmark, Austria, Ireland and Spain for cross-case analysis. A total of 13 personal interviews with different levels of staff were conducted for seven embedded sub-units in the Urban Renewal Authority case. Information was obtained from ten overseas cases from their Web site and also via e-mail correspondence with the appropriate staff in the organisations.The data obtained were then analysed to show the patterns of the results for each of the five research issues developed in the literature review and also for the new findings that were not planned from the literature review. The findings were then compared with the extant literature to identify the contributions that this research makes to understanding how the project management body of knowledge and practice can be applied to enable effective and efficient implementation of urban renewal projects in Hong Kong Special Administrative Region. The application model for effective and efficient implementation of urban renewal projects modified to take into account the resolution of the research issues and the new findings is subsequently concluded.This research has contributed to both the knowledge of project management and urban renewal. The project management body of knowledge may need to put more emphasis on aspects of sustainability, multi-disciplinary and integrated approach, team hierarchical structure, team member attributes, stakeholder involvement and information technology enablers. Government support in both policy and implementation levels are of paramount importance in urban renewal work and needs more attention and focus. This research also provides some suggestions on the practice and policy especially on change management for introducing the application model in the existing organisation and the need of new legislation to supplement the existing one, on which the operation of Urban Renewal Authority is based.Finally, suggestions for further research are presented. These include quantitative research to test the application model built, generalisation of the research to other places with different operating environments for both governmental and non-governmental organisations, strategy for urban renewal, attributes of top management for managing urban renewal organisation, and cultural risk in managing urban renewal projects.

Traditional models of public participation in planning have been criticized as 'top-down' segregating planners from ordinary citizens; thus, there has been a quest for greater public involvement in planning decisions and policy-making. The public demands a greater voice in planning and development affairs. To provide public input into the planning process, planning agencies often establish Citizen Advisory Committees (CAC) to involve the public in planning decisions. The increasing redevelopment pressure in inner city suburbs in most Australian cities has led to the creation of many advisory groups for advising planning agencies and Ministers for Planning on planning and development matters. These advisory committees usually consist of people of diverse backgrounds elected, selected and/or appointed by the planning agency to provide community input into planning policy making. However, little is known about the context and operational process in the consultation processes of advisory committees. Much of the existing literature on public participation lacks widely applicable evaluation approaches for determining whether the existing context and process is fair and effective in the participation process. As complex social phenomena, public participation processes are influenced by contextual factors. This thesis examines the Terms of Reference and the operational process of planning advisory committees, and evaluates them through two proposed meta-criteria: fairness and effectiveness. LAPACs in Canberra have been selected for the evaluation of the participation process, providing a basis to develop a conceptual model for its improvement. The analysis is based on a theoretical framework, which focuses on the criteria of fairness and effectiveness in the public participation process. This study uses a qualitative approach to data analysis using multi-method techniques such as focus interviews, document analysis and participant observation. The interviews were conducted with LAPAC members and other planning community who were directly or indirectly involved in the ACT's consultation process, and aware of its planning decisions. They are development proponents, the enthusiastic wider public, planning staff, the Minister for Planning, and planning spokespersons of political parties. The data provide insight into the details of the proposed criteria to evaluate the fairness and effectiveness of a participation process. The results suggest that improving the participation process in a planning advisory committee requires changes in committee protocols, operational processes and planner roles in conducting the participation processes. Specifically, there needs to be a move away from static processes toward more strategic, active and accountable processes. This thesis suggests some practical steps, in order to ensure greater fairness and effectiveness in the participation process of a planning advisory committee, and recommends the proposed evaluative criteria as a new framework for evaluating planning advisory committees.

This thesis examines three methods of public participation and their potential application to the design of internet-based Advanced Traveler Information Systems (ATISs). ATISs have the ability to reduce congestion by providing their users with real-time traffic information that can affect their travel decisions to avoid areas of high traffic. This study first uses a website evaluation method to determine a baseline of ATIS website quality. It then uses three forms of public participation, a survey, a future's workshop, and a feedback website to determine user preferences for Georgia's traveler information website, NaviGAtor. The results of the participation are then analyzed for their strengths and weaknesses and their applicability to ATIS development. The study concludes that the feedback website is the most applicable form of participation for ATIS design, followed by surveys that should be used periodically, and future's workshops that should be used rarely.